6ginternet Reviews 

Great Service! Thanks for your Cooperation Mr Durrani. Sorry if i spell your name wrong But really very appropriate for your support. I Was very struggling with this service. Now its Works again only from your support. Thanks once again.

Absolute terrible horrible company,avoid at all.costa,I made 3 payments on my account to the balance by accident against Dec 2023 Bill.I was £44 in credit,called them 29th Dec and asked for a refund for the overpayment,They said 3 working days,Nothing returned,called Jan they said 15 working days for refund,Nothing.Looked at my bill for Dec,The account credit was there but they charged the full credit amount as line rental,when it doesn't cost that much should be £3.50 a month line rental not £44,Sent a email to 6gi Complaints,Nothing back,called them today to Try sort this out,The guy who works there said he will put through to a manager in 48hours,I said the manager was ment to call me last time,He said it was not done properly.He Kept askin me what the complaint is about,He asked me 3 Times and I told him every time regarding complaint.I.asked to speak to somebody else,Told me to call back.The whole thing has been a nightmare,Customer service is shocking to say the least.They don't know what there Talking about with very little empathy.Dreadfull company,Go else we're for your broadband

Hi excellent service from them today he went up and beyond to get my television connected to my new router .. thanks again Mr durran now I've got loads better speed with this new router happy days 😁

Absolutely brilliant, took us an hr to sort stuff out, but we got there. Patient and helpful. Thank you Mr Durrani.

By far the worst company i have ever dealt with, got them installed oct 5th 2023 , it worked well for about 3 days then kept cutting off or running really slow between 1 and 5 mbps whilst paying for 100 mbps i have phoned them almost every day complaining about it to only get the same response i will upgrade it to internal faults team and i will get a call tomorrow which rarely happens, the only team which works well is the billing team is the direct debits is very reliable taken on the due date.

Fast helpful didn’t argue with me and resolved my queries promptly there was no wait time either I spoke with customer agent called Durrani who provided impeccable service on behalf of 6gs internet

Very helpful. Made sure i understood step by step to resolve my problem and ensured i was happy and didnt require any further help. Very professional and helpful

A guy called Durrani rang me and the issue that I had he resolved quickly and efficiently. I have no further complaints about 6g but the only comment I have is the long wait to get hold of anyone. Next time I will use the Chat which Durrani sent me the link to

Helped me loads

The engineer that came for the installation are friendly, they listen to my questions and above all they did a grate a job.

Hi scotty the engineer was brilliant! Got all the equipment up and running no problem. Installation was 10 out of 10

Absolutely terrible service internet constantly going down for days on end hardware always breaking. This is a very amateur set up, the company is now trading under a different name I believe, stay away from this company.!!

Thanks Dario, it was such a pleasure having you fix and restore our internet access today. Thank you for your professionalism, responsiveness, and genuineness. Thank you for making otherwise complex and technical processes easy to understand. You truly are a gem in a million Dario. Thank you so very much.

Absolute terrible horrible company,avoid at all.costa,I made 3 payments on my account to the balance by accident against Dec 2023 Bill.I was £44 in credit,called them 29th Dec and asked for a refund for the overpayment,They said 3 working days,Nothing returned,called Jan they said 15 working days for refund,Nothing.Looked at my bill for Dec,The account credit was there but they charged the full credit amount as line rental,when it doesn't cost that much should be £3.50 a month line rental not £44,Sent a email to 6gi Complaints,Nothing back,called them today to Try sort this out,The guy who works there said he will put through to a manager in 48hours,I said the manager was ment to call me last time,He said it was not done properly.He Kept askin me what the complaint is about,He asked me 3 Times and I told him every time regarding complaint.I.asked to speak to somebody else,Told me to call back.The whole thing has been a nightmare,Customer service is shocking to say the least.They don't know what there Talking about with very little empathy.Dredfull company,Go else we're for your broadband

Denzel tonight around 18.19 when our conversation started it got off on the wrong foot, this is because my internet has t been working since 18/01/24. I have rang many times about trying to sort this situation out. Denzel went above and beyond and got my family household up and running again after a week. I can’t give any more praise for him. He shouldn’t be on a phone he should be on the servicing side in a van, he knows what he’s doing. Thank you mate

Dan.S, Andy and Alfie did a smashing job today. Very impressed with their service and the install. Well done lads. Thank you.

Had a few issues recently with internet service which resulted in an Engineer visiting the house.

Dario. Absolutely top bloke, very professional and knowledgable. Nothing was too much trouble for him. Checked everything and when he left full internet had been restored.

Thanks so much Dario, you are legend!!

Internet goes down at least 3 times a day. When connected it works well but overall not good enough at all. FY4 area

I have been without broadband for about 10 days not . But having said that I understand these things can happen , spoken to a few customers care staff got any ware . Spoke to someone around 2pm great help told he would get an engineer to look at it and I should ring back around 5:30 for progress report, Anyway the gentleman rang me 3:45 to say problem fix and all go , so thank you