We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My encounter with customer service was amazing! I had a custom request to modify an inherently complex 3D model and within a couple days, someone from the 3DModels Team, Dmytro responded with an upda... Toon meer

Beoordeeld met 5 van de 5 sterren

Received files immediately upon purchase. Included everything as described! Honestly, one of the best resources for 3D models I've ever come across.

Beoordeeld met 2 van de 5 sterren

Expensive model for the lack of detail. I had to remake some parts myself. €1200 for a car interior, from a Carabo, is far too expensive for what it actually is. I recommend going through independent... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought an Oldsmobile Aurora with an interior 3D model from them. It's perfectly accurate to the real model. Besides the Oldsmobile, I bought many other car models from them like Chery Tiggo3, Lexus... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

3DModels is a team of 3D artists who create 3D models of vehicles, creatures, and objects for film, advertising, and game development companies. They have the largest selection of 3D vehicles on the web.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

262 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Avoid 3D Models: Unreliable Service, Missed Deadlines, and Poor Customer Support

Review of 3D Models' Services
Our experience with 3D Models' services has been highly disappointing, and I feel compelled to share our story to caution others, especially those in the automotive sector who depend on timely and precise deliveries.

Missed Deadlines and Financial Loss

We paid R$1200 on May 8 to receive a high-poly modeled vehicle interior by May 29, as stated on their site and in their email confirmation. However, the model and UV mapping were delivered together a week late on June 8. This delay forced us to hire local 3D modelers at an additional cost of BRL 4,620 ($864.34) to meet our contractual obligations, leading to a total expenditure of over BRL 13,134.62 ($2,457.32) for modeling services. The late delivery resulted in presenting substandard material at a major event, causing significant embarrassment and potential harm to our reputation.

Poor Communication and Inflexible Negotiation

3D Models' customer service is slow to respond and inflexible in negotiations. Despite multiple requests, they refused to minimaly compensate our loss caused by their late delivery. Their lack of accountability and unwillingness to negotiate or compensate for the delay is unacceptable.

Product Quality Issues

While their ready-made models are of good quality, they may have measurement errors. Additionally, they do not offer refunds if the model does not meet customer expectations. When we ordered a low-poly version of an automotive interior, it arrived first in poor quality. It took an additional 1 week to receive a second version, which was still unusable as it was delivered past our deadline.

Inconsistent Delivery Times

Their advertised delivery times are unrealistic, and they frequently miss their stated deadlines. This inconsistency suggests that they prioritize larger clients and neglect those with smaller budgets.

Final Recommendation

We will no longer use 3D Models' services and advise caution for anyone in the automotive sector or those with strict deadlines. Their lack of reliability and poor customer service make them a risky choice for critical projects.

18 juni 2024
Review zonder uitnodiging
Logo 3DModels.org

Antwoord van 3DModels.org

We are sorry to hear about your negative experience. I hope you will give us a second chance.

Beoordeeld met 5 van de 5 sterren

Thumbs up

We purchased a 3D model of a recently released car, including the detailed interior in IGES file format. Took a while and a couple of iterations to get it right, but eventually we are very happy with the quality of the deliverables, with the timing, the communication and the pricing too. I will definitely go back to them in case of future needs.

15 mei 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Model bought looks great however unlike…

Model bought looks great however unlike other stock CAD model sites, this one charges you for various file formats! For a model that was initially advertised for about £15 (with 80% off) we ended up paying an additional £45 on top and still not getting the format we ideally wanted (.STEP) due to limited descriptions as to what file format you actually will receive…

Would think twice before using again at the moment.

Happy to increase score should a .STEP file be provided to me for my order as compensation for the poor user experience of the website.

Ref #9180635158

13 maart 2024
Review zonder uitnodiging
Logo 3DModels.org

Antwoord van 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Beoordeeld met 1 van de 5 sterren

Worst service and quality ever!

Worst service and quality ever!
We bought UTV 3D model with UV mapping and they promised it will work just the way we need. As we provided pictures of what we are looking for before the order. It is nothing even close to what we are looking for. They are doing everything, talking empty just not to make a refund of 245$...

12 februari 2024
Review zonder uitnodiging
Logo 3DModels.org

Antwoord van 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Beoordeeld met 1 van de 5 sterren

Awful website and UI

20 januari 2024
Review zonder uitnodiging
Logo 3DModels.org

Antwoord van 3DModels.org

Please tell us what we can improve on the site. We will be grateful for your feedback, it will make us better.

Beoordeeld met 5 van de 5 sterren

about price

It was a necessary modeling, but there was no place to find it, and I found out about "HUM3D" while searching here and there, and although the modeling price was expensive, there was a function to negotiate, and I offered the price I wanted through it and waited for it after payment. Thank you so much and I was happy that you accepted it

16 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Moon cruising

Model is very detailed. Nice representation of the Lunar Rover. Was able to open up in Blender.

15 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding quality

The 3D models available on Hum3D are of exceptional quality, featuring accurate details and excellent craftsmanship. The site is a reliable resource for anyone needing high-standard models for professional projects.

31 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The model i have bought is good, but

The model i have bought is good, without problem and also communication with support was OK.
I removed one star becouse if I am buying expensive model like this, I do not care about someone politics activism. Why I have to remodel the licence plate where is logo of EU, which is OK an can be usefull, and under are letters UA ... a bit of hypocrisy??

18 augustus 2023
Review zonder uitnodiging
Logo 3DModels.org

Antwoord van 3DModels.org

Hi Lukas, we are from Ukraine and have been adding UA to our license plates for ten years as author sign.

Beoordeeld met 1 van de 5 sterren

Not good customer service

I was looking to purchase a real item not a drawing !!!! The ad came up why I am trying to order the real item !!!! When I realized my mistake I contacted the company I was told to Bad !!! No refund so I really would not recommend you to anyone

31 maart 2023
Review zonder uitnodiging
Logo 3DModels.org

Antwoord van 3DModels.org

Hello, as a shop we do our best to inform visitors that it's a 3D model (virtual product) and not a real physical product to prevent accidental purchases.

On each page you can see the mention of "3D Model" and "Download" in the title and description of the product. Each product has a list of available file formats and technical images in the gallery describing it as a file for software.

In addition, on the checkout page you have to check a box where you agree that you "understand that you are purchasing a virtual product", also on this page we additionally write that it's not a physical product.

Beoordeeld met 1 van de 5 sterren

Not good with customer service

Accidentally ordered VR controllers. Thinking they were real used VR controllers. As soon I saw it was some kind of 3D thing I told them about the mistake and asked for a refund but they refused.

19 juli 2023
Review zonder uitnodiging
Logo 3DModels.org

Antwoord van 3DModels.org

Hello, as a shop we do our best to inform visitors that it's a 3D model (virtual product) and not a real physical product to prevent accidental purchases.

On each page you can see the mention of "3D Model" and "Download" in the title and description of the product. Each product has a list of available file formats and technical images in the gallery describing it as a file for software.

In addition, on the checkout page you have to check a box where you agree that you "understand that you are purchasing a virtual product", also on this page we additionally write that it's not a physical product.

Beoordeeld met 1 van de 5 sterren

I thought I was buying an actual chair

I thought I was buying an actual chair, not to sure what I bought but I would like a refund. Please and thank you

15 juli 2023
Review zonder uitnodiging
Logo 3DModels.org

Antwoord van 3DModels.org

Hello, as a shop we do our best to inform visitors that it's a 3D model (virtual product) and not a real physical product to prevent accidental purchases.

On each page you can see the mention of "3D Model" and "Download" in the title and description of the product. Each product has a list of available file formats and technical images in the gallery describing it as a file for software.

In addition, on the checkout page you have to check a box where you agree that you "understand that you are purchasing a virtual product", also on this page we additionally write that it's not a physical product.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer