Acutrack, Inc. Reviews 

318
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve had a great experience with Acutrack. Their team has been responsive, helpful, and patient throughout the printing and setup process. The books turned out beautiful, and I’m very happy with the s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Working with Acutrack has been wonderful. They're professional and friendly, and I'm a very particular person, so they've had plenty of chances to lose patience with me. They never have. I've w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent services! We got our appointment booked smoothly and we got all the support we needed in a very professional way.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There is a recent innovation that Acutrack made where there is now a specific portal for uploading book manuscripts and cover artwork. This change has made updating old projects and creating new proje... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Commerciële drukkerij
  2. ook in
  3. Boekenuitgever
  4. Digitale afdrukservice

Geschreven door het bedrijf

Acutrack is one of the leading book printing and fulfillment services available for self-publishers today. We instantly improve your customer service and profitability with a unique just-in-time book printing system. When you print and ship with Acutrack, you'll have expanded options for your books that print-on-demand companies can't match. Depending on your print run size, you can choose digital or offset printing at excellent rates, and our content submission template makes it easy to submit your material. Our professional book printing service builds your brand image because it matches the quality and feel of titles from the world's best publishers. We offer a complete range of binding choices, including perfect-bound (paperback), case-bound (hardcover), spiral, and metal O-ring in various trim sizes. The finest paper stock for inside pages and premium recycled coverboard for case-bound complete the look. Technology-driven logistics is the other side of Acutrack, and our global shipping capabilities are second to none. We have industry-leading order fulfillment to speed up shipping and improve customer service. It's easy to connect any online order intake to our system, regardless of your eCommerce platform or marketplace. We ship books as orders come in and can add collateral or merchandise to the packages. Self-publishers who switch to Acutrack from regular print-on-demand services enjoy many advantages. They include control over revenue, customer data retention, faster shipping during high volume periods, top-quality book printing services with more options, and the ability to ship collateral with books. We're the ideal solution for businesses, trainers, schools, and many others with books to print and ship.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

318 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(318)

130 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

We've got a good service about your…

We've got a good service about your company and very responsive to all our queries.

18 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for your kind feedback! We're delighted to hear that you've had a positive experience with our team and that we've been able to respond promptly to your questions. Providing reliable service and timely support is something we take great pride in. We truly appreciate your trust in Acutrack and look forward to continuing to serve you!

Beoordeeld met 5 van de 5 sterren

I really appreciate their customer…

I really appreciate their customer service and helping me through this process as I get everything set up to scale with fulfillment and using my affiliates. I'm very excited about the future partnering with them!

16 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for your wonderful review! We're excited to be part of your journey as you prepare to scale your fulfillment operations and grow your affiliate program. It's great to hear that our customer service team has been able to guide you through the setup process and make things easier along the way.

We're grateful for your trust and enthusiasm, and we look forward to supporting your continued growth and celebrating your success in the months ahead!

Beoordeeld met 5 van de 5 sterren

I highly recommend Acutrack's printing…

I highly recommend Acutrack's printing and fulfillment services. I have been using Acutrack to support my publishing business' sales through through Tik Tok shop. It is an excellent value, the printing is top notch, and the customer service is very helpful and timely. My customer service team at Acutrack are very proactive. When I get notifications about TikTok shop policy changes, I know that my Acutrack representative will be handling the issue. They stay on top of all policy changes and also help educate me and other customers about new opportunities. I have had a very good experience with Acutrack and recommend them to other small, independent publishers and any business that needs printing and fulfillment services.

16 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for your thoughtful and detailed review! We're honored to be a trusted partner in supporting your publishing business and your success on TikTok Shop. It's wonderful to hear that you've found value in our print quality, fulfillment services, and proactive customer support.

We're especially pleased that our team has helped you stay ahead of TikTok Shop policy updates and new opportunities, allowing you to focus on growing your business with confidence. Your recommendation to fellow independent publishers and businesses means a great deal to us.

Thank you for your trust and partnership. We look forward to continuing to support your growth and success for years to come!

Beoordeeld met 5 van de 5 sterren

Very customer service oriented

Very customer service oriented. I'm not a techie person and their tech people are so patient and make sure everything is set up and working smoothly. I was really unsure about adding this to my business (selling books on my own) and Acutrack really made it stress free. Highly recommend.

16 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for your wonderful review! We're so pleased to hear that our team was able to make the process simple and stress-free, especially as you were getting started with selling your books. We understand that new technology can feel overwhelming, so it's great to know our team’s patience and guidance helped you feel confident every step of the way. Your recommendation means a great deal to us, and we look forward to continuing to support your publishing journey.

Beoordeeld met 5 van de 5 sterren

Sadaf did a great job

Sadaf did a great job , especially with the network issues we were having!

13 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for your kind words! We're delighted to hear that Sadaf was able to help, especially while working through the network issues. We'll be sure to share your feedback with her—she'll truly appreciate the recognition. Thank you for choosing Acutrack, and we're always here if you need any further assistance!

Beoordeeld met 4 van de 5 sterren

Very seamless process to set-up

Very seamless process to get book fulfillment set-up. Some surprises surrounding final shipping costs and the right mailer to use, but it should be improved with the new TikTok shipping.

10 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for your thoughtful feedback! We're glad to hear that you found the setup process for your book fulfillment to be smooth and straightforward. We also appreciate you sharing your experience regarding the shipping costs and mailer selection. Feedback like yours helps us continue refining our processes, and we're excited about the improvements the new TikTok shipping options will bring. Thank you for choosing Acutrack—we look forward to supporting your continued success!

Beoordeeld met 5 van de 5 sterren

TikTok Book Fulfillment

I’ve sold over 1,000 books using Acutrack for printing and fulfillment, and my experience has been consistently excellent. The print quality is strong, fulfillment is reliable, and orders are handled smoothly end-to-end.

Most importantly, the customer service has been outstanding. Catherine Francis, my customer service representative, has been responsive, knowledgeable, and incredibly helpful every step of the way. She makes the entire process feel easy and well-managed, even as volume scales.

If you’re an author or publisher looking for a dependable printing and fulfillment partner, I highly recommend Acutrack—and if you get the chance to work with Catherine, you’re in great hands.

6 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you so much for your thoughtful review and for trusting Acutrack to support your book printing and TikTok Shop fulfillment. Congratulations on selling over 1,000 books—that's an incredible milestone, and we're honored to have been part of your journey.

We're thrilled to hear that you've been consistently satisfied with the print quality, reliable fulfillment, and overall experience. Your kind words about Catherine mean a great deal as well. We'll be sure to share your feedback with her—she'll be delighted to know her responsiveness and dedication have made such a positive impact.

Thank you again for your recommendation. We look forward to continuing to support your growth and celebrating many more milestones with you!

Beoordeeld met 5 van de 5 sterren

On Time Assistance

I like that when I have any issue team members are alway willing to address it by scheduling an appointment or even sooner then that when possible. I like that they coordinate different member to address the issue when needed and show me how the issue was addressed in real time via the web.

6 februari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for taking the time to share your experience! We're delighted to hear that our team has been responsive and proactive whenever you've needed assistance. Providing timely support, coordinating with the right specialists, and walking our clients through solutions in real time are all important parts of the service we strive to deliver. We truly appreciate your kind words and look forward to continuing to support your success!

Beoordeeld met 5 van de 5 sterren

Great experience with awesome team

Great experience with awesome team

So far really good experience from the moment you book a call. They explain all the pricing, the steps you need, how much you'd be making with various price points, and great with following up with you so you keep moving. fulfillment is very quick too.

30 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

We couldn't ask for better feedback! It's great to hear the experience has felt strong right from that first call—walking through pricing, next steps, and even profitability at different price points is exactly the kind of clarity we want authors to have from the start. Consistent follow-up to help keep things moving forward is just as important, so it's wonderful to know that's come through too, alongside quick order fulfillment once things are up and running. Thank you for sharing such a thorough look at the experience so far. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Acutrack is simply the best -- professionalism at it's finest!

I can't say enough about how pleased I am with Acutrack. Everything has been absolutely exemplary through every step. The initial call was very professional; the quote was very straight forward and fair; getting a proof copy of my book was very well done; and the final step of TikTok Integration was amazingly fast, simple, and well orchestrated. Working with Acutrack has been quite pleasant -- I am so glad I found them, and highly recommend them to anyone wanting/needing a print and fulfillment service.

28 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Your feedback truly made our day! It's wonderful to hear that every step of the process—from that first professional call, through a straightforward and fair quote, to the proof copy and finally the TikTok Shop integration—came together so seamlessly for you. Having each phase feel exemplary rather than just adequate is exactly what we aim for, since we know it's the sum of all those steps that makes the experience feel truly pleasant. Thank you for such a thorough and generous recommendation for anyone considering a print and fulfillment partner; that kind of endorsement means a great deal. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Great logistics platform to sell on TikTok

Acutrack provides a great platform for shipping logistics for selling on TikTok. Also its has low MOQ requirement.

27 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

It's wonderful to hear your experience has been such a positive one! Having a shipping and logistics platform that supports your TikTok Shop sales smoothly makes a real difference, especially when you're managing order fulfillment on a fast-moving platform like that. It's also great to hear the low MOQ requirement has worked well for your business, since we know flexibility on order volume matters a lot to authors and creators just getting started or scaling carefully. We're happy to keep supporting your growth on TikTok Shop as things move forward. Wishing you continued success with your TikTok Shop!

Beoordeeld met 5 van de 5 sterren

Great company

Great company! Their customer service is excellent, and the book printing quality is outstanding. I would definitely recommend them.

1 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

We really appreciate you taking the time to share your experience! Excellent customer service paired with outstanding book printing quality is exactly what we strive to deliver for every author we work with, so it's wonderful to hear both stood out for you. That combination of great support and a great final product is what we believe makes for a truly solid partnership. Thank you for such a strong recommendation—it means a lot to our whole team. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Acutrack fulfillment

Once the initial set up is done, the fulfillment of the books has been well executed

24 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thanks for sharing your journey with Acutrack! It's great to hear that once the initial setup was behind you, the book fulfillment itself has run smoothly and been well executed. That kind of steady, reliable execution after onboarding is exactly what we aim for, so it's good to know it's held up for you in practice. We'll keep working to make that setup process feel just as seamless too. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

It's getting been a good experience…

It's getting been a good experience getting the book printed and live on TikTok shop. Excited for the next stage!

23 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thanks for sharing your journey with Acutrack! It's great to hear the process of getting your book printed and live on TikTok Shop has felt like a good experience so far. That mix of accomplishment and anticipation you're feeling heading into the next stage is exactly the kind of momentum we love to see for our authors. We're happy to keep supporting you as things progress from here. Wishing you continued success with your TikTok Shop, and we can't wait to see what's next for your business.

Beoordeeld met 5 van de 5 sterren

Client service team is amazing & production quality is top notch!

Client service team is amazing. Catherine is very attentive following up and staying connected without being pushy. Also the print quality on the books from Acutrack is significantly better than Amazon. Highly recommend!

22 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

It's wonderful to hear your experience has been such a positive one! Catherine's attentiveness in staying connected and following up, without ever feeling pushy, is exactly the kind of balance we hope our client service team strikes—we'll be sure to pass along your kind words to her directly. It's also great to know the print quality has stood out so clearly compared to Amazon, since that's an area we take real pride in getting right for every author. Thank you for such a strong recommendation; knowing both the service and the final product resonated with you means a lot. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Acutrack Team is Fantastic!

The team at Acutrack are sincerely interested in the success of their clients. They scheduled several video calls to walk me through integrating their software to work seamlessly with TikTok Shop. The sales and samples have been processed flawlessly.

16 september 2025
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Reading your review means a great deal to our team! Taking the time for several video calls to walk you through the TikTok Shop integration reflects exactly the kind of hands-on, invested support we want every client to feel, not just a one-time setup. It's also great to hear the sales and sample orders have been processed flawlessly since—that seamless follow-through is just as important as getting the integration right in the first place. Genuine interest in our clients' success is something our whole team takes to heart, so knowing that came through clearly for you means a lot. We're excited to continue growing with you and wishing you continued success with your TikTok Shop.

Beoordeeld met 5 van de 5 sterren

Outstanding Support and Service

Acutrack provides very well-organized services and has a great support team. They respond to emails quickly, answer all my questions, and take care of any issues right away. Excellent customer service and a smooth experience overall.

20 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

We couldn't ask for better feedback! Well-organized service paired with a support team that responds quickly and follows through is exactly what we aim for, so it's great to hear both came through so clearly for you. Having your questions answered and any issues handled right away reflects the kind of responsive, dependable partnership we want every author and creator to experience. Thank you for highlighting the overall smoothness of the experience—it takes real coordination behind the scenes to make things feel that seamless. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Great experience with Acutrack

Great experience with Acutrack. The team is incredibly professional and responsive to all client needs. I'm lucky to have come across them. They help fulfill all my orders on TikTok with ease.

19 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

It means a lot to hear feedback like yours! Professionalism and responsiveness to whatever comes up are things our team really strives for, so it's great to know that's been your experience throughout. It's also wonderful to hear that fulfilling your TikTok Shop orders has felt easy and dependable—that kind of seamless support is exactly what we aim to provide as your sales on the platform keep growing. Thank you for calling us lucky to have found; we feel just as fortunate to be working alongside you. We're excited to continue growing with you and wishing you continued success with your TikTok Shop.

Beoordeeld met 5 van de 5 sterren

I can't say enough things about…

I can't say enough things about Catherine Francis and AccuTrack team. They helped my small publishing business go from zero to 50 sales in less than two weeks of going live on TikTok. Happy to recommend them for anyone that's sitting on the fence and looking for a good fulfillment partner.

15 januari 2026
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

It's wonderful to hear your experience has been such a positive one! Going from zero to 50 sales within two weeks of launching on TikTok Shop is a fantastic milestone for a small publishing business, and we're so glad Catherine Francis and the team were able to help make that momentum happen—we'll be sure to pass along your kind words to her directly. That kind of early traction is exactly what we hope to help authors and publishers achieve as they step into social selling. Thank you for being willing to recommend us to others who are still weighing their options; that means a great deal. We're excited to continue growing with you and wishing you continued success with your TikTok Shop.

Beoordeeld met 5 van de 5 sterren

Acutrack onboarding experience and results

I really felt like I had a tean working with me. For me in unchartered territory as I was stepping into the patience and efficiency I had in onboarding was essential. Good people to work with!

15 januari 2025
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thanks for sharing your journey with Acutrack! Stepping into unfamiliar territory can feel daunting, so it means a lot to hear that the patience and efficiency you experienced during onboarding made such a difference. Feeling like you had a real team working alongside you, rather than navigating things solo, is exactly the kind of support we want every author to have when starting out. Thank you for calling out both the people and the process—it takes both to make onboarding feel steady and reassuring. We look forward to supporting your continued success.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer