Sonyentertainmentnetwork Reviews 

Greediest company i've ever seen.

you get banned from sony playstation if you put up a fight when they double charge you. you cannot go thru your credit card to fight it. if you do, its an instant ban. i am not making this up. My 50 year old husband got banned because he was charged twice on his credit card for one purchase, refused to let them get away with it. He called his Credit card company.
Not everyone who plays games are kids. Stop taking advantage of kids, AND adults.

they dont care about people . only money. makes me sick to my stomach

They really don't care if youre having an issue with their products or services. Your complaint will be met with a generic email that doesn't even apply to your issue.

We've been with Sony for the past 3 years on a PS4, when we haven't had that many problems just till recently. A few weeks ago we called Sony entertainment because my brothers account was stolen by someone with a PS4 account. While this was happening, I called Sony three times and they hung up on me, I tried to get my mom to call them on her cell phone, then we were getting somewhere, while explaining what happened to my brothers account, they told us we will send you an email to reset the password and email address, after 24 hours we still 100% never got the email, we tried this twice.
A day later my dad called them and explained the problem again, they basically said, "we don't trust you, we want our customer's to be safe and secure." If you want to ask me, that's some terrible support. Later that day we called again, explaining the situation and what was happening, another guy says he's sorry and there's nothing we can do about it. We also sent an email to the President of Sont Entertainment in California about what happened, we took screen shots of every single purchase on gift cards, and digital games, (because we bought gift cards on Amazon and kept the receipt from game purshases, it was easier to gather the info) with all that put together, the total was about $500. To this day, from sometime in April, to May 10th. We have not heard back from Sony Entertainment. With our experience with Sony, I will never buy a product within Sony Entertainment. Poor support and liars, because of there bad security, we lost about $500, not including the system and everything that came with it.

You have to change password all the time, and the email to do this is very slow, which means it takes forever to change

haha that moment when you have to wait 6 months to activate your account after it being stolen

I'm sure it's a scam, because:
- I suddenly get emails about that I should reset mu account. These email are sent repeatedly. These kinds of email are never sent repeatedly!
- In the mail is a link to reset my password (which I haven't clicked, and you should also not do that !). These kinds of email are only sent of you yourself requested a password reset. Or maybe if the website has been hacked and they had to reset a lot of the user's their password, but in that case it will be clearly stated in the mail.
- I cannot find info about the website. Except for a post on reddit, also telling it's a scam.

A tried to purchase apps through Sony's site for my ILCE 6000, but it seems to be impossible because of the silly, middle-age system.
Cannot use a valid PayPal account which is used almost every day on other sites, it says it is not valid.
Cannot use my card because of "internal error" message.
Cannot use my 2nd card because of "invalid credit card information" message even the card data is perfect.
Cannot write for customer service, because the form asks for a PSN Online name which I didn't have earlier because I do not have any consoles, but OK, I created this ID. Then the form says "invalid PSN ID".

I think they don't want to sell anything. The most annoying things are the error messages which are lack of any information and professionalism.

I feel they are digging themselves deeper and deeper.