A2B Payment Solutions Reviews 

The worst services ever...
Hidden costs,and poor communication.

Lewis Dollin has been very helpful from the start. He's very responsive and always gets back to me. He's Very polite and well mannered. I find him really helpful and easy to work with.

Lewis contacted me a few weeks ago. After hearing about the saving he could make me and the competitive prices, I swapped. Lewis has made the transition so easy. He has been on hand and available throughout. 10/10🌟

At first I felt like changing my provider wasn't something worth looking into as I had 2 sights and have been using the same provider for years. Dom came along and promised a guaranteed saving and delivered as promised. Would recommend Dominic and A2B payments for good service and money saving.

We recently switchover to A2B payments, very easy and smooth process. Kacey was very helpful throughout and offered very competitive rates.

I highly recommend A2B payments.

We recently switched over our card machines with the help of A2B Payment Solutions and couldn’t be happier with the service. Kade was brilliant from start to finish. As a pub company, we needed a smooth transition and Kade made the whole process straightforward. He was knowledgeable when quoting, quick to resolve any issues during installation, and helped us lock in competitive rates that will save us thousands over the year. He has also been very helpful with invoicing and supporting our accounts team. Would highly recommend.

Kade was brilliant in helping me switch over to A2B Payment Solutions. He made the whole process easy and was clearly very knowledgeable. I've ended up saving a significant amount on my card payment fees compared to my previous terminal. Highly recommend!

I recently switched to A2B payments solutions 6 weeks ago. I working with Lewis who made the transfer hassle fre/ I was concerned about setting up the hardware and software but Lewis made this very straight forward and did all this for us. He was very transparent and certainly saved us a large amount on our monthly fee’s. I would reccomend Lewis and the service he provided to anyone.

1 star as can't leave a 0

The service was incredibly disappointing. Jamie Morris initially assured us that he would take care of the buyout of our existing contract, but after we signed up, we were told that we would have to handle the buyout ourselves, with a promise of reimbursement that has yet to materialize. Additionally, the till and payment system, which was marketed as a full table ordering system, fails to send orders to the kitchen, forcing us to deliver them manually – a major time-waster.

After posting my initial review, they only offered to fix the problem if I removed my review, which felt like a form of blackmail. They then provided a secondary print, but it was still incompatible. The representative who came out even admitted that the Clover Flex, sold as a table ordering system, and the Duo 2 till were actually two separate tills that aren't compatible. Why would a company do this? It seems like they’re scamming other businesses out of their money. AVOID AT ALL COSTS

Would 100% recommend A2B Payments to anyone who requires additional funding. Mackenzie O’Neill secured us £45,000 to help us rebuild the beer garden. It was a quick and easy service, and Mackenzie was fantastic during the whole process!
Thanks again!

Do not choose A2B payments, be aware of their misleading sales practices. Choose a payment provider who is TRANSPARENT about their FEES.
A2B payments is not FCA regulated and it will be very hard for you to complain or challenge.

There is something very "Old fashioned" in the way they communicate with customers.

I found that all staff starting from sales through to managers and including Director are fully invested in their misleading sales practices.
It is a sad and unnecessary hustle for any business owner, please avoid.

I've had the chance to work with Lewis from A2B payment solutions, which it was very very helpful.
He is very professional, respectful and very well trained with a high level of knowledge about the product.
I will definitely recommend to other businesses Lewis and A2B Payment Solutions.

From initial discussions, the changeover to A2B has been seamless aided by the very attentive account manager, Jamie Cotton.

The rates offered beat the competition by a mile and no loading for Card Not Present transactions.

Amazing from start to finish - Highly recommend.

I made the switch over to a2b around 4 weeks ago, during that time Lewis Dollin has made the process so smooth and effortless. He’s delivered everything that he promised he would, and more to be honest. He helped me set up my 2 full new till systems and also pointed me in the right direction to terminate my previous contract with a very high charging company. He is always on hand to answer a phone call instead of waiting in a queue for customer services. All in all, I would highly recommend Lewis and A2b payments.

We have been in business for many years and use merchant services for our credit card machines. This company contacted us and told us that our unit needed to be upgraded. After several conversations as regards cost etc... with Jamie and an email to confirm that the Sim card charge would not be applicable to us ,we went ahead and got the new terminal. Move on 1 month and we start getting high charges from Clover which do not correlate with what we agreed. We ring to try and resolve the issue and frankly, Jamie was rude and aggressive. We move onto the boss Matthew Crooke and he has the same attitude, it obviously filters down to the staff. We try to come to an amicable solution to pay a fee to end the contract early but he is not willing to talk. I can't stand bullies and continue to try and make contact all to not avail. In the end we deal with Clover (part of the same company) and close the contract. All the machines have been sent back. This is a terrible company to deal with and not to be recommended. When we have bit more time we will talk to the ombudsman about our contract.

Dominic got me on a good day, I was actually looking for a better deal on my card terminal. Boom! Harry took over and hooked me up with a new machine and better rate than I currently have. saved me money. Had a couple of issues , so had to put CS to the test- no issues at all.. Win win!

Cold calling spam due to seeing a social media post advertising the opening of a shop. Had 30+ of these calls on our one and only business number which is used for customers causing wasted time and missed genuine calls.
Please stop cold calling.

These guys are very good at contacting you whilst on the singing process and when trying to sell funding products, but when you need any other help, no one is available to answer the phone. Tried to privet message Jack Flecter as he was the person who delt with me initially, not response, then contacted Mattew Crook, no answer. Seems as these guys are acting like they are too big for their own boots. Do not deal with this people, stick to DOJO. Finally i had to contact the Card machine supplier to deal with my query and raise a complaint.

The process from start to finish was simple, fast and covered everything we were looking for. Jamie Cotton was very knowledgeable and explained everything perfectly, was on hand to answer any questions and didn’t rush us into any decisions. A * customer service!