Absolutely horrible! 10, yes ten signs, been a month, two weeks past the “estimated delivery”. Emailed, called, they do nothing to help unless I “pay to upgrade. This is for an event for my church and... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Absolutely horrible! 10, yes ten signs, been a month, two weeks past the “estimated delivery”. Emailed, called, they do nothing to help unless I “pay to upgrade. This is for an event for my church and... Toon meer
Bedrijf heeft geantwoord
The item arrived on time, and the graphic turned out perfect. I originally uploaded a graphic that would have pixelated when printed, and I was pleasantly surprised when they actually called me to let... Toon meer
The product is exactly as it appeared when I created the design. Super-fast shipping, and my design looks great! I created this design for my mother's celebration of life on relatively short notice. I... Toon meer
I created my order on June 7 and the site promised delivery before my event on June 20. The order shipped just recently and won't arrive until June 23rd. I called to get a refund because now I'm out e... Toon meer
Bedrijf heeft geantwoord
24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.
14550 Beechnut St, 77083, Houston, Verenigde Staten
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I do not recommend this company at all. They shipped my items damaged and UPS refused to deliver as a result. I never received my items and 24 hour wristbands told me that I need to replace and pay for another order . Additionally, I would have to pay $500 to reship my items to receive it 2 weeks past my original guaranteed arrival date. I will not receive my items on time and might have to cancel my event. The customer service is horrible and refused to let me speak with a manager or supervisor. They offered no appropriate solution, but said I should ask UPS for a refund for the items. Which makes NO SENSE! I would not recommend use of this Compsny under any circumstances

Antwoord van 24 Hour Wristbands
The products arrive looking amazing, and the customer service is 10 out of 10! I will alays be using y'all for my nonprofit needs!
Tracking info wasnt correct, couldnt get an answer on when it would arrive. Put in a ticket and didnt get a response. Randomly got the package

Antwoord van 24 Hour Wristbands
The only thing I feel could be improved is that I was expecting my prof to be emailed to me. I didn’t realize it was on your website, so we lost a couple of days. Everything else was great.
I’m still waiting for half of my order. The customer service is laughable.

Antwoord van 24 Hour Wristbands
Easy to order and fast shipping. Wristbands arrived earlier than expected.
Great prices, order came fast and correctly. Will purchase again
The item arrived on time, and the graphic turned out perfect. I originally uploaded a graphic that would have pixelated when printed, and I was pleasantly surprised when they actually called me to let me know. They helped me over the phone find a higher-quality image, which I really appreciated. You just don’t get that kind of personal attention from companies nowadays. I’m very happy with their customer service and would definitely order from them again.
first order was for 40 coasters, one was delivered but I was charged for 40. I submitted another order which never got filled and after multiple "tickets" submitted finally cancelled the order.

Antwoord van 24 Hour Wristbands
Easy ordering and on-time delivery.
I made a slight error, contacted them next day via the support site, called 2 days later, and they said it was too late at that point.
The support site than said that they made the adjustments, but no adjustments were made and all 300 bands are garbage.

Antwoord van 24 Hour Wristbands
It was so easy to order and the shot glasses came super fast. The quality was great and I am very happy with the purchase.
I had a very disappointing experience with 24HourWristbands / Netbrands Media Corporation.
I ordered 28 custom tote bags for a client-facing project. The order preview showed a small, centered, minimal design on both sides. That scale and layout were intentional and were a key part of the design.
What I received was materially different from the preview. The artwork and text were printed dramatically larger than shown, which completely changed the look of the bags. This was not a small production variation or a slight adjustment. The final product did not preserve the minimal design shown in the order preview.
Because of this, the bags were unusable for my client project. This put me in a difficult position professionally and forced me to place an emergency replacement order with another supplier and pay additional costs to keep the project on track.
When I contacted customer service, the company refused to provide a full refund and offered only 20%, claiming they resized the artwork because I did not provide exact dimensions. I do not think a customer should have to provide technical measurements just to receive a product that reasonably matches the visual preview shown during the order process.
In my experience, the final custom product did not match the preview, the company did not take responsibility, and their proposed resolution was not fair.

Antwoord van 24 Hour Wristbands
TL;DR - Their reviews are fake. They refuse to let you leave a reivew.
I bought 12 mugs with a custom logo to give away as prizes at an event. I kept one for myself and after putting it through the dishwasher, I noticed that the logo was starting to run. I went back to the listing page and, if you scroll down three pages of text, it says "hand wash only." Seems like a pretty material piece of information for something that is normally dishwasher safe. I complained. I was told there was nothing they could do unless I sent them photos of all the mugs I already gave away.
I thought this was a crappy business practice, to not put such material information in a prominent location rather than all the way down in small font on a page with a ton of text. I couldn't figure out how to leave a review so I asked customer service for a review link. I asked four times. They refuse to give me one. They show an image on their site with 100K 5 star reviews. It's clearly BS if they refuse to allow a customer with a negative experience leave a review.

Antwoord van 24 Hour Wristbands
So ridiculous, my husband ordered 50 buttons and we received 1 button and not only that they said it was a rush shipping which we didn’t do and it was $24.86 from Houston to SA for ONE 2inch button! Are you kidding me, who in their right mind would spend over $26.00 for ONE button??? Are you serious? Glitch in your system maybe. Called and customer service (if you could call it that) was a total waste of time! Now we don’t have our 50 buttons and out money. Such a joke

Antwoord van 24 Hour Wristbands
Help was accessible for design. Timely arrival
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.