My encounter with customer service was amazing! I had a custom request to modify an inherently complex 3D model and within a couple days, someone from the 3DModels Team, Dmytro responded with an upda... Toon meer
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Lees wat reviewers zeggen
Received files immediately upon purchase. Included everything as described! Honestly, one of the best resources for 3D models I've ever come across.
Expensive model for the lack of detail. I had to remake some parts myself. €1200 for a car interior, from a Carabo, is far too expensive for what it actually is. I recommend going through independent... Toon meer
I bought an Oldsmobile Aurora with an interior 3D model from them. It's perfectly accurate to the real model. Besides the Oldsmobile, I bought many other car models from them like Chery Tiggo3, Lexus... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
3DModels is a team of 3D artists who create 3D models of vehicles, creatures, and objects for film, advertising, and game development companies. They have the largest selection of 3D vehicles on the web.
Contactgegevens
Verenigd Koninkrijk
- 3dmodels.org
Heeft 60% van zijn negatieve reviews beantwoord
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One of the best 3d model hub
Easy-to get, quality, and flexible 3d Models
The best 3d models I found on web!
The data is neatly organized and the…
The data is neatly organized and the quality is satisfactory.
Avoid 3D Models: Unreliable Service, Missed Deadlines, and Poor Customer Support
Review of 3D Models' Services
Our experience with 3D Models' services has been highly disappointing, and I feel compelled to share our story to caution others, especially those in the automotive sector who depend on timely and precise deliveries.
Missed Deadlines and Financial Loss
We paid R$1200 on May 8 to receive a high-poly modeled vehicle interior by May 29, as stated on their site and in their email confirmation. However, the model and UV mapping were delivered together a week late on June 8. This delay forced us to hire local 3D modelers at an additional cost of BRL 4,620 ($864.34) to meet our contractual obligations, leading to a total expenditure of over BRL 13,134.62 ($2,457.32) for modeling services. The late delivery resulted in presenting substandard material at a major event, causing significant embarrassment and potential harm to our reputation.
Poor Communication and Inflexible Negotiation
3D Models' customer service is slow to respond and inflexible in negotiations. Despite multiple requests, they refused to minimaly compensate our loss caused by their late delivery. Their lack of accountability and unwillingness to negotiate or compensate for the delay is unacceptable.
Product Quality Issues
While their ready-made models are of good quality, they may have measurement errors. Additionally, they do not offer refunds if the model does not meet customer expectations. When we ordered a low-poly version of an automotive interior, it arrived first in poor quality. It took an additional 1 week to receive a second version, which was still unusable as it was delivered past our deadline.
Inconsistent Delivery Times
Their advertised delivery times are unrealistic, and they frequently miss their stated deadlines. This inconsistency suggests that they prioritize larger clients and neglect those with smaller budgets.
Final Recommendation
We will no longer use 3D Models' services and advise caution for anyone in the automotive sector or those with strict deadlines. Their lack of reliability and poor customer service make them a risky choice for critical projects.

Antwoord van 3DModels.org
Great service
Great service, fast, good quality and good communication!
Perfect services!!!
Thumbs up
We purchased a 3D model of a recently released car, including the detailed interior in IGES file format. Took a while and a couple of iterations to get it right, but eventually we are very happy with the quality of the deliverables, with the timing, the communication and the pricing too. I will definitely go back to them in case of future needs.
The side view is accurate
The side view is accurate
However, the full width at the front and top views does not match the dimmension
Model bought looks great however unlike…
Model bought looks great however unlike other stock CAD model sites, this one charges you for various file formats! For a model that was initially advertised for about £15 (with 80% off) we ended up paying an additional £45 on top and still not getting the format we ideally wanted (.STEP) due to limited descriptions as to what file format you actually will receive…
Would think twice before using again at the moment.
Happy to increase score should a .STEP file be provided to me for my order as compensation for the poor user experience of the website.
Ref #9180635158

Antwoord van 3DModels.org
Worst service and quality ever!
Worst service and quality ever!
We bought UTV 3D model with UV mapping and they promised it will work just the way we need. As we provided pictures of what we are looking for before the order. It is nothing even close to what we are looking for. They are doing everything, talking empty just not to make a refund of 245$...

Antwoord van 3DModels.org
The model I purchased is highly detailed.
The model I purchased is highly detailed, although the 3DS version has some missing blocks. The price is expensive at least for Argentina.
about price
It was a necessary modeling, but there was no place to find it, and I found out about "HUM3D" while searching here and there, and although the modeling price was expensive, there was a function to negotiate, and I offered the price I wanted through it and waited for it after payment. Thank you so much and I was happy that you accepted it
Moon cruising
Model is very detailed. Nice representation of the Lunar Rover. Was able to open up in Blender.
Outstanding quality
The 3D models available on Hum3D are of exceptional quality, featuring accurate details and excellent craftsmanship. The site is a reliable resource for anyone needing high-standard models for professional projects.
The model i have bought is good, but
The model i have bought is good, without problem and also communication with support was OK.
I removed one star becouse if I am buying expensive model like this, I do not care about someone politics activism. Why I have to remodel the licence plate where is logo of EU, which is OK an can be usefull, and under are letters UA ... a bit of hypocrisy??

Antwoord van 3DModels.org
Not good customer service
I was looking to purchase a real item not a drawing !!!! The ad came up why I am trying to order the real item !!!! When I realized my mistake I contacted the company I was told to Bad !!! No refund so I really would not recommend you to anyone

Antwoord van 3DModels.org
"I received significant help from them…
"I received significant help from them through direct requests, and I express my gratitude to them for willingly accommodating the arrangements."
Not good with customer service
Accidentally ordered VR controllers. Thinking they were real used VR controllers. As soon I saw it was some kind of 3D thing I told them about the mistake and asked for a refund but they refused.

Antwoord van 3DModels.org
I thought I was buying an actual chair
I thought I was buying an actual chair, not to sure what I bought but I would like a refund. Please and thank you

Antwoord van 3DModels.org
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