Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Toon meer
Bedrijf heeft geantwoord
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Toon meer
Bedrijf heeft geantwoord
Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Contactgegevens
Keystone Avenue, WF10 4TH, Castleford, Verenigd Koninkrijk
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Uitstekend
252 reviews
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Very informative and an very enjoyable…
Very informative and an very enjoyable day I feel I learnt a lot from it
2 februari 2026
Antwoord van 1st Steps First Aid
Thank you for taking the time to leave a review about your first aid qualification course. Its great to hear that you enjoyed it and that you learnt lots of new information.
Natalie was an amazing teacher
Natalie was an amazing teacher and really helped everyone to understand the basics and importance of first aid in day to day life.
4 februari 2026
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your Emergency First Aid at Work qualification course!
Very informative
Very informative, up to date and delivered with interest and great knowledge about first aid
28 januari 2026
Antwoord van 1st Steps First Aid
Thank you for your feedback after attending a 1st Steps First Aid Emergency First Aid at Work qualification course!
Fab course made really fun by Nat
Fab course made really fun by Nat. Noone wants to spend a full day doing training on a Saturday but we really enjoyed our day. Learnt so much but had lots of laughs along the way. See you in 3 years 😊
17 januari 2026
Antwoord van 1st Steps First Aid
Thanks for leaving a review about your Paediatric First Aid qualification course. It's great to hear that you found the course fun (even on a Saturday!) I look forward to seeing you again for your renewal!
Antwoord van 1st Steps First Aid
Thankyou for your review Sarah. Its great to hear that you had a great learning experience at your Paediatric First Aid qualification coures.
I would definitely reccomend this company.
Really enjoyed this course. Was delivered in detail, without the feeling of it dragging on. I feel I learnt different things from previous courses. Lovely lady, would 100% recommend .
19 januari 2026
Antwoord van 1st Steps First Aid
Thank you very much. Its great to hear that you would recommend attending a 1st Steps First Aid qualification course!
Professional service.
Professional service delivered in a friendly but effective manner. Engaging personality underpinned by steely will to achieve success.
22 januari 2026
Antwoord van 1st Steps First Aid
Thank you for leaving a review after attending your Emergency First Aid at Work qualification course David.
Great First aid trainer
Natalie is a great trainer, makes you feel comfortable and recognises peoples individual needs. The information was a good mix between theory and practical. Would highly recommend for future courses.
19 januari 2026
Antwoord van 1st Steps First Aid
Thank you very much for your positive review and recommendation Sadie. It was a pleasure to deliver your paediatric first aid qualification course and I hope to see you again on a future course.
Great experience
Great experience
felt relaxed comfortable
very informative learned a lot plus
Tea an biscuits provided
Will definitely book again
19 januari 2026
Antwoord van 1st Steps First Aid
Thankyou for your review Haley. Its great to hear that you would book another Paediatric First Aid qualification course with 1st Steps First Aid!
made the day fun
11 januari 2026
Antwoord van 1st Steps First Aid
Its great to hear that you had a fun day attending your first aid qualification course with 1st Steps First Aid.
Excellent, interactive delivery of paediatric first aid.
Excellent teacher, very informative and made me feel at ease, made the experience ver enjoyable whilst educational, would highly recommend
11 januari 2026
Antwoord van 1st Steps First Aid
Thank you for your review Carol. Its great to hear that you would recommend a 1st Steps First Aid qualification course to others.
Amazing teacher with an astonishing…
Amazing teacher with an astonishing range of knowledge. Nat gave great detail and made everyone feel at ease throughout the course.
11 januari 2026
Antwoord van 1st Steps First Aid
Thank you for taking the time to leave a review about your first aid qualification course!
Overall review
The way it was taught, if i got something wrong it was just a tiny correction not a pick on type of thing, the kindness shown throughout over all it was really good for my first, first aid course
4 januari 2026
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your Paediatric first aid qualification course. I’m so glad you enjoyed it and congratulations on completing your first course!
Fantastic trainer
Fantastic trainer, really personable and shared relevant and interesting experiences to support the learning
17 december 2025
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course!
I had an incredibly good experience on…
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way that truly stuck with me. The things she said and taught have really stayed in my mind, and I know they're lessons I'II carry with me forever. I feel confident that | can put what I learned into practice if I ever need to, and I'm very grateful for such a positive and meaningful learning experience. Definitely would recommend 5* all around.
5 december 2025
Antwoord van 1st Steps First Aid
Thank you for your great review about your paediatric first aid qualification course! I look forward to training you again soon.
Great first aid course
Natalie was a great tutor. She was so down to earth and made sure everything was explained in a clear and simple way.
5 december 2025
Antwoord van 1st Steps First Aid
Thank you for leaving a review. It’s great to hear that you enjoyed your paediatric first aid qualification course!
Natalie was a brilliant instructor.She…
Natalie was a brilliant instructor.She made the course interesting and gave us lots of support when doing the practical activities.
5 december 2025
Antwoord van 1st Steps First Aid
Thank you for your review. It’s great that you found your paediatric first aid qualification course interesting and that you felt supported throughout!
Antwoord van 1st Steps First Aid
Thank you for your review. It’s great to hear that you would recommend the paediatric first aid qualification course to others!
Really enjoyable informative course.
Really enjoyable informative course.
Highly recommend Natalie as a tutor, its not easy getting a room full of strangers to pay attention but with a blend of learning and anecdotes from her own experiences she won through
2 december 2025
Antwoord van 1st Steps First Aid
Thank you for taking the time to leave a review. It’s great to hear that you enjoyed your Emergency First Aid at Work qualification course!
Great experience
Clear and concise information delivered in a friendly and comfortable way putting people at ease. Great instructor - very knowledgeable about the course and shared experiences of previous incidents and how they had been dealt with.
16 november 2025
Antwoord van 1st Steps First Aid
Thank you very much for leaving a review about your paediatric first aid qualification course!
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