24 Hour Wristbands Reviews 

7.284
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I ordered magnetic name tags and paid a PREMIUM for the backs to be magnets. All the magnets came separate and require me to adhere them to all the nametag myself. Also there were inventory issues whe... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely horrible! 10, yes ten signs, been a month, two weeks past the “estimated delivery”. Emailed, called, they do nothing to help unless I “pay to upgrade. This is for an event for my church and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My new custom Double Old Fashioned glasses look great and arrived on time and in good order. I was pleased with the experience! Thank you!

Beoordeeld met 5 van de 5 sterren

The item arrived on time, and the graphic turned out perfect. I originally uploaded a graphic that would have pixelated when printed, and I was pleasantly surprised when they actually called me to let... Toon meer

Bedrijfsgegevens

  1. Promotieartikelenwinkel
  2. Business to Business-service

Informatie afkomstig van verschillende externe bronnen

24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,8

Alle reviews

(7.284)

311 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

the koozies look cheap and didn’t print…

the koozies look cheap and didn’t print out the correct colors.

7 februari 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We’re sorry to hear about your experience and the frustration it has caused. We could not locate your order based on the information provided, so we kindly ask that you share your order number or any related details so we can review the situation and assist you further. We appreciate your feedback, which helps us improve communication and clarity for future interactions.

Beoordeeld met 1 van de 5 sterren

My expedited order was delayed

My expedited order was delayed. When I contacted customer service, I was told that the package was with the delivery service and that it was out of their hands. I was instructed to contact FedEx myself because they had “done their part.” This was very disappointing and not the level of service I expected.

The order was received on Thursday—two days late. I paid $112 for 24-hour wristband delivery and expected assistance in resolving the issue when it did not arrive on time. These keychains were purchased for an event on Thursday and Friday, and I did not have them for the first day of the event.

I am very disappointed with the overall experience and the lack of support in resolving the delay.

27 januari 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We’re sorry to hear about your experience and the frustration it has caused. We could not locate your order based on the information provided, so we kindly ask that you share your order number or any related details so we can review the situation and assist you further. We appreciate your feedback, which helps us improve communication and clarity for future interactions.

Beoordeeld met 1 van de 5 sterren

Horrible customer service

Horrible customer service. Horrible communication.

5 februari 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

We regret to see that we were were unable to meet your expectations. Your feedback is important for enhancing our services. We're committed to ensuring your future experiences are positive. Thank you.

Beoordeeld met 2 van de 5 sterren

Lovely pen, but flawed

The pen itself is lovely. The design is not in the same position on the pen as when I designed it, and the font doesn't wrap around the pen so part of the font is missing, which was not shown like this during design. Then the ink smudges off as soon as you touch it, so they are bsically worthless for the purpose I bought them.

5 februari 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

We apologize for any inconvenience. If you believe your products are defective, please submit a claim with clear images of the defects and affected quantities through our ticketing system within 60 days of receipt. Note that minor visual or size imperfections on promotional items do not qualify as defects. Refunds for custom products are issued only for irreparable errors on our part, as determined by a Claims Representative. Courtesy refunds may be granted at our discretion. See Sections 14 and 15 of our terms and conditions, which you agreed to before ordering, for further details. Please refer to your ticket for updates. Thank you.

Beoordeeld met 1 van de 5 sterren

Poor Business Practices

This has been one of the most frustrating vendor experiences I have ever had.

I placed my order for 200 T-shirts on Wednesday, January 21st (Order #IME9136B4855), allowing what should have been more than adequate production and delivery time. I clearly stated—multiple times—that these shirts were required no later than February 11th for a Theatre Anniversary event. I selected this company specifically because I was told the shirts were scheduled to arrive by February 4th.

On February 6th, after receiving no shipping confirmation or updates, I called to check on the status. I was then told the shirts were still in the middle of production and would not be delivered until February 16th—five days after the event they were ordered for.

To make matters worse, I was informed that if I wanted the shirts any sooner, I would need to pay an additional $300 for “rush” shipping—for a delay that was entirely caused by their failure to meet their own stated timeline. Paying extra still would not meet the originally promised date.

Charging a customer hundreds of dollars to compensate for your own missed estimates is unacceptable. The lack of proactive communication, missed deadlines, and shifting responsibility onto the customer reflects extremely poor business practices.

This order was for a milestone anniversary event. Instead of reliability, I received delays, excuses, and an unexpected surcharge. I would strongly caution anyone considering this company—especially if your order is time-sensitive.

6 februari 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We’re sorry to hear about your experience with order IME9136B4855. Our records show that this order was placed as a standard order, where delivery dates are estimates and not guaranteed as stated on our order page. The order was processed promptly once received, and tracking number 888566415295 was provided when the order shipped. We offered a rush delivery option for an earlier date with an additional fee, which allowed the order to be prioritized in production and shipped sooner than standard timelines. While we understand that timing was critical for your event, all steps were taken according to our standard procedures, and production and shipping timelines were followed once the order and rush request were confirmed. We also noted that a chargeback was filed while we were reviewing the situation. We appreciate your feedback and take all comments seriously as we continue to improve communication and service for time-sensitive orders.

Beoordeeld met 5 van de 5 sterren

Love doing business with you guys

Love doing business with you guys. Always get the best koozies and they turn out great. Great turn around time as well. Never an issue. Will continue to use you as my custom koozie maker.

12 januari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Late delivery despite paying extra

I paid a premium to have my order delivered by a certain date. The order only shipped from China the day it was supposed to be delivered and was very late. It was disappointing and I’m wondering if you plan on crediting me back the premium I paid for nothing.

16 januari 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

We regret to see that we were were unable to meet your expectations. Your feedback is important for enhancing our services. We're committed to ensuring your future experiences are positive. Thank you.

Beoordeeld met 1 van de 5 sterren

My entire order was printed in the…

My entire order was printed in the wrong color. I have reached out three times and nobody has contacted me, and it's been more than three weeks. Do not recommend, and very poor customer service.

12 januari 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

We regret to see that we were were unable to meet your expectations. Your feedback is important for enhancing our services. We're committed to ensuring your future experiences are positive. Thank you.

Beoordeeld met 1 van de 5 sterren

⭐️ Zero stars.

⭐️ Zero stars.

Ordered 1/8 with an estimated delivery of 1/28. When it didn’t ship, I was told to “wait longer.” After multiple follow-ups, I finally received an out-of-stock email — yet the item is still available to order on their website.

Customer service and management were completely unhelpful. A sales manager admitted they order from a distributor, wait for inventory, then print and ship, making the “24 Hour” name misleading at best.

To top it off, the shirts were wrong and poor quality — incorrect color and blurry printing.

This is a shady, dishonest company with sub-par products. I’m now reordering locally for significantly more just to fix their mistakes.
Save your money and avoid the headache.

30 januari 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We’re sorry to hear about your experience with order IME92DB60231. All line items in this order were placed as standard orders. On our order page, customers have the option to select delivery dates as either “Estimated” or “Guaranteed,” and you selected the estimated dates, which are not guaranteed. Our “24 Hour” name refers to our ability to provide service and support 24/7, not that all orders will be delivered within 24 hours. One item in your order was delayed due to being out of stock with our supplier, while all other items were shipped as soon as inventory became available. We offered the option to cancel the out-of-stock item, and upon your confirmation, we issued a full refund of $49 for that line item. We also want to clarify that customized products cannot be returned for a full refund unless there is a defect or printing error caused by us. We understand the frustration caused by delays and miscommunication and continue to improve our processes to provide better visibility, proactive updates, and timely delivery for all customers.

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