A2Z Airport Parking Reviews 1.006

AVOID AT ALL COSTS. Booked parking with this company back in March. When confirmation came through it was for the wrong day. I phoned them up and they agreed to change the date. They then phoned back and said it couldn't be changed even though I had paid more money. A manager was supposed to call me back but as of yet still nothing. I have videos and photo's showing there website wasn't working properly and it didn't even register my email address as making a booking (when I tried to change online) even though I had an email confirmation. Ref: AZP-105738

Car returned with a broken clutch pedal
40k mileage done in my vehicle.

Easy parking Ltd- avoid

This was the slickest service I have ever had from a meet and greet. My car was already waiting for me in the car park when I rang to say I was through passports and had my bags. That never happens! Brilliant!

Very cramped parking. Worryingly small parking bays likely to lead to door damage from adjacent cars.

Drop off and pick up were both excellent.

Instructions for drop off and collect were clear, although when we phoned, as requested, 10 minutes before drop off, nobody answered which left us a bit anxious as to whether they had staff in position. We tried 5 or 6 times. Collection was very good as the car was there when we got to the meeting point.

When I dropped my car off the guy left the door open and I had to find him in the carpark to let him know , he was unaware. We have been away for 9 days and my car has been unlocked the entire time . I have returned from my holiday after a two hour delay at the airport, I called the number at 12.30 am after picking up my luggage and was told the driver is on his way and he will be 15 minutes.
After 25 minutes I called again and was told he is in traffic, my car has a tracker on it and I can see exactly where it is, the car had not moved at this point, I called again and was spoken to rudely by a man and he said there’s traffic look outside, he is by the barrier . He then cut me off. I saw
On my app the car was still in the same place, I called again after 45 minutes and was told he would be 15 minutes again and that there’s traffic, there was no traffic and cars were coming in and out no problem. I called again after an hour of sitting waiting and again I was cut straight off, I called again and as soon as they heard my voice they cut me off. At this point I was very concerned about my car and I could see it still hadn’t moved . I called back again and spoke to a woman who just said we are doing our best , the driver would be 5 minutes but I could see it still hadn’t moved .
The driver eventually turned up with our filthy car at 2 am !! I am disgusted by this service and want a full refund. Not only the lies that we were kept being told , but the rudeness and shambles of a company. If someone has a delay , surly the company know when the flights are coming in and should get the car ready. We should not have had to wait an
Hour an half for our car only to be told by the driver when he arrived that they only gave him the key five minutes before. So you tell me , who is running this awful service. I also have a medical problem which I explained to the woman on the phone and needed to get home fast and she was not sorry or apologetic. Like I said I want a full refund.

prompt, correct and very easy to use.

Damaged my car… car running when I got there and told me not to turn it off just to take it straight away. Stupidly I did as otherwise I would have noticed the collision warning which obviously they knew. Really crap service and you leave your car with them at your own risk

5 Stars all the way. Looking forward to using them again.

Arrived at car park to drop car of 5-30 am no one at car park called the numbers supplied no answer or recorder message saying this is not. A 24 hrs car park waited 40 minutes, had to leave and park in Gatwick long stay car park or would of missed flight, not only did this mob nearly ruin or holiday, they cost us £580 for long stay parking street clear
Ref AZP -100254
Have emailed company three times no reply

Do not use or trust this company to look after your car

Easy to find and also very good drop off and pick up fron airport. The only thing was the car did look as it had been parked in the middle of field

The car didn't come within promised time - 15-20 minutes from baggage collect, normally you state 10-15minutes. We chased up twice and apparently there had been a mistake with the registration being nearly identical ??? to another car and wrong car was brought to terminal. Apologies but it took 50 minutes waiting in the cold at 2am to finally get car. Not this company's normal service as use all the time. Hopefully a one-off hiccup.

We rang when 20 mins away driver was there to meet us very simple and speedy process and very easy access to terminal same process on return

Reliability and good communication.

The company were in touch with me both for drop off and delivery. The gentleman who delivered my car back went out of his way to be helpful, even stopping cars to allow me out in the mayhem that was T2 carpark when I arrived yesterday.

The whole process went smoothly. Dropped off at airport, crossed over to the terminal.
On Return, telephoned the number as requested, car was already at the airport waiting for us.
Checked car over, all good as when dropped off. Loaded luggage and set off home.

Perfect Service
Thank you

Super polite, on time and very simple to deal with. Highly recommend 👍