ABC Maintenance London Ltd. Reviews 140

From contacting the company to having my oven fixed the service was absolutely excellent. All prices and delivery estimates for the part were clearly explained by Antony and any queries via email were answered immediately. All staff were so professional and polite. The engineer, Yurov, was exceptionally efficient and polite and it was a pleasure dealing with all staff. The company ensured they could accommodate my times and were also great value for money. I highly recommend this company and should I need any repairs again this is definitely where I will go. Thank you!

The initial phonecall to request assistance with my washing machine was dealt with promptly by Elin Stoyanov. He arranged for the engineer to make a same day visit.
The engineer Yavor Petrov is highly recommendable.

Although my machine cannot be repaired he was efficient and knowledgable and gave me confidence that a suitable alternative can be found.

I informed the company about a free parking space available just one minute from my location and provided the exact street name. Despite this, the engineer arrived an hour late and attempted to charge me for parking in addition to the service fee. I declined, as I had already arranged a free parking option and felt it was unfair to be charged due to internal miscommunication within their team.

Now, after I’ve already paid for the service on-site via their card machine, I’m receiving an additional invoice for the parking fee - which I do not believe I should be responsible for. The service isn't done but I will be seeking another company to complete the task since I find this company untrustworthy.

Absolutely terrible service. Stay away from ABC Maintenance.
I contacted them on Friday for an urgent fridge repair. They sent someone who did absolutely nothing—he couldn’t identify the problem, didn’t fix the fridge, and even started giving me and my mother instructions to clean the shelves for him. He spent time writing things on his phone and refused to explain what was wrong. He only said, “You’ll get the report today or tomorrow.”

Well, neither Saturday nor Sunday did I receive anything. I followed up on Monday—they promised to send the report. Nothing came. I called again on Tuesday, they claimed they had sent it and blamed it on a wrong email address. Still nothing. I followed up again on Wednesday, and this time I asked for a full refund (£54) since the issue wasn’t resolved and no report was provided. They said they'd talk to the manager and get back to me—never happened. When I followed up again, they told me they “need to investigate.”

I called again today (Friday) and was told the manager “isn’t working today.” Excuse after excuse. Lie after lie. This is not just bad service—it’s a scam. I paid £54 for absolutely nothing in return.

Avoid this company at all costs.

Binu visited our home to rectify the issue. Got a good idea of the problem and discussed the options to resolve the issue. Greatly recommend this person for any repairs.

Thanks Binu

Excellent service - punctual, friendly and efficient. Couldn't ask for more!

Excellent work by Adrian !

Good company. They had to rearrange the appointment last minute but their communication was good. The final visit was as organised. The engineer was knowledgeable and got our dishwasher working again quickly (loose water solenoid). He also stayed to witness a full cycle working ok. Would recommend.

Please chose zohaib to repair fantastic engineer

Prompt and had availability right away. Engineer was helpful and friendly.

Zohaib fixed the machine.

Zohaib did an excellent job removing an old oven and fitting new one. On time, friendly and efficient. The guys in the ABC office were also really helpful and organised. Definitely use again.

I called ABC maintenance and had an engineer visit the same day! Really efficient and great service. Dimitar fixed the issue quickly and now our washing machine is up and running again. Will use again!

We recently started using ABC Maintenance for our appliance repairs and so far each job they have attended, they have consistently updated us along the way. Very informative, photos of everything and good rates as well. Highly recommended.

Dimitar diagnosed and fixed the problem with my washing machine very quickly. He was very polite, and also helpful. The company was extremely pleasant to deal with on the phone and very quick to send someone to my home.
All in all an excellent service.

Very happy - quick and professional

I needed an oven repaired.

I had trouble with other providers, but ABC Maintenance was quick, professional and helpful. The booking team (Kristina) was great and booked me in for the next day. The engineer came within the allotted time, was helpful and polite and worked quickly and efficiently. The oven was working within 20 mins of the engineer arriving.

I am delighted with the service. Thank you!

Dimi did an excellent job fixing our broken washing machine. He discovered a cable had become disconnected and reattached it which saved us from any costly replacements!

I had a great experience using ABC Maintenance. An appointment was offered the same day and the engineer called to give me an exact arrival time. He quickly identified the issue and fixed it with no fuss or time wasting. I'm really impressed and would definitely book their services again. Thank you!

The person who booked my order was really friendly and efficient. Dima, the engineer who came to fix my fridge freezer, was also friendly, polite and tidy. He explained the problem to me clearly and gave me his recommendations.

Collective work, team cohesion and personal responsibility of employees, this raises our level of work in every respect!