Aberdeen Blinds Company Ltd  Reviews 

Great service from start to finish would recommend to family and friends

I booked an online appointment with Aberdeen Blind Company for 6 October, between 09:00 and 12:00. nobody showed up and I received no call, no message, and no apology or explanation.
This is very unprofessional. If an appointment cannot be met, the company should at least contact the customer to reschedule — not leave them waiting as though the booking means nothing, or not take bookings online if they cannot honour them.
I’m now left wondering whether this is a reliable company at all, and I would caution others before trusting them with a scheduled visit. I contacted them and notified them that they had failed to turn up but there was no reply and had to leave a message.

The company finally telephoned this afternoon (6th) after completely failing to attend the agreed appointment. They claimed they had tried to contact us on Friday to re-schedule. This is simply not true. We were at home all day Friday, the phone was on, and no call, voicemail, text, or email was received.
Trying to cover a no-show by saying they “tried to contact us” when they clearly did not only makes the situation worse. It shows a lack of honesty as well as poor organisation. Customers deserve straightforward communication and reliability — both were missing here

We contacted Grampian Blinds who did telephone to confirm appointment, far superior customer service.

Ordered some blinds for my living room very happy with the end result the sales team very friendly and helpful the fitter very professional so happy with end result I ordered more blinds for the rest of the house

We were delighted with our blinds and service provided. This is the third time we have used Aberdeen Blind Company and we have always been very pleased with the service received and the product.

Can't praise this company enough. From measurement to completion, the service was excellent! We're really pleased with our vertical & roller blinds. The fitters were a couple of really nice lads.

Absolutely appalling customer service. Poor attitude and lack of care. I have so far managed to convince two people not to use this company. They don't care once they have your money. The order took weeks longer than expected. I ordered three sets of 'Perfect Fit' blinds - I was told that they were easy to remove, so I could actually clean the whole of the inside of my windows. The Polish guy who fitted them tried to demonstrate taking them out, and he struggled, saying, 'It's maybe not that easy after all...!!!". I ordered a roller blind for my bedroom. I WASN'T told that it would have to be fitted to a totally different part of the window, therefore my original one would have left 3 gaping holes in my wall, and forced me to decorate. I asked for a refund on the roller blind; was told by (Alison) that the manager might consider offering me a 50% refund. She come back and said I would be getting zero....then she ridiculously said, "Well maybe you can sell it to one of your neighbours", and laughed! I was outraged at the time, and I still am several months later. This review is late due to illness, but I feel so strongly about this lack of care and customer service that I felt compelled to write this factual review. Do not use these people!!!

Excellent service from measuring up to fitting.

Delighted with my new blinds . The company’s customer care is first .

Brilliant service from measuring to installation. Really happy with my new blinds. Reasonably priced as well. I highly recommend Aberdeen Blinds Company.

Everything went as planned from arrival to completion, I'm so delighted with all blind fitted & the advice given on my roman blind. Such a nice family run business.

Excellent communication and customer service. Helpful with choosing the right products and fast fitting too. Have used before and will again. Great quality of curtains and blinds.

Excellent and efficient service. From measuring and choosing to getting fitted all within one month. Excellent choice of fabrics and colours

Absolutely no fuss, very friendly staff and great service. Blinds were exactly what I wanted.

Delighted with our new bathroom blind. Great experience from the guys who came to measure to the guy who installed. Very efficient service. We’ll definitely use them again.

Good service and good product, fitted really quickly.

Excellent service, can’t fault

Was very impressed with quality and price.

Good all round service , would recommend them !!!Blinds are perfect and were fitted with ease , exactly what I requested !!