24 Hour Wristbands Reviews 

7.281
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Absolutely horrible! 10, yes ten signs, been a month, two weeks past the “estimated delivery”. Emailed, called, they do nothing to help unless I “pay to upgrade. This is for an event for my church and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The item arrived on time, and the graphic turned out perfect. I originally uploaded a graphic that would have pixelated when printed, and I was pleasantly surprised when they actually called me to let... Toon meer

Beoordeeld met 5 van de 5 sterren

The product is exactly as it appeared when I created the design. Super-fast shipping, and my design looks great! I created this design for my mother's celebration of life on relatively short notice. I... Toon meer

Beoordeeld met 1 van de 5 sterren

I created my order on June 7 and the site promised delivery before my event on June 20. The order shipped just recently and won't arrive until June 23rd. I called to get a refund because now I'm out e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Promotieartikelenwinkel
  2. Business to Business-service

Informatie afkomstig van verschillende externe bronnen

24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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3,8

Alle reviews

(7.281)

309 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I do not recommend this company at all

I do not recommend this company at all. They shipped my items damaged and UPS refused to deliver as a result. I never received my items and 24 hour wristbands told me that I need to replace and pay for another order . Additionally, I would have to pay $500 to reship my items to receive it 2 weeks past my original guaranteed arrival date. I will not receive my items on time and might have to cancel my event. The customer service is horrible and refused to let me speak with a manager or supervisor. They offered no appropriate solution, but said I should ask UPS for a refund for the items. Which makes NO SENSE! I would not recommend use of this Compsny under any circumstances

13 mei 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, we sincerely apologize for unable to meet your expectations. We understand your frustration and appreciate you taking the time to share your feedback. Customer satisfaction is important to us, and we regret that your experience left you disappointed. We take all feedback seriously and will review the concerns raised in your review internally. Thank you for bringing this matter to our attention. Best Regards.

Beoordeeld met 3 van de 5 sterren

Tracking info wasnt correct

Tracking info wasnt correct, couldnt get an answer on when it would arrive. Put in a ticket and didnt get a response. Randomly got the package

11 mei 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, we sincerely apologize for unable to meet your expectations. We understand your frustration and appreciate you taking the time to share your feedback. Customer satisfaction is important to us, and we regret that your experience left you disappointed. We take all feedback seriously and will review the concerns raised in your review internally. Thank you for bringing this matter to our attention. Best Regards.

Beoordeeld met 1 van de 5 sterren

I’m still waiting for half of my order

I’m still waiting for half of my order. The customer service is laughable.

4 mei 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

The item arrived on time, and the graphic turned out perfect. I originally uploaded a graphic that would have pixelated when printed, and I was pleasantly surprised when they actually called me to let me know. They helped me over the phone find a higher-quality image, which I really appreciated. You just don’t get that kind of personal attention from companies nowadays. I’m very happy with their customer service and would definitely order from them again.

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

first order was for 40 coasters

first order was for 40 coasters, one was delivered but I was charged for 40. I submitted another order which never got filled and after multiple "tickets" submitted finally cancelled the order.

11 mei 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Beoordeeld met 1 van de 5 sterren

I made a slight error

I made a slight error, contacted them next day via the support site, called 2 days later, and they said it was too late at that point.

The support site than said that they made the adjustments, but no adjustments were made and all 300 bands are garbage.

21 april 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Beoordeeld met 1 van de 5 sterren

I had a very disappointing experience…

I had a very disappointing experience with 24HourWristbands / Netbrands Media Corporation.

I ordered 28 custom tote bags for a client-facing project. The order preview showed a small, centered, minimal design on both sides. That scale and layout were intentional and were a key part of the design.

What I received was materially different from the preview. The artwork and text were printed dramatically larger than shown, which completely changed the look of the bags. This was not a small production variation or a slight adjustment. The final product did not preserve the minimal design shown in the order preview.

Because of this, the bags were unusable for my client project. This put me in a difficult position professionally and forced me to place an emergency replacement order with another supplier and pay additional costs to keep the project on track.

When I contacted customer service, the company refused to provide a full refund and offered only 20%, claiming they resized the artwork because I did not provide exact dimensions. I do not think a customer should have to provide technical measurements just to receive a product that reasonably matches the visual preview shown during the order process.

In my experience, the final custom product did not match the preview, the company did not take responsibility, and their proposed resolution was not fair.

15 april 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Beoordeeld met 1 van de 5 sterren

Fake reviews, crappy product, bad customer service

TL;DR - Their reviews are fake. They refuse to let you leave a reivew.

I bought 12 mugs with a custom logo to give away as prizes at an event. I kept one for myself and after putting it through the dishwasher, I noticed that the logo was starting to run. I went back to the listing page and, if you scroll down three pages of text, it says "hand wash only." Seems like a pretty material piece of information for something that is normally dishwasher safe. I complained. I was told there was nothing they could do unless I sent them photos of all the mugs I already gave away.

I thought this was a crappy business practice, to not put such material information in a prominent location rather than all the way down in small font on a page with a ton of text. I couldn't figure out how to leave a review so I asked customer service for a review link. I asked four times. They refuse to give me one. They show an image on their site with 100K 5 star reviews. It's clearly BS if they refuse to allow a customer with a negative experience leave a review.

18 april 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Beoordeeld met 1 van de 5 sterren

So ridiculous

So ridiculous, my husband ordered 50 buttons and we received 1 button and not only that they said it was a rush shipping which we didn’t do and it was $24.86 from Houston to SA for ONE 2inch button! Are you kidding me, who in their right mind would spend over $26.00 for ONE button??? Are you serious? Glitch in your system maybe. Called and customer service (if you could call it that) was a total waste of time! Now we don’t have our 50 buttons and out money. Such a joke

7 mei 2026
Review zonder uitnodiging
Logo 24 Hour Wristbands

Antwoord van 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

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