about:blank Reviews 275

I love the everyday pleated trousers from them, so I ordered 3 pairs. However, one of the pairs were very defective. I contacted support immediately and they said they would ship me a new replacement pair. After multiple follow ups, they kept saying they will send it, but never did. After more follow ups, they stopped answering. I like the items, but horrible customer service. I basically am out of $180.

I bought a denim jacket and unfortunately a stud button came off after only a day. I contacted customer services and dealt with Sara. She was brilliant. I arranged for a return and received a new jacket before I had even repacked the original. Thank you for making the experience painless.

I had an issue with an item I purchased and contacted customer services. The response and resolution was quick.
It’s a pleasure to deal with a company that provides good quality items and a helpful after service. Thanks to Sara for her help.

My original order got lost in transit and about:blank support immediately sent out another order with what appeared to be expedited shipping (which was a huge plus). I got this hat in time for a trip. I’ll definitely be a repeat customer! Thank you!

Customer service was really helpful with an issue. Especially a person named Sara who was swift and friendly with sorting out the issue at hand.

Great customer service! My package got lost in transit by carrier, contacted customer service and they took care of it and replace my order right away! Bought a beautiful cap and loving it! Highly recommend about blank.

Amazing quality and super cool fit. I ordered a shirt in a sale and they had sold out so I was sent a full price shirt of my choosing.

They responded and resolved my request immediately. 10/10

Amazing latest drop. the designs are seriously on point. Really hoping they restock the puffers soon!

Big thanks to Sara and the CS team for resolving my issue quickly and even upgrading my shipping for free. Also great to see they’ve switched to Royal Mail, it’s made ordering much more reassuring. Fantastic service all around

Genuinely impressive customer support. Sara and the team sent me a replacement hoodie after I ran into an issue, and they truly went above and beyond to ensure everything was resolved smoothly. They even arranged express delivery. Rare to see this level of service these days. Highly appreciated.

Great quality clothing as well!

Fantastic customer service, with prompt response, professionalism and great understanding. I had a inquiry regarding an exchange and I’m very satisfied with the help Sara provided :)

I want to highlight the outstanding customer support I received from Sara. Her service was on a level that should genuinely be used as an industry benchmark for high quality. She showed real empathy and understanding toward my situation when Evri kept mishandling my parcel, and she approached everything with patience and care.

Sara solved the issue in a timely manner and kept up a standard of communication and support that was consistently superb from start to finish. It is rare to come across someone who combines professionalism, kindness, and efficiency so well. She turned a frustrating experience into something I felt fully supported through, and I cannot praise her highly enough.

Sara is a credit to the company and deserves full recognition for the exceptional service she delivered.

Extremely helpful customer service.

Great customer service going above and beyond!

Bought a tshirt in the sale and received an email to say they were unable to send as the item had been oversold. Instead of just refunding the sale price, they have given me a voucher for the non sale price to purchase another item as an alternative

The customer service was amazing. Sara was very helpful and my order was delivered quicker than expected. Would definitely recommend the brand!

Lovely clothing. Both the T shirt and the Hoodie I've purchased are really good quality and fit nicely. My experience of the customer support was excellent. I had a slight issue when ordering, but that was quickly resolved by Sara. Would definitely order again. Looking forward to seeing future releases!

Excellent customer service, responded quickly and dealt with the issue I had whereby the trouser pockets had a fault. A new pair were sent out promptly and I was kept updated throughout.

I had some slight issues with the order (nothing wrong with the product), and had to contact the business to have this dealt with. I spoke to Sara who was brilliant, she sorted out the problem and provided me with constant updates throughout. Really great level of service and I now have the product and couldn’t be happier!

The brand has come a long way and improved on all areas. I've been a frequent customer for a long time, and even more so lately, as I find things like CS are now up to the same standards as the clothes themselves.