Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
Bedrijf heeft geantwoord
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Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Toon meer
Bedrijf heeft geantwoord
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Toon meer
Bedrijf heeft geantwoord
Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Contactgegevens
Keystone Avenue, WF10 4TH, Castleford, Verenigd Koninkrijk
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Uitstekend
252 reviews
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Best first aid course I’ve been on
Best first aid course I’ve been on! Natalie was amazing and delivered the course so clearly. Would definitely recommend!
16 november 2025
Antwoord van 1st Steps First Aid
Thank you for your review Lex. It’s great to hear that this was the best paediatric first aid course that you have attended and that you would recommend to others!
Amazing course presented by Natalie
Amazing course presented by Natalie who was outstanding. She made learning all details of first aid interesting by making everyone feel at ease and interacting with everyone there. Highly recommend Natalie . She is fantastic and helpful.
8 november 2025
Antwoord van 1st Steps First Aid
Thank you for your review Nikki. It’s great to hear that you would recommend the paediatric first aid qualification course that you attended!
Brilliant trainer
Brilliant trainer. Put people at ease with a subject that can make people nervous.
Taught the reason behind how and why we do things.
Highly trained and knowledgeable herself.
Would Highly recommend
8 november 2025
Antwoord van 1st Steps First Aid
Thank you for recommending the paediatric first aid qualification course that you attended!
Really friendly
Really friendly, down to earth service. Made the course very simple and easy to understand. I Would like to thank Natalie for her service whilst on this course highly recommended.
22 oktober 2025
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your Emergency First Aid at Work qualification course. Its great to hear that you would recommend the course.
Highly Recommended
Very engaging presentation. Full of additional life experience tips.
I would highly recommend 1st Steps First Aid
17 oktober 2025
Review zonder uitnodiging
Antwoord van 1st Steps First Aid
Thank you for your review. It’s great to hear that you would recommend my company to deliver a first aid qualification!
Natalie is amazing!
Natalie made it educational and entertaining enough, to make the whole session more memorable, which makes it easier to learn and retain the information learnt.
14 oktober 2025
Antwoord van 1st Steps First Aid
Thank you for your review. Its great to hear that you found the course educational and also entertaining!
I attended Natalie's Paediatric First…
I attended Natalie's Paediatric First Aid Training Course in October 2025 and when I am due for renewal I will definitely be booking her again! She was very engaging, knowledgeable and taught us information lots of us hadn't heard on previous courses. 100% recommend!
17 oktober 2025
Antwoord van 1st Steps First Aid
Thank you for your review Robyn. Its great to hear that you learnt new information and that you would recommend to others. I look forward to training you again for your renewal!
Very informative and learned a good…
Very informative and learned a good skull
Great to have
Would highly recommend
22 oktober 2025
Review zonder uitnodiging
Antwoord van 1st Steps First Aid
Thank you for your review. Its great to hear that you would recommend my Emergency First Aid at Work qualification course!
It was a very educational but enjoyable…
It was a very educational but enjoyable course.
20 oktober 2025
Antwoord van 1st Steps First Aid
Thank you for sharing your experience after attending a Paediatric First Aid qualification course!
Antwoord van 1st Steps First Aid
Thank you for your review! Its great to hear that you thought your Paediatric First Aid qualification course was explained perfectly!
Tutor put you at ease immediately…
Tutor put you at ease immediately everything was explained clearly and any questions explained and she did not make you feel silly for asking. Thoroughly enjoyable training
24 september 2025
Antwoord van 1st Steps First Aid
Its great to hear that you thoroughly enjoyed your Paediatric First Aid qualification course. Thank you for leaving a review!
Engaging, knowledgable & full of real world examples
My Team & I recently attended the Emergency First Aid at Work course with Natalie from 1st Steps First Aid, and I can’t recommend her highly enough. From the very start, she created a welcoming and supportive learning environment that immediately put everyone at ease.
Natalie has a fantastic way of breaking down complex information into clear, practical steps, making it easy to understand and remember. The balance between theory and hands-on practice was spot on — we came away feeling confident in our ability to respond to real-life emergencies, not just having ticked a box for certification.
What really stood out was Natalie’s teaching style: engaging, knowledgeable, and full of real-world examples that brought the material to life. She encouraged questions, made sure everyone was involved, and never rushed through anything. Her passion for first aid and helping others really shines through.
If you’re looking for a high-quality, professional, and genuinely enjoyable first aid course, I highly recommend Natalie. An invaluable experience that leaves you with skills for life!
8 juli 2025
Review zonder uitnodiging
Antwoord van 1st Steps First Aid
Thank you very much for your amazing review. It was a pleasure to train your staff members to qualify for their Emergency First at Work qualification and I look forward to seeing them again in 3 years time for their renewal!
Natalie was informative and…
Natalie was informative and knowledgable, she made the course fun and memorable. She made us feel comfortable and confident in first aid practices. Would definitely recommend her.
24 september 2025
Antwoord van 1st Steps First Aid
Thank you very much for your great review about your paediatric first aid qualification course!
Who knew putting on slings was that easy
Very knowledgeable yet made easy for everyone to understand.
Even makes putting on a sling easy! Something I have always struggled to do. Would highly recommend
16 september 2025
Antwoord van 1st Steps First Aid
Thank you Toni. It’s great to hear that you would highly recommend the paediatric first aid qualification course that you attended.
The training was brilliant and…
The training was brilliant and extremely informative. Well delivered.
16 september 2025
Antwoord van 1st Steps First Aid
Thank you for taking the time to leave a review Kate!
Great trainer
Interesting informative course lead by fun, knowledgeable and experienced leader who was very helpful throughout.
16 september 2025
Antwoord van 1st Steps First Aid
Thank you for taking the time to leave a review about your first aid qualification course!
who knew training on a Saturday could be enjoyable
Never did I think training on a Saturday would be enjoyable but Natalie is a great first aid trainer and made it fun.
I’ve done 2 day first aid course a couple of times over my childcare career and I can honestly say I feel like I learned so much more with Natalie.
Can’t recommend enough……
13 september 2025
Review zonder uitnodiging
Antwoord van 1st Steps First Aid
Thank you very much for taking the time to leave a review. I’m so happy to hear that you enjoyed it and that you learnt so much!
Made the learning fun and has a way way…
Made the learning fun and has a way way of exhaling so you understand too fab lady.
7 september 2025
Antwoord van 1st Steps First Aid
Thanks Amanda! 😊
Antwoord van 1st Steps First Aid
Thank you for your review. It’s great to hear that your paediatric first aid qualification course was fun!
Natalie was amazing
Natalie was amazing, made the day enjoyable despite it being on a Saturday. Was very reassuring when I needed it, I can’t recommend her enough!!!
31 augustus 2025
Antwoord van 1st Steps First Aid
Thanks Brooke! Congratulations on achieving your paediatric first aid qualification 😊
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