I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Not only this is the best pharmacy in terms of products, but also it has the best customer care service/ experience I’ve ever had. Every time I go to collect my other in London I am received by... Toon meer
Such a great pharmacy- customer service is 10/10 Great delivery service too, and if there are any issues, it’s dealt with quickly and efficiently. They’re always expanding their offering and there a... Toon meer
Bedrijf heeft geantwoord
I had some difficulties opening an account as my professional name is different from registration . I met kindness and helpful people the other side of the telephone line - my queries were followed up... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Contactgegevens
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Verenigd Koninkrijk
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,9
Uitstekend
715 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
1st experience with acre
1st experience with acre , i was given guidance over the phone to pair up with prescriber and had a call back . My order was straight forward and quick placing snd recieving order .
2 september 2026
Antwoord van ACRE Pharmacy
We’re so happy to hear this — thank you for your kind review! Our team puts a lot of care into looking after our customers, so it’s lovely to know that this made a difference to your experience.
Always a 5 star experience
Always a 5 star experience. The best pharmacy I’ve worked with in 16 years. Easy to order, next day reliable delivery- any delays they message you. Always have stock. The customer service team are friendly, knowledgeable and helpful.
4 september 2026
Review zonder uitnodiging
Antwoord van ACRE Pharmacy
Thank you so much for your fantastic review and for trusting us for the past 16 years! It truly means a lot to know that you’ve consistently had a 5-star experience with us.
We’re delighted to hear that you value our reliable delivery, communication, stock availability and, especially, our customer service team. We really appreciate your continued support and look forward to providing you with the same great service for many more years to come!
Good registration process and fast delivery
22 augustus 2026
Antwoord van ACRE Pharmacy
Thank you for your lovely feedback! We’re pleased to hear you found the registration process straightforward and were happy with the speed of your delivery. We really appreciate your support and look forward to serving you again!
Antwoord van ACRE Pharmacy
Thanks so much for your kind words! It’s always great to hear when a customer has had such a positive experience. We’re very proud of our team and will make sure they get to see your lovely feedback.
Brilliant service and fast delivery
26 mei 2026
Antwoord van ACRE Pharmacy
Thank you so much for your lovely review! We’re delighted to hear you were happy with our service and that your order arrived quickly. We really appreciate your support and look forward to serving you again!
Antwoord van ACRE Pharmacy
Thank you so much for your kind feedback! We’re delighted to hear you had an excellent experience with Acre. We really appreciate your support and look forward to serving you again!
Antwoord van ACRE Pharmacy
Thank you for your lovely feedback! We’re so pleased to hear you found our customer care team helpful. We really appreciate you taking the time to share your experience and hope to assist you again soon!
I am resident in the Channel Islands…
I am resident in the Channel Islands and often parcels are delayed . I have ordered twice from Acre now and it has been seamless and prompt .
I find them professional and reliable
21 augustus 2026
Antwoord van ACRE Pharmacy
Thank you so much for your kind review. We’re delighted to hear that both of your orders have arrived seamlessly and promptly, especially given the delays you’ve experienced with other deliveries to the Channel Islands.
It’s wonderful to know you’ve found Acre professional and reliable, and we truly appreciate you choosing to order with us. We look forward to serving you again!
Antwoord van ACRE Pharmacy
Thank you very much for your kind words. We’re always happy to help!
Great range of products at amazing…
Great range of products at amazing prices, speedy delivery and excellent customer service
17 augustus 2026
Antwoord van ACRE Pharmacy
Thank you so much for your wonderful feedback! We're delighted to hear that you’re happy with our range of products, prices, speedy delivery, and customer service. We really appreciate your support!
10/10 service from Kara this morning…
10/10 service from Kara this morning thank you so much - went above and beyond for me :-)
19 augustus 2026
Review zonder uitnodiging
Antwoord van ACRE Pharmacy
Thank you so much for your lovely feedback! We’re delighted to hear that Kara provided you with 10/10 service and went above and beyond to help. We’ll be sure to pass your kind words on to her. 😊
Antwoord van ACRE Pharmacy
Thank you for your lovely feedback! We’re so pleased to hear that your first order went smoothly. We really appreciate your support
I would have given 5 stars but I keep…
I would have given 5 stars but I keep getting too many emails saying I haven’t ordered recently for Merz. If I want to order I will do it I don’t need almost daily emails prompting me to.
Thank you for you reply below
Hopefully you’ll be able to ascertain if these are authentic or just an oversight.
15 augustus 2026
Review zonder uitnodiging
Antwoord van ACRE Pharmacy
Thank you for taking the time to leave us your feedback. We’re sorry to hear you’ve been receiving so many emails from us - this definitely doesn’t sound right.
We’ve asked our team to look into what’s happening with the Merz communications and are working to get this corrected as soon as possible.
Thank you for bringing this to our attention, and we really appreciate your feedback. 😊
Quick and efficient service
Quick and efficient service. I placed my order rather late, almost on the evening and it arrived next day.
11 augustus 2026
Antwoord van ACRE Pharmacy
Thank you so much for your fantastic feedback! We’re thrilled to hear that you were impressed with the speed and efficiency of our service. We really appreciate your support and look forward to serving you again soon! 😊
Very efficient ordering process and…
Very efficient ordering process and lots of useful content on the website
2 augustus 2026
Antwoord van ACRE Pharmacy
Thank you for your positive feedback! We’re delighted to hear that you found our ordering process efficient and our website content useful. We really appreciate you taking the time to share your experience.
It has taken a long time to get the…
It has taken a long time to get the account running, delivery was on the wrong day or missed even though we were there. We get way too many email both admin but also sales. I am sure it will be sorted but not great right now.
7 augustus 2026
Antwoord van ACRE Pharmacy
Thank you for taking the time to share your feedback. We’re sorry that your experience with us hasn’t been as smooth as it should be.
We appreciate that the delays in getting your account up and running, the delivery issues and the volume of emails you’ve received have been frustrating. This certainly isn’t the experience we want for our customers.
We’re looking into the issues raised and are working with the relevant teams to make improvements.
Thank you for your patience and for giving us the opportunity to put things right. We really hope your experience improves from here and that we can provide the service you expected from us.
Antwoord van ACRE Pharmacy
Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the prompt service and delivery. We really appreciate you taking the time to share your experience, and we look forward to providing you with the same great service in the future!
Antwoord van ACRE Pharmacy
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’ve had such a positive experience with our team and are happy with our pricing. It’s lovely to know that we’ve been able to make things easy and provide you with the support you need. We really appreciate your kind words and continued support!
Best pharmacy for prices of which I’ve…
Best pharmacy for prices of which I’ve seen so far. Easy to sign up and order products. Very happy
6 augustus 2026
Antwoord van ACRE Pharmacy
Thank you so much for your lovely feedback! We’re really pleased to hear that you’re happy with our prices and found the sign-up and ordering process easy. We truly appreciate your support and look forward to assisting you again in the future!
Antwoord van ACRE Pharmacy
Thank you so much for your kind feedback! We’re delighted to hear that you found our service fast and efficient. We really appreciate you taking the time to share your experience.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.