⭐⭐⭐⭐⭐ Great service from Grahim! He collected my motorcycle and was very friendly, polite and professional. He took the time to explain everything clearly and made the whole process easy and stress... Toon meer
Bedrijf heeft geantwoord
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⭐⭐⭐⭐⭐ Great service from Grahim! He collected my motorcycle and was very friendly, polite and professional. He took the time to explain everything clearly and made the whole process easy and stress... Toon meer
Bedrijf heeft geantwoord
Alex was my collection driver this morning, had a phone call about an hour before he was on time and great to deal with very thorough, told me exactly what the next steps are and when the bike would b... Toon meer
Bedrijf heeft geantwoord
Wow just had my Hayabusa back after a big accident. The whole team have been amazing sourcing original parts making sure the brakes the caused the accident were fixed. Even down to the deli... Toon meer
Bedrijf heeft geantwoord
Unfortunately, I had an accident on my bike and needed the services of 4th Dimension. Their service has been exemplary from start to finish. Initially Ben rang about what repairs were needed and talke... Toon meer
Bedrijf heeft geantwoord
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Heeft 43% van zijn negatieve reviews beantwoord
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Brilliant guy called dean he was lovely very respectful and had a nice convo
Very good communication throughout.
Graham, the driver, was helpful during drop off.
David P guided me through a particular part of the process , he was very knowledgeable and gave me confidence in the processes none of which I had experienced before.
Graham the driver rang me when he was half an hour away turned up was polite and professional. Very informative and showed me around the bike and discussed everything in great detail. It was a straight forward swap and Graham clearly has a passion for the job and it shows.
After my motorcycle was stolen and declared a Cat N write off, it was clear that Drew at 4th dimension, was looking to find a settlement value that was fair, taking into account the immaculate condition of my bike, and not simply representing the interests of the insurance company. I hope this NEVER happens to me again, but if so, I’d want 4th Dimension to handle my claim.
Great experience explain everything clearly very knowledgeable thanks to Jay for dropping the bike off and picking the old one up
Great service, bike was delivered with no issues and picked up again with no fuss. Jay was very friendly and efficient.
Jay's service was flawless, everything he did he did perfect
Graham who arrived to collect my motorbike was extremely helpful and informative
Very impressed with 4th dimension,I submitted my claim after my motorcycle was stolen and my Insurance company which is Hastings forwarded my claim to 4th Dimension, I was a bit dubious in the beginning but since the first contact with them they were excellent. Having never claimed before they were very helpful giving me advice on steps I could take to expedite the process and I am very happy with the final settlement
Today my Honda VFR800 was scheduled to be collected by DEAN. The collection happened right on time. Dean introduced himself immediately and then proceeded to take some photographs of my damaged bike. Dean also informed me that his company was a main Honda dealership, this is great because of the fact that my bike is a Honda so hopefully replacement parts will be easy to source. Dean and I had a conversation and then he loaded the bike onto his van and then parted for his next collection.
A minor incident, but very professional response. Efficient, polite and helpful. I couldn't ask for more.
Had to make a call I didn’t want to make about my bike as it caught fire this morning. However I got put through to a lovely lady called Camilla Forlee, I couldn’t have asked for a more professional person to take my call. I was kept constantly informed when I was on hold due to the system being slow, she dealt with me systematically and efficiently. Made a horrible phone call into quite a stress free process! Thank you Camilla
Dean was great and friendly, quick and efficient service.
From the first initial contact the service offered was outstanding helping me through all the issues that I had encountered keeping me informed about what the next steps would occur as you can imagine it’s a stressful situation when you’re vehicle has been stolen and you have taken great measures to secure it. If I was to purchase another vehicle I wouldn’t think twice about taking out a policy with this company they have been extremely professional I for one have not had one problem with them so credit given to them all Thank you so much greatly appreciated
Graham , the driver was very professional throughout, courteous & explained everything I needed to know aling the way.
Asset to the company in my opinion.
Mr Barton the engineer was easy to talk to and very understanding. Very profesional.
I can't recommend 4th Dimension highly enough. From start to finish, the whole process was absolutely first class.
The collection of my motorbike was arranged quickly and professionally, and the courtesy bike was delivered exactly as promised. Everything was handled efficiently, making what could have been a stressful situation completely hassle-free.
Communication throughout was excellent. I was kept informed every step of the way, and the team were always friendly, helpful, and professional whenever I had any questions.
Once everything was complete, Jay collected the courtesy bike without any issues, and the entire process ran like clockwork. It's rare these days to deal with a company that delivers such a high standard of customer service from beginning to end.
A huge thank you to everyone at 4th Dimension. Their professionalism, organisation, and customer care were outstanding, and I wouldn't hesitate to recommend them to anyone who needs motorcycle insurance repairs or claims handling. A genuine five-star service.
Prompt and professional service was extremely helpful. Then explained all the processes and procedures to me
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