While there was an error in the order, the item purchased was actually unavailable, the customer service was super. All queries dealt with in a really prompt and clear way. We were also compensated fo... Toon meer
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Lees wat reviewers zeggen
Ordered a couple of times, deliverey is so slow. Was disappointed at the colour of half zip, meant to be soft sage looked dirty grey, fit was way too big and not good quality Returned and still wait... Toon meer
I ordered Devan half zip in pebble colour. What I received doesn't match the original picture on their website. Originally the brand tag on chest is in black colour and I got half zip where the brand... Toon meer
Ordered my baby blue half zip on Wednesday 5th February and it arrived today Friday February 7th. 2days delivery!! Brilliant service. The quality of these fleeces are unbelievable, so so cosy and war... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
4TH ARQ is a premium lifestyle brand, that celebrates every body. Our mission is to create an everyday uniform that makes you feel your best, and look great. We firmly believe the paradigm has shifted and fashion as an expression of personality, and the way in which we consume it, has changed.
Contactgegevens
Ierland
- 4tharq.com
4,0
Goed
5K reviews
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A very smooth process!
Ordering was easy - personable - delivery prompt - details of order progress available at all times.
15 oktober 2024
Antwoord van 4TH ARQ
Hi Mary, thank you for your kind words! We're so pleased to hear you had a positive experience with our service 🖤
I sent my item back as it was 2 big…
I sent my item back as it was 2 big still did not recieve my money back
16 oktober 2024
Antwoord van 4TH ARQ
Hi Donna, your review is greatly appreciated. We are sorry to hear this, if you want us to investigate this further please contact us at help@4tharq.com 🖤
Lennox quality is not as good as it used to be!
I normally love the half zips. In total I think I have 10. I recently bought the Lennox in seafoam and the quality was really poor. It is a really thin fleece and not up to the standard of previous ones I have bought.
15 oktober 2024
Antwoord van 4TH ARQ
Hi Paula, we appreciate you taking the time to share your feedback. We strive to maintain a high standard of quality across all our products, and we're sorry to hear that this item didn't meet your expectations. We value your feedback and will use it to improve our products in the future 🖤
Antwoord van 4TH ARQ
Hi Geraldine, we're thrilled to hear you loved the quick delivery and your purchase! It's always our goal to provide a smooth and enjoyable experience for our customers 🖤
Very disappointed with this site bought…
Very disappointed with this site bought jackets that didn’t fit had to post back with cost me 12 euro ( I didn’t read the small print ) still waiting on refund after 20 days
6 oktober 2024
Antwoord van 4TH ARQ
Hi Audrey, your review is greatly appreciated. We are sorry to hear this, if you want us to investigate this further please contact us at help@4tharq.com 🖤
Horrible smell, extortionate return
Ordered some fleeces, had I known the cost to return them I wouldn’t have purchased them in the first place. The fleeces themselves were lovely, however they had a horrible smell so I returned them at the cost of £15. I did repurchase and can confirm the replacements smells fine.
15 oktober 2024
Antwoord van 4TH ARQ
Hi Lauren, we appreciate you taking the time to share your experience. We understand your frustration with the return cost this is something we are working to improve on .🖤
Just purchased my first fleece and I'm…
Just purchased my first fleece and I'm so glad I did. The website was easy to navigate and find the one I wanted and the entire process from purchase to delivery was brilliant, I received my fleece within a couple days and the quality and colour of it did not disappoint. I will be buying again🙏
15 oktober 2024
Antwoord van 4TH ARQ
Hi Aoife, thank you for your kind words! We're thrilled to hear you had a positive experience with our website and that you love your new fleece 🖤
Forth arc
Got the cream 4th arc and have to say washed once and not very happy with quality of it
15 oktober 2024
Antwoord van 4TH ARQ
Hi Aine, We value your feedback and will use it to improve our products and services 🖤
Antwoord van 4TH ARQ
Hi Bernie, thank you so much for your kind words 🖤
I found the product very baggy at…
I found the product very baggy at bottom. Would be nicer if you could have a draw string on them to adjust to your size
14 oktober 2024
Antwoord van 4TH ARQ
Hi Helen, we appreciate you taking the time to share your feedback. We're always striving to improve our products and will take your suggestion into consideration for future designs 💗
Antwoord van 4TH ARQ
Hi Kirsty, thank you so much for your kind words! We're thrilled to hear you were happy with the quality of our product and the speed of our delivery 🖤
The efficiency that I received my…
The efficiency that I received my clothes,no waiting around ,ye said how many days and it arrived on time,no disappointment on my end.
15 oktober 2024
Antwoord van 4TH ARQ
Hi John, we appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and efficient service, and it's wonderful to know we met your expectations 🖤
The fleece was to small but had to pay…
The fleece was to small but had to pay £10 to return it. Quality not great and would not be buying off them again
15 oktober 2024
Antwoord van 4TH ARQ
Hi Jennifer, we understand your disappointment with the fleece size and the return cost. We strive to offer high-quality products and a positive customer experience. We appreciate your feedback and will take it into consideration for future improvements 💗
Expensive to return items
I think you need to state very clearly how much UK customers are paying to return items - I paid £17 via Royal Mail and 14 days later still haven't received my refund.
4 oktober 2024
Antwoord van 4TH ARQ
Hi Arabella, We appreciate your feedback and will take it into consideration as we continue to enhance our services🖤
The colour of the fleece I ordered was…
The colour of the fleece I ordered was much brighter than shown in ad. Now I’m having difficulty in returning it. A Post portal not very clear. Plus having to pay again for postage.
14 oktober 2024
Antwoord van 4TH ARQ
Hi Colette, We appreciate your feedback and will use it to improve our processes 🖤
Antwoord van 4TH ARQ
Hi Dorina, we're so glad to hear you love your new outfit! It makes us happy to know you're enjoying your purchase 💗
Antwoord van 4TH ARQ
Hi Christine, thank you so much for your kind words! We're thrilled to hear you enjoyed the product and the fast delivery 🖤
Antwoord van 4TH ARQ
Hi Sarah, we're so glad to hear you love our fleeces! It's wonderful to know you're enjoying the cozy comfort they provide🖤
Beautiful item
Phoenix half zip fleece in peach.
Beautiful item and super fast delivery - definitely recommend and buy again. Thank you
14 oktober 2024
Antwoord van 4TH ARQ
Hi Michelle, we're thrilled to hear you love the Phoenix half zip fleece in peach! It's wonderful to know you enjoyed the fast delivery and that you're happy with your purchase. We appreciate your kind words and recommendation.🖤
Really love my half zip
Really love my half zip. Delivery was prompt, quality is great.
15 oktober 2024
Antwoord van 4TH ARQ
Hi Kristal, thank you for your kind words! We're so happy to hear you love your half zip and appreciate your feedback on the quality and delivery speed 🖤
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