Acutrack, Inc. Reviews 

318
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I’ve had a great experience with Acutrack. Their team has been responsive, helpful, and patient throughout the printing and setup process. The books turned out beautiful, and I’m very happy with the s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Working with Acutrack has been wonderful. They're professional and friendly, and I'm a very particular person, so they've had plenty of chances to lose patience with me. They never have. I've w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent services! We got our appointment booked smoothly and we got all the support we needed in a very professional way.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There is a recent innovation that Acutrack made where there is now a specific portal for uploading book manuscripts and cover artwork. This change has made updating old projects and creating new proje... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Commerciële drukkerij
  2. ook in
  3. Boekenuitgever
  4. Digitale afdrukservice

Geschreven door het bedrijf

Acutrack is one of the leading book printing and fulfillment services available for self-publishers today. We instantly improve your customer service and profitability with a unique just-in-time book printing system. When you print and ship with Acutrack, you'll have expanded options for your books that print-on-demand companies can't match. Depending on your print run size, you can choose digital or offset printing at excellent rates, and our content submission template makes it easy to submit your material. Our professional book printing service builds your brand image because it matches the quality and feel of titles from the world's best publishers. We offer a complete range of binding choices, including perfect-bound (paperback), case-bound (hardcover), spiral, and metal O-ring in various trim sizes. The finest paper stock for inside pages and premium recycled coverboard for case-bound complete the look. Technology-driven logistics is the other side of Acutrack, and our global shipping capabilities are second to none. We have industry-leading order fulfillment to speed up shipping and improve customer service. It's easy to connect any online order intake to our system, regardless of your eCommerce platform or marketplace. We ship books as orders come in and can add collateral or merchandise to the packages. Self-publishers who switch to Acutrack from regular print-on-demand services enjoy many advantages. They include control over revenue, customer data retention, faster shipping during high volume periods, top-quality book printing services with more options, and the ability to ship collateral with books. We're the ideal solution for businesses, trainers, schools, and many others with books to print and ship.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

318 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,9

Alle reviews

(318)

130 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sindhu and Acutrack Team

Sindhu, Veb, Raj and all the staff have been truly amazing. Top notch service is expected and delivered! Everyone is kind, understanding, professional and caring. I will recommend Acutrack to anyone! Best experience. Thank you all!

15 april 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much for your wonderful review! We're delighted to hear that Sindhu, Veb, Raj, and the rest of our team have made your experience such a positive one. We'll be sure to share your kind words with them—they'll truly appreciate the recognition.

Providing professional, caring, and dependable service is what we strive for every day, so it's incredibly rewarding to know we delivered on those expectations. Thank you for your trust, your recommendation, and for choosing Acutrack. We look forward to continuing to support your success!

Beoordeeld met 5 van de 5 sterren

Everyone with Acutrack has been so…

Everyone with Acutrack has been so helpful and encouraging. I've been self-publishing for a little over a year now and once I decided to branch out into using TikTok Shop, I knew I would need some guidance and support. They've been there every step of the way, and even have a "how to" course on Skool that's build just for authors doing exactly what I wanted. So thankful for Acutrack!

13 april 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much for your thoughtful review! We're honored to be part of your self-publishing journey and excited to support you as you expand into TikTok Shop.

It's wonderful to hear that our team has been there for you every step of the way and that you've found our Skool training resources helpful. We created those courses to give authors the confidence and knowledge they need to succeed, so it's incredibly rewarding to know they've made a difference.

Thank you for your trust and kind words. We truly appreciate your partnership and look forward to supporting your continued growth and celebrating many more milestones with you!

Beoordeeld met 5 van de 5 sterren

Acutrack makes the whole process of…

Acutrack makes the whole process of book fulfillment as easy as it can possibly be. Being an entrepreneur entering into the Tiktok Shop world, Acutrack streamlined everything for me and I barely had to lift a finger!

9 april 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your fantastic review! We're thrilled to hear that Acutrack has made your transition into TikTok Shop simple and stress-free. Our goal is to take the complexity out of book fulfillment so entrepreneurs like you can focus on growing your business instead of managing logistics.

It means a lot to know that our team was able to streamline the process and make everything feel effortless. Thank you for trusting Acutrack to support your publishing journey—we're excited to continue helping you succeed as your business grows!

Beoordeeld met 5 van de 5 sterren

It was great working with Acutrack and Sadaf Y.

It was great working with Acutrack. Today I had the pleasure of working directly with Sadaf Y.
She is incredible. Fast, smart, and kind. She was very thorough. Her knowledge of the Tik Tok platform is expert level. Very happy. 100% satisfied with the service.

24 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with Acutrack and that Sadaf made such a great impression. We'll be sure to share your kind words with her—she'll be thrilled to know her responsiveness, expertise, and attention to detail made a difference.

It's especially rewarding to hear that her knowledge of the TikTok platform helped make your experience a smooth one. Thank you for your trust and your 100% recommendation. We look forward to continuing to support your success every step of the way!

Beoordeeld met 5 van de 5 sterren

Sadaf Yusuf deserves a payraise

Sadaf Yusuf deserves a payraise. Very great service. Very great efficiency. Love working with Acutrack!

23 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience working with Acutrack. Your kind words about Sadaf mean a great deal, and we'll be sure to share your recognition with her. She'll be delighted to know that her dedication and efficiency have made such a positive impact.

We truly appreciate your support and look forward to continuing to provide the exceptional service you deserve. Thank you for being a valued partner!

Beoordeeld met 4 van de 5 sterren

good with customer service

overall good with customer service

19 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your feedback! We're glad to hear that you've had a positive experience with our customer service team. Providing responsive, helpful support is one of our top priorities, and we truly appreciate you taking the time to share your experience. Thank you for choosing Acutrack—we look forward to continuing to support you!

Beoordeeld met 5 van de 5 sterren

Well Oiled Machince

First, you can tell that they have been doing this for a while because their systems are perfectly aligned with what I need as an author. These are no unnecessary steps. Everything is simple and straight to the point. The personal support with real humans in the best part of Acutrack! Sindhuja is very supportive and responds promptly to questions. I am looking forward to my continued journey with this team.

18 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your fantastic review! We're delighted to hear that our processes have made your publishing journey simple and efficient. We've worked hard to build systems that help authors get up and running without unnecessary complexity, so it's wonderful to know that approach has met your needs.

We're especially grateful for your kind words about our personal support. We'll be sure to share your feedback with Sindhuja—she'll be thrilled to know her responsiveness and dedication have made such a positive impression.

Thank you for trusting Acutrack with your publishing and fulfillment needs. We're excited to continue supporting you and look forward to being part of your success in the years ahead!

Beoordeeld met 5 van de 5 sterren

Makes Fulfillment So Much Easier

Acutrack has been such a huge help in my publishing business. Their fulfillment process is simple, smooth, and takes a lot off my plate so I can spend more time writing and creating new books instead of stressing over logistics. Catherine has been especially wonderful to work with. She’s always kind, patient, and happy to answer all my little questions without making me feel silly. I’m really grateful for their support.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much for your thoughtful review! We're honored to be a part of your publishing journey and thrilled to hear that our fulfillment services have made it easier for you to focus on what you love most—writing and creating new books.

Your kind words about Catherine mean a great deal. We'll be sure to share your feedback with her, and we know she'll be delighted to hear that her patience, kindness, and willingness to answer every question have made such a positive impact.

Thank you for placing your trust in Acutrack. We truly appreciate your partnership and look forward to supporting your continued success as your publishing business grows!

Beoordeeld met 4 van de 5 sterren

Overall my experience was good

Overall, I would say working with this company was a positive experience. I had a very difficult time at the beginning getting everything set up because all of the employees I worked with were from India, and I had a very hard time understanding them, so that was a bit frustrating. But I will say that any time I had an issue, they responded to my emails very quickly - usually within 24 hours.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for taking the time to share your honest feedback. We're pleased to hear that, overall, you had a positive experience and that our team was able to provide prompt support whenever you needed assistance.

We also appreciate you sharing your experience with communication during the onboarding process. We understand how important clear and comfortable communication is, especially when getting everything set up, and we'll share your feedback with our team as we continue to improve the customer experience.

Thank you for your patience and for choosing Acutrack. We value your trust and look forward to continuing to support your publishing and fulfillment needs.

Beoordeeld met 4 van de 5 sterren

All great except this shipping of my…

All great except this shipping of my books back to me... now I am told it is mandatory which does not make sense and is upsetting.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for sharing your feedback. We're glad to hear that your overall experience has been positive, and we appreciate you bringing your concern about the return shipment of your books to our attention.

We understand how frustrating unexpected shipping requirements can be, especially when they differ from your expectations. Your feedback is important to us, and we'll share it with our team as we continue to evaluate our processes and communication. If you have any questions about the requirement or would like us to review your specific situation, please don't hesitate to reach out—we're always happy to help.

Thank you for choosing Acutrack, and we appreciate the opportunity to serve you.

Beoordeeld met 5 van de 5 sterren

Great option for TikTok Shop Fulfillment

Started working with Acutrack a few weeks ago to print and fulfill my book orders for TikTok Shop. Overall, they are very good to work with. Proactive and friendly. And you get a dedicated point of contact, instead of just talking to a faceless corporation. They also understand virality on TikTok and ensure you never run out of stock. If I had to think of something negative, the only thing would be that the setup process took quite a bit longer than they had initially said. But other than that, there is nothing else that I can complain about. I think they are the best option for printing and fulfilling TikTok Shop orders.

11 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for taking the time to share such a thoughtful review! We're delighted to hear that you've had a positive experience with our team and that you've found value in having a dedicated point of contact who understands your business and the unique demands of TikTok Shop.

It's especially rewarding to know that our proactive approach and inventory planning have helped give you confidence that you'll be ready when demand spikes. We also appreciate your honest feedback about the setup timeline. We're continually refining our onboarding process to make it as efficient as possible while ensuring everything is configured correctly from the start.

Thank you for your recommendation and for trusting Acutrack with your printing and fulfillment. We look forward to supporting your continued success on TikTok Shop and celebrating many more milestones with you!

Beoordeeld met 5 van de 5 sterren

Exciting times!

There was a lot of good information to learn from and I'm excited to continue working through the step by step modules on how to increase sales on TikTok.Exciting times!

5 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your enthusiastic feedback! We're excited to hear that you've found the training valuable and that you're looking forward to working through the step-by-step modules. Building a successful TikTok Shop is an exciting journey, and we're glad to be part of it.

We appreciate your trust in Acutrack and look forward to supporting you as you continue learning, growing your sales, and reaching new milestones. Wishing you continued success—we're excited for what's ahead!

Beoordeeld met 5 van de 5 sterren

Very happy with Acutrack

Very happy with Acutrack. Their customer service is excellent and they are always available for any questions. The onboarding process and connecting the portal with TikTok was very easy.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with Acutrack. It's great to know that our team has been responsive whenever you've had questions and that the onboarding process—including connecting your TikTok Shop—was simple and hassle-free.

We truly appreciate your trust in us and look forward to continuing to support your printing and fulfillment needs as your business grows. Thank you for being a valued partner!

Beoordeeld met 5 van de 5 sterren

Excellent Service

The quality of the printed book is commendable. The details of every picture is very clear. The whole process starting from placing the order to receiving the printed copies of the book was smooth. Acutrack provided an excellent customer support whenever it was needed. They have shown the highest level of professionalism.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your thoughtful review! We're delighted to hear that you were pleased with both the quality of your printed book and your overall experience with Acutrack. It's especially rewarding to know that the image clarity, smooth production process, and professional support met your expectations.

Providing high-quality printing and responsive customer service is what we strive for with every project, and we're grateful that you recognized our team's efforts. Thank you for your trust and support—we look forward to helping bring your future publishing projects to life!

Beoordeeld met 5 van de 5 sterren

It has been very easy and straight…

It has been very easy and straight foward to work with Acutrack. I love that they have systems and teams in place for every step of the way.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your wonderful feedback! We're so glad to hear that working with Acutrack has been a smooth and straightforward experience. Our goal is to provide clear processes and dedicated teams at every stage, so you always know you have the right people supporting you along the way.

We truly appreciate your trust in us and are grateful to be part of your publishing and fulfillment journey. We look forward to continuing to deliver the same level of service as your business grows!

Beoordeeld met 5 van de 5 sterren

Setting up the integration was fast & easy

Setting up the integration was fast and easy with Acutrack's implementations team. They have been responsive and supportive and are truly engaged in seeing our business grow!

25 februari 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your wonderful feedback! We're delighted to hear that your integration setup was quick and seamless, and that our implementation team made the process easy. It's especially rewarding to know that you've found our team responsive, supportive, and genuinely invested in your success.

We truly appreciate your trust in Acutrack and look forward to continuing to support your business as it grows. Thank you for being a valued partner!

Beoordeeld met 5 van de 5 sterren

First-time user: very happy

All the staff I've worked with are so patient and helpful! Very thorough and professional.

22 februari 2026
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your wonderful review! We're especially happy to hear that your first experience with Acutrack has been such a positive one. Our team takes great pride in providing patient, thorough, and professional support, so it's rewarding to know we helped make the process easier for you. We truly appreciate your trust and look forward to supporting you on many more publishing and fulfillment projects in the future!

Beoordeeld met 5 van de 5 sterren

We had a very positive experience…

We had a very positive experience working with this printer. From start to finish, their team was knowledgeable, responsive, and patient as we navigated the many decisions involved in producing a high-quality hardcover book.
They were especially helpful with Shopify integration and clearly have strong experience in that area. While setting up our Amazon Seller account proved more complicated than expected, and that support was somewhat limited, we understand that Amazon account setup is not their responsibility. Even so, a bit more guidance in that area would have been helpful for a first-time publisher.
The final product is beautiful. The print quality, color reproduction, and overall finish exceeded our expectations. We are truly delighted with how the book turned out.
One small detail we wish had been caught prior to printing was that the final paper selection made the book slightly thinner than originally estimated, which caused one letter on the spine to show very slightly onto the front cover. It is minor, but something to be aware of when finalizing spine calculations.
Overall, we are very happy with the experience and especially with the finished product.

20 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for taking the time to share such a detailed and thoughtful review. We're delighted to hear that you had a positive experience with our team and that you're so pleased with the quality of your hardcover book. Knowing that the print quality, color reproduction, and overall finish exceeded your expectations is incredibly rewarding.

We also appreciate your balanced feedback. Thank you for recognizing our team's support with your Shopify integration, and for sharing your experience regarding Amazon Seller account setup. We understand how challenging that process can be for first-time publishers, and your comments help us identify opportunities to provide even better guidance where we can.

We're also grateful for your note about the spine calculation and paper selection. Attention to details like these is important, and we'll share your feedback with our production team as we continue refining our processes.

Thank you again for your trust and partnership. It was a pleasure helping bring your book to life, and we look forward to supporting your future publishing projects!

Beoordeeld met 5 van de 5 sterren

so grateful for them!

they are so professional and helpful through the whole social media integration, shipping, and printing process. i truly appreciate their services! especially with something as intricate and detailed as this, they've been able to handle all the things.

19 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you so much for your kind words! We're thrilled to hear that our team has been able to make the social media integration, printing, and fulfillment process feel smooth and manageable for you. We know there are many moving parts involved, and it's wonderful to know our support has helped simplify the experience.

Your appreciation means a great deal to us, and we're grateful to be your trusted partner. We look forward to continuing to support your business as it grows!

Beoordeeld met 5 van de 5 sterren

Outstanding experience with Acutrack

My experience with Acutrack has been truly outstanding. They have been extremely professional and reactive throughout the whole experience. They reached out to me when elements were pending and we were on a tight deadline, always with high touch service. The follow-up was outstanding. The quality of the work, the final books printed, was truly excellent. I would highly recommend them to anyone looking for a professional high level provider like Acutrack.

17 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for your thoughtful and generous review! We're delighted to hear that your experience with Acutrack exceeded your expectations. Delivering responsive communication, proactive follow-up, and personalized support—especially when working against tight deadlines—is something our team is committed to every day.

It's especially rewarding to know that you were pleased with the quality of your printed books. Your recommendation means a great deal to us, and we're grateful for the opportunity to support your project. We look forward to working with you again on your future publishing and fulfillment needs!

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