A2B Payment Solutions Reviews 

238
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Roman has been incredibly helpful throughout the whole process. He is friendly, approachable and always quick to call if you need anything or have any questions. Nothing ever feels like too much troub... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently switched over our card machines with the help of A2B Payment Solutions and couldn’t be happier with the service. Kade was brilliant from start to finish. As a pub company, we needed a smoo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company really does go the extra mile,the guys here are so polite,and cant do enough in supporting your business.Maybe they should be running our country because this is how people who do care op... Toon meer

Beoordeeld met 1 van de 5 sterren

An extremely pushy person cold called our business today. Would not take no for an answer when I tried to explain we are not looking to move our business. They then became insulting and rude! I... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingspasverwerker
  2. ook in
  3. Business Development Service
  4. Business to Business-service

Geschreven door het bedrijf

At A2B Payment Solutions, we take immense pride in our commitment to providing client focused merchant services and business funding solutions to the highest quality. We have been able to do this by genuinely understanding our clients needs and understanding the unique financial requirements of businesses, by doing this we have dedicated ourselves to supporting them on their growth journey.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

238 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(238)

27 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very helpful team

Very helpful team, willing to help and get you sorted very quickly. Explain everything politely. So quick to answer the phone straight away. The girl call Shania on the phone very polite and helpful , great at the job, fantastic customer service.

4 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recently I’ve switched in to A2B

Recently I’ve switched in to A2B.
Fantastic service. Harry was really helpful and took his time to explain everything to me . The whole process was really fast.
The best payment solution for decent price.
100% satisfaction overall.

2 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently switched my merchant…

I recently switched my merchant services to A2B Payments, and the experience has been seamless from start to finish. I had the pleasure of working with Harry, who made the entire process easy and stress-free. He was knowledgeable, patient, and answered all my questions, guiding me through every step. The transition was smooth, and I felt confident in the decision thanks to Harry's professionalism and expertise. I would highly recommend A2B Payments to any business looking for a reliable and hassle-free service.

27 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

One of the best

What can I say about this company absolutely brilliant dealing with Jamie who is an absolute godsend and helped me out no end with any issues that arise

25 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experience has been fantastic I can…

My experience has been fantastic I can not fault it at all. Nothing is too much trouble when I call for help. Lewis Dollin is very helpful and has so much patience with me. It has made my life so much easier knowing he is there if I have an issue.

6 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Paul was fantastic

Paul was fantastic, he’s potentially saved me 50% on my card payment fees. Great help and great service would definitely recommend

5 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Unbelievable excellent customer…

Unbelievable excellent customer service, made the change over stress free and they have saved me money overall. I would highly recommend A2B payment solutions to anyone thinking of changing over.

14 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What an easy co to deal with esp Lewis …

What an easy co to deal with esp Lewis after care was great aswell. Got a great deal and Lewis made sure I knew how to work my machine once it arrived. First transaction was exactly the nxt day payout. No more waiting for customers to press keys jobs done. Cheers Lewis

9 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top notch !!

Always been a little sceptical using companies that we’ve not had a recommendation for, but decided to take a punt on A2B……Absolute result !!!!
Right from the off they were confident that they could beat our existing deal, claiming that they could roughly half our monthly bills !!!
So far so good. Really easy sign up process , card terminal arrived on time and looks pretty good on our counter. They talked us through the whole card terminal set up over the phone. Really simple & took 10 minutes.
We’ve been dealt with by Mackenzie Oneill, who has been super helpful, informative and knowledgeable, this boy really knows his stuff when it comes to card machines !! A credit to the company in my opinion
Early days of course and not yet had our first monthly bill, but upto now absolutely no hesitation in giving a 5 star review !!
Well done A2B !!
…..Oh and another thing, recommend a business that you know and upon them signing up the company will deposit £100 into your account !!!

18 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Dealt with Lewis setting up our changeover to a new payment provider. Excellent service and always available for any issues.

28 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer service

From start to finish we have had nothing but excellent service, starting with Jamie who set our contract up to Matt who took over as what we required wasn't the easiest of contracts to Stuart Head of Service. We have thrown anything and everything at Stuart in order to get something that works for our business and our requests haven't always been the easiest of requests and I can guarantee we have drove him mad lol, but he has gone up and beyond to get the answers and to get things resolved for us. He is a great asset to A2B. Its not everyday you get fantastic customer service and to get someone who goes that extra mile to please. Would definitely recommend them to anyone. Thank you

8 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company promises you everything…

This company promises you everything and delivers nothing , They lie so that you sign your contract promising like for like at a cheaper rate, but are unable to fulfill there side of the contract. Wouldn’t touch them with a barge pole.

17 augustus 2023
Review zonder uitnodiging
Logo A2B Payment Solutions

Antwoord van A2B Payment Solutions

Hi Bill,

Thank you for sharing your feedback. We understand your frustration regarding the initial setup process and apologies for any inconvenience caused. It's important for us to address your concerns and provide clarification.

Upon signing up with A2B Payment Solutions, we strive to ensure a smooth and efficient onboarding experience for all our clients. We regret that there was a delay in establishing contact with you to set up your machine. As soon as you informed us of your requirement for the cash back facility, we took immediate action to address the issue by offering to change the acquiring bank, providing you with the necessary functionality.

We value clear communication and aim to resolve any issues promptly. However, we observed a lack of communication from your end, coupled with the refusal to make monthly payments, resulting in your account falling into arrears. When our collections team reached out to address the situation, your response was to suggest legal action. Despite this, our team made efforts to find a mutually beneficial solution, which unfortunately did not receive your cooperation.

Regarding the promise of "like for like at a cheaper rate," we assure you that we strive to fulfill our commitments to the highest standard. We are committed to providing competitive rates and quality service to all our clients, which we did.

We sincerely apologize for any inconvenience or dissatisfaction you have experienced. We are open to resolving this matter and finding a suitable resolution that meets your needs. Please feel free to reach out to us, and we would be more than happy to work together towards a resolution.

Thank you for your understanding.

Warm regards,
A2B Payment Solutions

Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent service from Dylan and the team at A2B.

Moved to them 6 months ago and so pleased that we have. They are always available on the phone and just fixed a problem for us in under 10 minutes.

I could t recommend this company any higher

5 april 2024
Review zonder uitnodiging

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