A dear friend sudden passed away and I wanted to get something personal to give to his grieving mom. She instantly started crying holding it saying she feels like she will always have a piece of him w... Toon meer
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First of all I don’t write many reviews, so let’s give credit where credit is due. I ordered a personalized 3d crystal keychain with picture inside. It was ordered late on a Sunday night, and within... Toon meer
Bedrijf heeft geantwoord
Seen your product at the Petvalu tradeshow. Absolutely loved the product, the quality and how quickly it can be produced on site. Owners and I are discussing bringing one into our store at some point.... Toon meer
I've ordered from 3DCrystal twice now. The first time was easy and straightforward, all done on their very simple to use website and the crystal came out looking incredible. The seco... Toon meer
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Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
"We want the person who is giving our 3D Crystal as a gift, to be as excited about giving it, as the recipient will be about receiving it. And its my firm belief that when there's sincere, un-compromised focus on such a vision, revolutionary innovation is realized" Riyaz Datoo Founder & CEO
Contactgegevens
Verenigde Staten
- 1.800.990.4010
- 3d@3dcrystal.com
- 3dcrystal.com
4,8
Uitstekend
2K reviews
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Check out process horrendous.
Check out process horrendous.
Also it has a space for a gift note which seems free but at the itemization they charge you $15.00
Horrible just Horrible
21 april 2026
Antwoord van 3DCrystal.com
Hello Mark,
We are sorry you felt that way. The metallic / magnetic gift note shows a clear for next to it. If you feel you were charged unfairly just send us a direct message and we will be happy to take a look and see how we can assist you. Regardless we hope you LOVED your 3dcrystal! :)
— The 3DCrystal Team 💎
Vraiment un très beau produit, de grande qualité!!
Nous avons commande un souvenir pour notre chat qui est décédé, nous avons pris le format carré, et c'est tout un bloc, de grande qualité!!!
Je le conseil vraiment.
17 april 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Bonjour Eric,
Merci beaucoup pour votre message. Nous sommes sincèrement désolés pour la perte de votre chat, et nous sommes honorés d’avoir pu créer un souvenir pour lui.
Nous sommes ravis d’apprendre que la qualité du cristal vous a plu et que le format choisi vous convient parfaitement. Merci également pour votre recommandation, cela signifie énormément pour notre équipe.
— The 3DCrystal Team 💎
Website
Website is easy to navigate and put the order. I also liked that I could set the photo in the frame by myself
17 april 2026
Antwoord van 3DCrystal.com
Hi D,
It’s great to hear the website felt easy to navigate and that placing your order was a smooth process. Being able to adjust your photo within the frame is a feature we’re proud of, so we’re happy you enjoyed that flexibility.
— The 3DCrystal Team 💎
Antwoord van 3DCrystal.com
Bonjour Jose,
Merci beaucoup pour vos gentils mots. Nous sommes ravis d’apprendre que vous avez apprécié le résultat, cela signifie énormément pour notre équipe.
— The 3DCrystal Team 💎
Antwoord van 3DCrystal.com
Hey Erin,
Awesome! If you ever need some assistance, just know that you can always feel free to jump in the online live chat box for additional assistance. 🙂
— The 3DCrystal Team 💎
Geat Products Corky Site
Nice products but site could be improved a bit. No way to back up when changing crystal types until you save your current one and no ability to undo mistakes when editing. Otherwise a good experience.
18 april 2026
Antwoord van 3DCrystal.com
Hi Tommy!
Thank you for the honest feedback. We are thrilled that you love the crystal product.
We are working to improve the user interface (UI) of our website. Please stay tuned as 3DCrystal is dedicated to growth and adaptions to improving the quality of life while browsing on our webpage.
— The 3DCrystal Team 💎
The perfect Gift
Revised Review (April 21, 2026):
I want to revise my review. 3D Crystal did reach out to me, and they sent me the missing heart keychain right away. I just received it. It is as amazing as the main purchase (3D photo block). The keychain looks so good and is so cute! I would recommend 3D Crystal to anyone. Great quality, fast delivery, awesome customer service. I am giving 5 of 5 even though I find the ordering process still weird as mentioned below.
Initial review 04/15/2026:
I find the ordering process weird. I know I had the free crystal heart keychain in my cart, even customized, but I did not receive it. Now looking into my order the free gift is not on the order anymore. Don't understand why it disappeared. Very disappointed. Also, the 3 D preview was just black. However, the main purchase, the 3D crystal photo is amazing. I am happy to write a review about the purchased item itself, but this review is about my experience with 3DCrystal.
18 april 2026
Antwoord van 3DCrystal.com
Hello DB,
Thank you for the kind words about the crystal received.
Sorry to hear that you were facing some difficulties utilizing the website when ordering. Our team sales agent has reached out to you via email to discuss more about this as we focus on assisting and further improving user experiences for everyone. 😊
— The 3DCrystal Team 💎
The 3D Photo Crystal was just perfect!
The 3D Photo Crystal was just beautiful! The picture came out so well. It was nicely packed and I really liked the base, too. The order was shipped quickly, too.
20 maart 2026
Antwoord van 3DCrystal.com
Hi Andrea,
We’re so glad to hear your 3D Photo Crystal turned out beautifully and that the image came through so well. It’s also great to know you were happy with the packaging and the base, and that your order arrived quickly.
Thank you for taking the time to share your experience with us.
— The 3DCrystal Team 💎
Antwoord van 3DCrystal.com
We’re glad to hear you found the website easy to navigate and the upload process simple to use. Making everything smooth and straightforward is important to us, so your feedback is truly appreciated.
— The 3DCrystal Team 💎
Great experience and easy to create an…
Great experience and easy to create an amazing memory in a heart!
14 april 2026
Antwoord van 3DCrystal.com
Hi Mike,
Memories written from the heart are memories that will never be forgotten as some say. We are glad that you chose 3DCrystal to commemorate the memory to be forever lasting.
Thank you and we hope we get to lend a hand again some time in the near future. 😁
— The 3DCrystal Team 💎
They were very helpful and patient from…
They were very helpful and patient from start to finish. The plaque turned out absolutely fantastic—my husband loved it! Thank you so much. I would highly recommend 3D Crystal to everyone; they truly have something for any occasion.
22 maart 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you so much for your kind words!
We’re really happy to hear you had a great experience from start to finish, and that your husband loved the plaque. That means a lot to our team.
We truly appreciate the recommendation and look forward to creating something special for you again in the future 😊
Great products and excellent service
Your website is easy to use , I got a quick response from Jason on a discount for my order of 7 items. The quality of your product from past experience is excellent and your delivery was quick . I did these as a memorial gift and everyone loved them .
Great job !
5 april 2026
Antwoord van 3DCrystal.com
Thank you for your wonderful feedback! We’re delighted that you loved the crystals and your experience with us.
— The 3DCrystal Team💎
AWESOME CUSTOMER SERVICE
Jason provided exceptional customer service that allowed me to receive my order correctly and quickly since my family members are visiting during the upcoming holiday. I truly appreciated his professionalism. Thank you. Pam A.
23 maart 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thanks, Pam! We’re so glad Jason could help make things easy for you, especially with your family visiting. We appreciate your feedback!
Jason was such a great help
Jason was such a great help, especially when I needed to add the lighting pedestal I missed out initially. Great service and high quality glass mantel.
I will highly recommend.
25 maart 2026
Antwoord van 3DCrystal.com
Thank you for taking the time to share your experience! We’re so glad Jason could help you get everything just right. Your recommendation means a lot to our team, and we truly appreciate your support.
A+++ Excellent
24 maart 2026
Antwoord van 3DCrystal.com
Thanks a lot! We’re so glad you had an excellent experience! 😊
A Truly Memorable Anniversary Gift – Exceptional Craftsmanship!
I recently ordered a piece from 3D Crystal for my anniversary, and the final product is truly exquisite. The craftsmanship is exceptional, my family was absolutely delighted!
A special thank you to Pearl, who handled my order. When we ran into unexpected customs duties and fees for delivery to Sri Lanka, Pearl and the company went above and beyond by covering those costs to ensure it reached us. This level of customer value and generosity is rare. They played a huge role in making my anniversary memorable. Highly recommended!
30 maart 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you so much for your wonderful review! We’re thrilled to hear that your family loved it. It was our pleasure to assist you, and we’re glad we could help make the delivery smooth . Your kind words truly mean a lot to us, and we greatly appreciate your recommendation!
Excellent product, and fantastic service
This is the second time I have ordered from them, and this experience was just like the first experience, absolutely fantastic.
I coordinated with them on a couple different ideas for the 3DCrystal. The artists were incredible, and greatly assisted me in the look that I wanted. The purchase process was easy, and the order was shipped to me very quickly.
The quality is unmatched and only exceeded by their customer service.
I will definitely buy again.
24 maart 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you for sharing your experience. 💎 We’re thrilled your second order was as fantastic as the first. It was a joy helping you design your 3DCrystal, and we look forward to creating even more special pieces for you!
— The 3DCrystal Team 💎
My experience with 3D printing crystal…
My experience with 3D printing crystal designs was excellent. The final results were visually stunning, with clean details and a beautiful finish that closely resembled real crystals. The process was smooth, and experimenting with different materials and settings made it even more enjoyable. The customer service was also very good—responsive, helpful, and professional throughout. Overall, it was a creative and rewarding experience, and I would highly recommend it to anyone interested in unique and decorative 3D prints.
25 maart 2026
Antwoord van 3DCrystal.com
We truly appreciate your wonderful feedback! It’s great to hear that the process was smooth and that you’re happy with the results. Thank you for recommending us—we’re delighted we could make your 3D crystal experience enjoyable and memorable.
— The 3DCrystal Team 💎
The entire ordering and payment was…
The entire ordering and payment was very simple and easy. All I need is the product and everything will be excellent.
26 maart 2026
Antwoord van 3DCrystal.com
We really appreciate your feedback! It’s wonderful to hear that the process was simple for you. We’re excited for you to receive your product and hope it brings you joy!
— The 3DCrystal Team 💎
Absolutely blown away by 3Dcrystal.com.
Absolutely blown away by 3Dcrystal.com.
The service was top-tier — professional, personal, and made me feel genuinely valued. He customized a crystal keychain of my nieces and nephews, and the result was stunning. The detail and quality are unreal.
Best part? It’s so easy. Just upload a photo and within seconds, you’ve created something truly special. Technology and craftsmanship done right.
If you want a meaningful, one-of-a-kind gift — this is it. Highly recommend.
23 maart 2026
Antwoord van 3DCrystal.com
Hello Mo,
We’re truly grateful for your kind words and are so glad your experience felt both personal and meaningful. It’s wonderful to hear the keychains of your nieces and nephews turned out so stunning, capturing those special moments is exactly what we strive for.
We’re especially happy you found the process easy and seamless. Combining technology with craftsmanship to create something unique is at the heart of what we do, and it’s great to know that came through in your experience.
Thank you for your thoughtful recommendation and for choosing 3DCrystal for such a special gift.
— The 3DCrystal Team 💎
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