Acorn Stairlifts New Zealand Reviews 

A difficult decision due to our personal circumstances made comfortable and easy without any pressure to buy. Great advice about options and suggested modifications to make stairlift design as simple as possible. Speedy response and installation when we eventually made our decision.

Very helpful lovely people, The job was done with great efficiency.

prompt, efficient and nice job

Absolutely cannot fault the staff and product at this business! From the start it was outstanding. The owner, the woman we dealt with on the phone and the installer, were all so helpful and very kind. They gave us great advice and listened to what we needed (under our slightly stressful circumstances). The chair is perfect. Would absolutely recommend!

Fantastic service, very friendly and helpful. Go out of their way to make sure the installation goes smoothly. Highly recommend.

From the get go the team at Acorn have been excellent. E very communication has been pleasant and helpful. Everyone turned up on time, did their work with no fuss and we have a stair lift installed and operational in very short time
I highly recommend Acorn
(I'm still waiting to hear back from the competition who have never returned my call!)

Amazing friendly professional service. The company went out of its way to install my lift quickly . They were a pleasure to do business with and the chairlift has made my lift a whole lot easier.

Friendly efficient service right from the start. Answered all our questions and installation was smart and swift, no mess at all.

Great communications with Acorn. Quick and effective for the installation of the stairlift. Overall, a great experience. I am happy with the stairlift too!

Great service. Fast installation.
Great communication. Nice follow up calls.
As a sufferer of COPD the chair has enabled me to continue living in our home.
Have also installed a chair in a holiday home so I can now go and enjoy it.
Highly recommend 😊

RIGHT FROM THE BEGINNING THE STAFF WERE VERY HELPFUL & GUIDED US THROUGH LOOKING AT THE PRODUCT & EXPLAINED ALL THE STEPS THROUGH TO PURCHASE & INSTALLATION EXPERTLY.WE HAVE BEEN EXTREMELY HAPPY WITH THEIR SERVICE THROUGHT

From job quote to installation was a very easy process.

We needed a stairlift installed urgently due to my wife’s rapid deterioration in her ability to use the stairs to the bedroom.
Two companies were approached for advice, site visit and quotation. Acorn Lifts were willing to very quickly visit our house, discuss our requirements and provide a quote . The stairlift was installed 7 days later.
We are very impressed with the design, quality of product, professional installation and service.

From the prompt response and Site visit from John 'the Surveyor', who arrived on a set time/day and did the onsite survey of what was needed and how the installation would be executed. He was very thorough in explaining the whole process from start to finish and options to consider. Another John 'the Technician' arrived on agreed day/time. Very efficient, knowledgeable and a tidy clean installation. He didn't leave until we were given full demonstration and oversaw us riding the chair-lift. Immpecable workmanship and both polite and respectful. I would not hesitate in recommending this Company.

Really professional service from quotation to installation and then follow up check.

We received outstanding service from the Acorn team. We needed the stairlift urgently and we received an assessment within 24 hours of first contact and the system was installed and fully functional within a week of that. It is simply not possible to provide better customer service than what we received. The stairlift is working perfectly and has made an enormous difference to the well-being of my aging parents. Thank you .

I sent an email to Acorn on the first week of January enquiring about stairlifts for my Dad, 11 days later it was fitted. I was pleasantly surprised by the way they explained the fitting and operation to both me and my 86 year old Dad. A big thank you to Joclyn and Paul for making this process an easy one for me and my elderly parents. Than you to the installer for doing a great job and going the extra mile for us hiding the wiring under the stairs, and getting Dad used to using it in my absence.

We highly recommend the team at Acorn. They were professional and knowledgeable. Their service was excellent and the friendly staff were just a phone call away. The stairlift has been a very practical solution in our home enabling me to go upstairs in comfort and their monitoring system provides a sense of security. Amazing! Thank you.

Great customer service before during and after the experience
Brett the installer was excellent and just worked right through for 5 hours
Officer Manager kept us updated also