My experience was made great.. As I had a small issue, was able to highlight. Was dealt with efficienctly, effectively that suited myself and AA..They offered solution quickly..As that... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great artificial plant. Looks very realistic. Prompt delivery. Not the cheapest, but better quality than most faux plants I’ve seen. Communication good too.
Love Love Love AA's products, they bring me genuine joy - there are some fabulous styles, shades, textures, quirks... There were some quality issues with a couple of products on my last order b... Toon meer
Bedrijf heeft geantwoord
Ordered a large mirror. Was communicated with quickly that it would be a couple of weeks before delivery. It duly arrived very well packaged and in perfect condition. Very happy with it.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Abigail Ahern
Geschreven door het bedrijf
![](https://cdn.trustpilot.net/consumersite-businessunitimages/5e665aefe39217000160f3a7/profile-description/Abi-Home-2021-1_695d4d41-1292-422f-bab2-9f25dcca8e7a_x300.jpg?v=1648628298")
Shop modern home décor, faux flowers and intoxicating paint colours from Abigail Ahern. Discover
Faux Botanicals
Trace the arc of the seasons with our iconic range of realistic faux flowers and plants, deeply influenced by the beautiful British landscape.
Shop Botanicals Home Accessories
Invite a stylish finish to your home interiors with our unique home accessories collection, full of enchanting home ornaments for every room in the house.
Shop Accessories Lighting
From decadent chandeliers and eye-catching pendants to beautifully designed table and floor lamps, shop the Abigail Ahern collection now and illuminate your home with a beautifully soft, decorative glow that cocoons you in calm.
Shop Lighting Furniture
Comfort starts with the right piece, from a super stylish chair and footstool you can relax into at the end of a long day, to a versatile side table with plenty of character that you can place practically anywhere. Create a home you will never want to leave.
Shop Furniture Intoxicating Paint Colours
Inspired by nature, our range of wall paint colours are designed to animate your home with their earthy and wild tones; the perfect backdrop to the story of life.
Shop PaintFollow Abigail Ahern
Join our interiors-obsessed community and tune in for room styling advice, alongside insider tips and tricks from Abi herself. We love seeing how you've styled your AA pieces, follow us @abigailahern and don’t forget to tag us with #MyAAStyle
About Abigail Ahern
Geschreven door het bedrijf
- Homeware that captivates the senses
- Launched in 2003, and voted one of the coolest places to shop in the UK, we offer a beautiful edit of home goods from accessories, botanicals, and soft furnishings, to game-changing lighting and furniture. New arrivals land each week, and we place equal importance on harmonious proportions, exceptional materiality and matchless craftsmanship. Here at Abigail Ahern we celebrate the art of living, inspiring home-lovers and decor aficionados to decorate differently with unexpected homeware that captivates the senses. Whether you join us online, or at our pioneering retail destination in Islington, London, we work hard to create an unforgettable shopping experience.
Contactgegevens
Essex Road 12-14, N1 8LN, London, Verenigd Koninkrijk
- customerservices@abigailahern.com
- abigailahern.com
4,6
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great artificial plant
Great artificial plant. Looks very realistic. Prompt delivery. Not the cheapest, but better quality than most faux plants I’ve seen. Communication good too.
24 juni 2026
Always prompt amazing service and top…
Always prompt amazing service and top quality merchandise, exceptional customer service.
24 juni 2026
Great light
Great light, a deep warm orange. I did hestate that being orange it would be too bright, but the colour is perfect. Just waiting for another lamp to be back in stock and I'll be back for that one too. fast and efficient service. Thank you
23 juni 2026
Antwoord van Abigail Ahern
Thank you for your wonderful review! We're so pleased to hear the warm orange glow was just what you were hoping for. We really appreciate your kind words about our service and look forward to welcoming you back when your next lamp is back in stock!
AA Team x
Antwoord van Abigail Ahern
Thank you for your feedback. We're sorry to hear that some of the flower heads had broken off the stems when they arrived. Please send us a private message with your order details and photos if possible, and we'll be happy to look into this for you.
AA Team x
Disappointing Service
Placed my first order 12th June. Money taken from my account within a day or 2. Received an email 15th June saying order was on its way. So far everything appeared efficient.
However, as of 27th June my order hasn’t arrived. I contacted customer services 3 times for an update on my order. The first email, they replied to say they were checking their warehouse. Further 2 emails haven’t been replied to so I don’t know the status of my order.
27 juni 2026
Antwoord van Abigail Ahern
Thank you for taking the time to share your feedback. We're very sorry to hear about the delay with your order and the lack of communication following your enquiries. This isn't the level of service we aim to provide. Please accept our sincere apologies, and if you haven't already, send us a private message with your order details so we can investigate this as a priority.
AA Team x
My experience was made great..
My experience was made great..
As I had a small issue, was able to highlight.
Was dealt with efficienctly, effectively that suited myself and AA..They offered solution quickly..As that is a perfect communication process.
Highly recommend AA for reasons below
Great online tool
Exceptional customer service experience
Always products that add a quality and value to your living spaces. Whether it be luxury, mid range or pieces that are affordable but elevate an area into more style.
Always will continue to browse and buy x
20 juni 2026
Antwoord van Abigail Ahern
Thank you so much for your wonderful review! We're delighted to hear you had a great experience and that our team was able to resolve your issue quickly and efficiently. Your kind words about our customer service and products mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back again soon.
AA Team x
My lamp came damaged.
1 juni 2026
Antwoord van Abigail Ahern
Thank you for your feedback. We're so sorry to hear that your lamp arrived damaged. This is not the standard we aim to provide, and we understand how disappointing this must be.
Please get in touch with our Customer Services team if you need any assistance. They'll be happy to help resolve this for you as quickly as possible.
AA Team xx
Antwoord van Abigail Ahern
Thank you for your lovely review! We're so pleased to hear you were happy with the realistic flowers, our quick delivery, and that you found a great sale bargain. We really appreciate your support and hope to see you again soon!
AA Team xx
Lovely people, but ghastly product
Lovely people.
But the product was badly manufactured and somewhat dangerous because they are so brittle
Smell was ghastly too.
1 juni 2026
Antwoord van Abigail Ahern
Thank you for taking the time to leave your feedback. We're very sorry to hear that you were disappointed with the product and that you found it to be brittle and unpleasant in smell. This is certainly not the experience we want for our customers.
If you need any assistance, please don't hesitate to get in touch with our Customer Services team, who will be happy to help and look into this further for you.
AA Team xx
Antwoord van Abigail Ahern
Thank you for your kind review. We really appreciate your support and hope to see you again soon.
AA Team xx
Ordered a large mirror
Ordered a large mirror. Was communicated with quickly that it would be a couple of weeks before delivery. It duly arrived very well packaged and in perfect condition. Very happy with it.
18 juni 2026
Antwoord van Abigail Ahern
Thank you for your lovely feedback. We appreciate your patience with the delivery timeframe and are pleased our communication kept you informed throughout.
AA Team xx
Antwoord van Abigail Ahern
Thank you for your review! We appreciate your feedback.
AA Team xx
Plant pot
I received my plant pot quickly and the quality is really lovely. I will order from Abigail Ahern again for sure.
17 juni 2026
Antwoord van Abigail Ahern
Thank you for your lovely review! We're delighted to hear your plant pot arrived quickly and that you're pleased with the quality. We look forward to welcoming you back again soon.
AA Team xx
prompt delivery and a quality product
16 juni 2026
Antwoord van Abigail Ahern
Thank you for your review! We appreciate your feedback.
AA Team xx
Items are beautifully made and as…
Items are beautifully made and as described.
Arrived in perfect condition and quick delivery.
I have ordered several items from AA and have never been dissatisfied.
16 juni 2026
Antwoord van Abigail Ahern
Thank you for your continued support and wonderful feedback! We're delighted to hear your items arrived quickly, in perfect condition, and lived up to expectations. It means so much to know you've been happy with every order.
AA Team xx
Maud cushions are a great neutral…
Maud cushions are a great neutral colour and good quality. The glass bowl is beautiful and well made
15 juni 2026
Antwoord van Abigail Ahern
Thank you for your lovely review! We're so pleased to hear that you love the Maud cushions and their versatile neutral colour. It's also wonderful to know that you're happy with the quality of both the cushions and the glass bowl. We really appreciate your feedback and hope you continue to enjoy them in your home for years to come
AA Team x
Great Company
First time using this company and I would highly recommend. The customer service team were really helpful and efficient & of course I really like the items I brought . I will definitely use them again .
26 mei 2026
Antwoord van Abigail Ahern
Thank you so much for your wonderful review! We're delighted to hear that your first experience with us was such a positive one. Our customer service team will be pleased to know their help and efficiency made a difference, and we're thrilled that you love your items.
We really appreciate your recommendation and look forward to welcoming you back again soon. Thank you for choosing us!
AA Team x
Great product but inaccurate website description
The chair is really nice, but it seems a bit strange that it wasn't mentioned anywhere in the website description that it's mounted on a metal spinning base. It seems like a pretty key piece of information not to include. Still, we like it and will keep it, despite the surprise!
12 juni 2026
Antwoord van Abigail Ahern
Thank you for your thoughtful review! We're so glad to hear that you're enjoying the chair and that it's found a place in your home.
We also appreciate you pointing out the missing detail about the metal spinning base. You're absolutely right that this is an important feature, and we understand how it could come as a surprise when it isn't clearly mentioned in the product description. We've shared your feedback with our team as we work to improve the information we provide online.
Thank you again for your understanding and for choosing to keep the chair despite the unexpected detail. We truly value your feedback and your support!
AA Team x
Good quality products true to the…
Good quality products true to the description and efficient delivery.
12 juni 2026
Antwoord van Abigail Ahern
Thank you for your kind review! We're delighted to hear that you found the product to be high quality and true to its description. It's also great to know that your order arrived efficiently.
We truly appreciate your support and are grateful you took the time to share your experience. We hope you enjoy your purchase for years to come, and we look forward to serving you again in the future!
AA Team x
Super good! Great communication and delivery and…
Great communication and delivery and item even better than I was expecting. Highly recommend!
8 juni 2026
Antwoord van Abigail Ahern
Thank you so much for your kind review. We’re delighted to hear that you were happy with the communication and delivery, and even more pleased that the item exceeded your expectations. It was a pleasure serving you, and we truly appreciate your recommendation. Thank you for your support, and we look forward to assisting you again in the future.
AA Team x
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