While there was an error in the order, the item purchased was actually unavailable, the customer service was super. All queries dealt with in a really prompt and clear way. We were also compensated fo... Toon meer
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Lees wat reviewers zeggen
Ordered a couple of times, deliverey is so slow. Was disappointed at the colour of half zip, meant to be soft sage looked dirty grey, fit was way too big and not good quality Returned and still wait... Toon meer
I ordered Devan half zip in pebble colour. What I received doesn't match the original picture on their website. Originally the brand tag on chest is in black colour and I got half zip where the brand... Toon meer
Ordered my baby blue half zip on Wednesday 5th February and it arrived today Friday February 7th. 2days delivery!! Brilliant service. The quality of these fleeces are unbelievable, so so cosy and war... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
4TH ARQ is a premium lifestyle brand, that celebrates every body. Our mission is to create an everyday uniform that makes you feel your best, and look great. We firmly believe the paradigm has shifted and fashion as an expression of personality, and the way in which we consume it, has changed.
Contactgegevens
Ierland
- 4tharq.com
4,0
Goed
5K reviews
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Xmas pressie for my daughter so…
Xmas pressie for my daughter so hopefully she will be happy with it, not sure if she will be able to return if incorrect
7 oktober 2024
Antwoord van 4TH ARQ
Hi Fintan, we appreciate you choosing our product as a gift for your daughter! We hope she enjoys it 🖤
Atrocious customer service procedure
I am very disappointed with this company. First time ordering, and they only shipped part of my order. I emailed them to find out where the rest of it is or at least where the refund for the unfulfilled item is. They only send out an auto-reply and I have yet to hear from anyone at 4thArq!! They have no phone number or chat for customers to get a hold of someone straight away, that is very poor customer service. On top of that their sizing seems off unless I received a defective item. I should've read the reviews first so I wouldn't have wasted my time AND MONEY with this company!
5 november 2024
Review zonder uitnodiging
Antwoord van 4TH ARQ
Hi Ida, your review is greatly appreciated. We are sorry to hear this, our customer service will be in contact 🖤
I have sent the parcel back and yet I…
I have sent the parcel back and yet I still haven't received a refund. Appalling service and lack of communication. I do not recommend purchasing anything from this band. - Daniela.
5 november 2024
Review zonder uitnodiging
Antwoord van 4TH ARQ
Hi Roman, your review is greatly appreciated. We are sorry to hear this, if you want us to investigate this further please contact us at help@4tharq.com 🖤
Antwoord van 4TH ARQ
Hi Una, thank you so much for your feedback! We're delighted to hear you were happy with the speedy delivery and the quality of the garment 🖤
Love the half zip....I have loads of…
Love the half zip....I have loads of them.
Delivery is slow.
16 oktober 2024
Antwoord van 4TH ARQ
Hi Sandra, we're glad you love our half zip, We're always working to improve our service and will take your comments into consideration 🖤
I placed my order
I placed my order. Never got a dispatch email and item hasn't arrived nearly 2 weeks later. I have ordered before and always had my purchase within a few days. Contacted customer service and still waiting on an answer. Hoping its resolved soon as I really love the products.
31 oktober 2024
Review zonder uitnodiging
Antwoord van 4TH ARQ
Hi Lynda, we strive to provide a seamless experience for our customers and apologize that this was not the case for you. We value your loyalty and appreciate your patience as we work to resolve this issue 🖤
Poor quality
Poor quality, ordered the ruby it was very thin and not like the others i have got before. it seems the quality is slipping in 4th.
27 september 2024
Antwoord van 4TH ARQ
Hi Tina, we strive to maintain consistent quality, and we're sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our offerings 🖤
Wonderful service from support team
My order seemed to have gotten lost in transit but to be fair to the team they sorted it out for me and I received my beautiful fleece a little late but very happy with my top 😀 thank you 4tharq for sorting this out for me
16 oktober 2024
Antwoord van 4TH ARQ
Hi Jacinta, we appreciate your understanding and patience regarding the delay in your order. We're glad to hear that you received your fleece and are happy with it 🖤
Antwoord van 4TH ARQ
Hi Lisa, thank you for your kind words! We're so glad you enjoyed the comfort, value, and speed of your order 💗
Simple to use webpage and quick service.
16 oktober 2024
Antwoord van 4TH ARQ
Hi Markie, thank you for your kind words! We're thrilled to hear you found our website easy to use and our service quick. We strive to make the online experience as smooth and efficient as possible for our customers 🖤
Antwoord van 4TH ARQ
Hi Laura, we're so happy to hear you're loving your purchases! It's wonderful to know you're receiving compliments on them. Thank you for sharing your positive experience 🖤
Antwoord van 4TH ARQ
Hi Marta, thank you for your feedback and will use it to improve our customer service 🖤
Antwoord van 4TH ARQ
Hi Bina, we're so glad to hear you love our fleece half zips! Thank you for sharing your positive feedback. We appreciate your support 💗
Antwoord van 4TH ARQ
Hi Carly, we strive to provide accurate information and transparent pricing, and we appreciate your feedback as we work to improve our services 🖤
Antwoord van 4TH ARQ
Hi Karen, thank you your review is greatly appreciated. 🖤
Love these 4th ARQ fleeces.
Love these 4th ARQ fleeces.
They are comfortable, cosy and love the colors.
16 oktober 2024
Antwoord van 4TH ARQ
Hi Barbara, we're so glad to hear you love your fleeces! We appreciate you taking the time to share your positive experience 🖤
I have sent back the slate rth arq as…
I have sent back the slate rth arq as the colour didn't match the picture. I also ordered a medium in error instead of a large
16 oktober 2024
Antwoord van 4TH ARQ
Hi Yvonne, We appreciate you bringing this to our attention and will take your feedback into consideration as we strive to improve our product descriptions and online shopping experience 🖤
Love the jumper and a reasonable price
Love the jumper and a reasonable price. Comfy to wear like the fact it’s smooth on the inside so you don’t end up with fluff on your clothing underneath
16 oktober 2024
Antwoord van 4TH ARQ
Hi Sarah, we appreciate you taking the time to share your positive feedback! We're thrilled to hear you're enjoying the comfort and quality of the jumper 🖤
Cheap materials and short
Cheap materials and short. Once again same as crew necks won't be buying again from 4th arq. Anything other than the half zips are poor
15 oktober 2024
Antwoord van 4TH ARQ
Hi Lydia, Thank you so much for your feed back. We always strive to improve our products and services 🖤
Never received my order
I was super excited to order the lennox half zip in abstract but unfortunately I never received my order as it was sent to the wrong address. I absolutely love this brand, never had a problem with deliveries before and the staff are very helpful and accommodating. Unfortunately this time I was disappointed.
23 oktober 2024
Review zonder uitnodiging
Antwoord van 4TH ARQ
Hi Zoe, your review is greatly appreciated. We are sorry to hear this, if you want us to investigate this further please contact us at help@4tharq.com 🖤
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