Accommodation.co.uk Reviews 

874
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Veverly and Sean exceeded expectation by maintaining contact with me throughout the entire process and keeping me informed at all times. A very rare occurrence I’m finding lately which is greatly appr... Toon meer

Beoordeeld met 5 van de 5 sterren

I was on a short‑term 3‑month tenancy with Accommodation.co.uk, and throughout that time I’m genuinely impressed with the support Aaron Short and Veverly provided. From the very first interaction, b... Toon meer

Beoordeeld met 4 van de 5 sterren

I have received excellent service from accommodation.co uk throughout my stay. In particularly their agent Kully Bains. She is very proficent at her job, always making time to deal with any issues t... Toon meer

Beoordeeld met 5 van de 5 sterren

I am really happy with everything! Reliable, viewings digitally saving time and money which is why they can have such competitive pricing! Even when my tennant raised issues at the start (June), they... Toon meer

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. ook in
  3. Eigendomsbeheerder
  4. Huurwoningen
  5. Makelaardij
  6. Makelaars
  7. Taxateur onroerend goed

Geschreven door het bedrijf

Next-generation letting agency that combines the best Local Lettings Agents with industry-leading technology. We’re on a mission to change the rental experience for the better. Through supporting our local agents on the ground, giving landlords their valuable time back, and being there for our tenants when they have an issue. At every stage, we’re putting people first. Web only? That’s just not us. So much more than just a ‘.co.uk’ company, we’re able to deliver a personal service across the UK but with the added advantage of also having great technology behind us.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

874 reviews

5 sterren
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Heeft 38% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(874)

125 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Arranged a house viewing

Arranged a house viewing , had a text and email to confirm.. waited at the property for 40 mins , no one turned up.
Rang and emailed the office multiple times. They could be bothered to get back to me .. then I got a email 20 mins after I left saying thank you for attending your viewing . Absolute joke

5 november 2025
Review zonder uitnodiging
Logo Accommodation.co.uk

Antwoord van Accommodation.co.uk

Hi Lee,
Thank you for your feedback, and I’m really sorry for the inconvenience and frustration this caused.
I’ve looked into what happened, and the appointment time was updated in our system and you would have recieved this information via email in advance of the appointment.
We’ve now made improvements to the way our system sends updates to ensure this doesn’t happen again.
Once again, I’m very sorry for the experience you had with us.

Beoordeeld met 5 van de 5 sterren

best accommodation agency

So pleased with Accommodation.co.uk! Aaron helped us sort our tenancy, was prompt, polite and respectful. Definitely recommend using them, went above and beyond for us! Thank you very much Aaron.

3 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

After choosing a time slot they had…

After choosing a time slot they had provided for viewing , no confirmation email from their side even after the viewing date. I have mailed them back regarding this, no reply. Today morning they have called me back and when I was telling them all this..they literally hang up the call, which I think is not professional at all.

3 november 2025
Review zonder uitnodiging
Logo Accommodation.co.uk

Antwoord van Accommodation.co.uk

Hi Akhil,
Thank you for your feedback. We’re very sorry for the inconvenience, there was unfortunately a human error on our end which caused the issue with your viewing. This has now been fully resolved, and we’ve put steps in place to ensure this does not happen again.
If you’re still interested in the property, we would be more than happy to rearrange the viewing.
Once again, we apologise for the inconvenience and thank you for your understanding.
Kind regards,
Aaron

Beoordeeld met 5 van de 5 sterren

Chelsea

Chelsea, who is managing the property, is always approachable and eager to help. I can certainly recommend

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

They need close supervision

I have 2 fully managed lets, but even so this company has to be closely supervised at all times. I've been hugely overcharged for repairs, and they tried to increase the percentage charge after I'd contracted with them only a few months earlier.
In September, one of my properties became available for re-let. I was assured the house would be marketed, and I waited for developments as it's an attractive family home in a nice area with a fair rent. Nothing happened, and the agent contacted me saying there'd been no interest and would I like to reduce the price? I checked all the main marketing websites, and guess what? It hadn't been advertised at all. I pointed this out and the agent corrected it. There were several offers made within just hours. Wouldn't you have thought the agent would think it odd and chase it up herself? The new tenants moved in, and new letting fees were correctly deducted by this firm. But when I checked the invoice, I found I'd also been charged for the cleaning fees which we'd agreed would come out of the previous tenants' deposit!
I've awarded an extra star for the speed and efficiency with which the cleaners were sent in over a weekend, after the delay caused by the marketing debacle.
I'm not saying a flat 'don't use this agency', but you must be prepared to keep a close eye on them.

13 oktober 2025
Review zonder uitnodiging
Logo Accommodation.co.uk

Antwoord van Accommodation.co.uk

Hi Mary,
Thank you for taking the time to share your feedback.
As discussed, I’m glad we’ve now had the opportunity to speak directly and resolve the issues you experienced. Your comments have been extremely helpful, and we genuinely appreciate you bringing these matters to our attention so we can continue improving our service.
Scott

Beoordeeld met 5 van de 5 sterren

I’ve had such a great experience with…

I’ve had such a great experience with my housing manager, Chelsea. She’s always friendly, professional, and quick to respond whenever I have a question or need help. Chelsea goes above and beyond to make sure everything runs smoothly - from maintenance requests to general communication, she’s always on top of it. It’s so refreshing to have someone who genuinely cares about the residents and takes pride in her work.

Thank you Chelsea for making the whole experience so much easier and stress free 👍

5 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dan Butcher Rocks!

Dan Butcher was incredibly efficient and very professional in finding a tenant for our property. He was easy to work with and did everything he said he would, while being flexible enough to allow us to play our part in choosing our tenant.
We would definitely use Accommodation.co.uk again, and especially Dan.

6 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helen

Helen, in particular, has been fabulous from the time of viewing to handing me the keys. They're understanding, handy and patient with the way they do business. I strongly recommend them.

29 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helen was amazing from start to finish

Helen was amazing from start to finish. Professional,efficient and 100%committed to the job in hand
she guided me through the letting process and the tenant and I both found her easy to contact and deal with. I highly recommend .

29 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A pleasure working with Accommodation…

I have been working with Accommodation for a few years now providing them with property Inventory services and it's a pleasure dealing with Scott, Maz and Sean, who are are a friendly responsive team.

28 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I rented a property in Birmingham for 3…

I rented a property in Birmingham for 3 years.

Chelsea, my property manager, was consistently proactive and responsive. Whenever issues arose, she was prompt to help and kept me informed. Any resolutions were carried out smoothly.

Sammy, my lettings agent, was friendly and approachable. She made inspections and routine checks straightforward and stress-free.

Overall, both provided a fantastic experience, would recommended.

17 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Had a viewing booked for 13:00 at a…

Had a viewing booked for 13:00 at a property. Traveled 2 hours to get there to view it and no estate agent was there to show us round. Waiting around 15 minutes before calling the office only to find out the property had already been taken and let to someone else. Had no cancellation email or text letting us know not to waste our time or fuel getting there. Very frustrating and to top it off no apology given.

13 augustus 2025
Review zonder uitnodiging
Logo Accommodation.co.uk

Antwoord van Accommodation.co.uk

Hi Elliott,

Thank you for taking the time to share your feedback.
I’m very sorry to hear about your experience and completely understand how frustrating it must have been to travel such a long distance for the viewing.
I’ve checked our records, and I can confirm that an email was sent prior to the appointment to advise that the viewing had been cancelled.
Please accept our sincere apologies for the inconvenience this caused.
Thank you again for your understanding and for bringing this to our attention.

Scott

Beoordeeld met 5 van de 5 sterren

Exceptional service from Aaron

Aaron was absolutely fantastic to deal with — super efficient, responsive, and professional from start to finish. Every query was answered quickly, and nothing was too much trouble. He made the whole process smooth and stress-free, and it was clear he genuinely cared about providing the best experience possible. Highly recommended!

11 augustus 2025
Review zonder uitnodiging

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