Acutrack, Inc. Reviews 

318
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I’ve had a great experience with Acutrack. Their team has been responsive, helpful, and patient throughout the printing and setup process. The books turned out beautiful, and I’m very happy with the s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Working with Acutrack has been wonderful. They're professional and friendly, and I'm a very particular person, so they've had plenty of chances to lose patience with me. They never have. I've w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent services! We got our appointment booked smoothly and we got all the support we needed in a very professional way.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There is a recent innovation that Acutrack made where there is now a specific portal for uploading book manuscripts and cover artwork. This change has made updating old projects and creating new proje... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Commerciële drukkerij
  2. ook in
  3. Boekenuitgever
  4. Digitale afdrukservice

Geschreven door het bedrijf

Acutrack is one of the leading book printing and fulfillment services available for self-publishers today. We instantly improve your customer service and profitability with a unique just-in-time book printing system. When you print and ship with Acutrack, you'll have expanded options for your books that print-on-demand companies can't match. Depending on your print run size, you can choose digital or offset printing at excellent rates, and our content submission template makes it easy to submit your material. Our professional book printing service builds your brand image because it matches the quality and feel of titles from the world's best publishers. We offer a complete range of binding choices, including perfect-bound (paperback), case-bound (hardcover), spiral, and metal O-ring in various trim sizes. The finest paper stock for inside pages and premium recycled coverboard for case-bound complete the look. Technology-driven logistics is the other side of Acutrack, and our global shipping capabilities are second to none. We have industry-leading order fulfillment to speed up shipping and improve customer service. It's easy to connect any online order intake to our system, regardless of your eCommerce platform or marketplace. We ship books as orders come in and can add collateral or merchandise to the packages. Self-publishers who switch to Acutrack from regular print-on-demand services enjoy many advantages. They include control over revenue, customer data retention, faster shipping during high volume periods, top-quality book printing services with more options, and the ability to ship collateral with books. We're the ideal solution for businesses, trainers, schools, and many others with books to print and ship.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

318 reviews

5 sterren
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4,9

Alle reviews

(318)

130 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Acutrack is sincerely invested in the…

Acutrack is sincerely invested in the success of the authors that it represents.

13 januari 2026
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Antwoord van Acutrack, Inc.

It means a lot to hear feedback like yours! Feeling that genuine investment in your success as an author is exactly what we hope comes through in every interaction, not just the transactional side of printing and fulfillment. That kind of partnership is something our whole team takes seriously, because your growth and success are really what we're working toward alongside you. Thank you for putting that into words so clearly—it's a meaningful reflection of what we aim for as a company. We look forward to supporting your continued success

Beoordeeld met 5 van de 5 sterren

Acutrack has helped me every step of…

Acutrack has helped me every step of the way! I am so glad they are printing my book and fulfilling the orders! The printed book is noticeably nicer than the Amazon version, and I can relax knowing the books will be sent on time! I also don't have to worry about keeping stock in my house, which has really been a headache. Thank you, Acutrack!

13 januari 2026
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Antwoord van Acutrack, Inc.

Your feedback truly made our day! Knowing our team has been there with you every step of the way, from printing through order fulfillment, is wonderful to hear. It also means a lot that the printed quality has stood out so clearly compared to the Amazon version, and that on-time delivery has given you real peace of mind. Not having to manage stock at home is a headache we're glad to take off your plate too—that kind of relief is exactly what we hope authors feel when they hand fulfillment over to us. Thank you for trusting Acutrack with something as personal as your book; we look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Anytime I have a question

Anytime I have a question, someone is quick to respond and help me resolve it.

7 januari 2026
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Antwoord van Acutrack, Inc.

We really appreciate you taking the time to share your experience! Quick responses and real follow-through when questions come up are exactly what we aim for, so it's great to know that's been consistent for you. Having that kind of dependable support close at hand can make all the difference as you keep moving forward, and we're glad it's something you can count on with our team. Communication and responsiveness like this matter a great deal to us with every author and creator we work with. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

I am new to using a third party…

I am new to using a third party fulfillment company for my books. I do not want to affect the company's rating for my own ignorance, but I would have appreciated a little more hand holding and explanation of things. That being said, my rep, Sindhuja is excellent and easy to reach. And the company has continued to strive to improve their services and production processes and methods actively since I joined them in May of 2025.

30 december 2025
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Antwoord van Acutrack, Inc.

It really means a lot that you took the time to share such a thoughtful, honest perspective. Being new to third-party fulfillment comes with a learning curve, and we hear you on wanting a bit more hand-holding and explanation along the way—that kind of feedback is genuinely useful to us as we keep refining how we onboard authors who are new to this process. It's wonderful that Sindhuja has been excellent and easy to reach in the meantime; we'll be sure to let her know how much her support has meant to you since May 2025. We're glad you've noticed our ongoing efforts to improve our services and production processes, because that commitment to getting better is real, and reviews like yours help guide it. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Excellent customer support

They have excellent customer support, impeccable print quality, and consistently deliver orders on time. It's expensive because you have to print in bulk in advance. If it doesn't sell, you'll need to pay for storage, and the printing itself is higher-quality, so it costs more. But once you have a good volume of orders, you get better pricing.

29 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

We couldn't ask for better feedback, especially such a thoughtful, balanced take! It's great to hear the customer support, print quality, and on-time delivery have consistently stood out for you. We also appreciate you being upfront about the investment involved—printing in volume, and the storage costs that can come with it, is a real consideration, and we know that higher upfront cost reflects the higher-quality printing you're getting in return. It's true that pricing improves as order volume grows, and we're glad that's been your experience as things have scaled. Helping authors and publishers weigh that tradeoff and grow into better pricing over time is exactly the kind of partnership we aim for. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

I have aphasia

I have aphasia. The staff accommodated my needs and were patient with me. The quality their work is top-notch.

24 december 2025
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Antwoord van Acutrack, Inc.

Reading your review means a great deal to our team. Thank you for sharing this, and for letting us know how much the patience and accommodation meant to you along the way—making sure every author feels comfortable and supported is something we take seriously, and we're glad that came through clearly in your experience. It's also wonderful to hear the quality of the work met your expectations on top of that. Feedback like yours is a good reminder of how much care matters in every interaction, not just the final product. Thank you for trusting our team, and we look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Great experience with the whole…

Great experience with the whole ACUTRACK team!

19 december 2025
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Antwoord van Acutrack, Inc.

Thanks for sharing your journey with Acutrack! It's great to hear the experience with the whole team has been a positive one from start to finish. Moments like this, where everyone comes together to support an author or creator, are exactly what we strive for as a company. Thank you for taking the time to leave this feedback—it means a lot to our entire team. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

AcuTrak is always responsive and…

AcuTrak is always responsive and thorough. They also have a great online portal to help me stay on top of my shop

18 december 2025
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Antwoord van Acutrack, Inc.

We really appreciate you taking the time to share your experience! Responsiveness and thoroughness go a long way, so it's great to hear our team has consistently delivered on both. It's also wonderful to know the online portal has been a helpful tool for staying on top of your shop day to day—giving authors and creators that kind of visibility and control is exactly what we hope it provides. Thank you for highlighting both the support and the tools behind it; it takes both working together to make things run smoothly. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Very helpful and patient team

Very helpful and patient team. They guided me step by step through setting up my account and integrating with TikTok, making the process much easier than I expected.

17 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

It's wonderful to hear your experience has been such a positive one! Setting up a new account and integrating with TikTok Shop can feel like a lot at first, so it's great to know our team's step-by-step guidance and patience made the process easier than expected. That kind of hands-on support is exactly what we aim to offer every author and creator getting started with us, especially when new platforms and tools are involved. We're happy to keep supporting your growth on TikTok Shop as things move forward. Thank you for sharing this—we look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Great customer service!

Great customer service! I feel like Acutrack really cares about my business and has always been helpful when questions or issues have arisen on my end—big thanks especially to my Customer Success Manager, Cathe.

16 december 2025
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Antwoord van Acutrack, Inc.

It means a lot to hear feedback like yours! Feeling like your business genuinely matters to us is exactly the experience we want every author and creator to have, so it's great to know that's come through in your interactions with our team. Cathe will be so glad to hear she's been recognized by name as your Customer Success Manager—we'll be sure to pass along your thanks to her directly. Being there to help whenever questions or issues come up, big or small, is at the heart of the kind of partnership we aim to build. Thank you for taking the time to share this—we look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Outstanding Printing & Fulfillment Partner for Authors

I absolutely love working with Acutrack. Their team is professional, knowledgeable, and genuinely invested in helping authors succeed.

My account manager, Sindhuja Manjunath, is amazing—always responsive, clear, and proactive. She consistently provides excellent guidance on distribution options and offers smart, practical suggestions to help improve sales and fulfillment efficiency. I never feel rushed or overlooked, and her support has made a real difference in how smoothly my operations run.

Acutrack’s print quality is superb—noticeably better than Amazon’s—especially for authors who care about how their books look and feel in readers’ hands. The printing, packaging, and shipping are consistently reliable and high quality.

If you’re an author looking for dependable printing and shipping services with hands-on support and real expertise, I highly recommend Acutrack. They are a company you can trust and grow with.

17 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Your feedback truly made our day! It's clear you've experienced firsthand what genuine investment in an author's success looks like, and knowing Sindhuja Manjunath has been such a responsive, proactive, and knowledgeable account manager for you is wonderful to hear—we'll make sure she sees these kind words. Her guidance on distribution and practical suggestions for improving sales and fulfillment efficiency reflect exactly the kind of hands-on partnership we want every author to have. We're also glad the print quality, packaging, and shipping have consistently stood out, especially compared to other options you've tried. Thank you for such a thoughtful, detailed recommendation—we look forward to being your printing and fulfillment partner for years to come.

Beoordeeld met 5 van de 5 sterren

I really like how quickly

I really like how quickly I receive responses to my support request. Everyone, especially Catherine Francis, has been very polite and helpful.

17 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thanks for sharing your journey with Acutrack! Quick responses to support requests can make such a difference, so it's great to hear that speed and helpfulness have come through consistently for you. Catherine Francis will be especially glad to know her politeness and support stood out—we'll be sure to pass your kind words along to her directly. That kind of responsiveness and courtesy is something we want every author and creator to experience when reaching out to our team, so knowing it's showing up in your day-to-day interactions means a lot. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

They hae been very patient with…

They hae been very patient with working with mesnce I am new to all this

16 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thanks for sharing your journey with Acutrack! Being new to all of this can feel like a lot to take in, so it's great to hear our team's patience has helped make the process feel more manageable as you find your footing. Taking the time to work through things at your pace is exactly the kind of support we want every new author and creator to have, especially early on when so much still feels unfamiliar. We're glad that care has come through so far, and we're happy to keep being a steady resource as you continue learning the ropes. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Acutrack is top tier

Acutrack is top tier! From concept meetings to integration setups, they communicate so well and really put the client first. I've been a client since Summer 2025 and I've been very impressed on how they do business. Would highly recommend for anyone, from individuals to big businesses! Shout out to Catherine and Bala for their excellent help!

16 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

It means a lot to hear feedback like yours, especially from someone who's been with us since Summer 2025 and has had time to really see how we operate! Strong communication from those early concept meetings all the way through integration setups is exactly what we aim for, so it's great to know that client-first approach has stayed consistent throughout your time with us. Catherine and Bala will be thrilled to hear they were called out by name—we'll be sure to pass along your thanks directly. Whether it's an individual creator or a larger business, that same level of care is something we want every client to experience. Thank you for the high recommendation and for being part of our journey—here's to many more successful months together.

Beoordeeld met 5 van de 5 sterren

What makes this company grand is their…

What makes this company grand is their attention to detail and how they make their customers feel.

16 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

It's wonderful to hear your experience has been such a positive one! Attention to detail is something we take a lot of pride in, so it means a great deal to know it's showing up in tangible ways for you. Even more than that, how our customers feel throughout the process matters just as much to us as the work itself—we want every author and creator to feel genuinely supported, not just serviced. Thank you for putting that into words so well; it's a real reflection of what we strive for as a team. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

I worked with Acutrack for book…

I worked with Acutrack for book printing and was very impressed with the print quality, which is consistently professional and well finished. Throughout our collaboration, the service was reliable and the team was responsive and helpful whenever needed.

15 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

We couldn't ask for better feedback! Consistently professional, well-finished print quality is exactly what we aim to deliver on every order, so it's great to hear that came through project after project. Reliability matters just as much as the print itself, and knowing our team was responsive and helpful whenever you needed something reflects the kind of partnership we want every author and publisher to feel. Thank you for recognizing both the quality of the work and the support behind it—it takes both to make a collaboration feel truly dependable. We look forward to supporting your continued success and to being part of many more printing projects ahead.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Our main contact is responsive and takes care of any issues right away. Set up with tik tok shop is smooth.

14 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

We really appreciate you taking the time to share your experience! Having a main contact who's responsive and quick to resolve issues makes such a difference, so it's great to hear that partnership has been working well for you. A smooth TikTok Shop setup is exactly what we aim for too—we know getting that integration right early on sets the tone for everything that follows, and we're happy to keep supporting your growth on the platform. Responsiveness and follow-through are things we take seriously with every author and creator we work with, so knowing it's coming through in your day-to-day experience means a lot. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Acutrack has been a life saver

Acutrack has been a life saver for getting my first book published. Their team makes it easy to go from manuscript to published copies, with integration for Tik Tok, website, etc. They have tools and partnerships for promotion as well a very helpful dedicated customer success manager to make sure everything goes smoothly. I couldn’t do it without them!

12 december 2025
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Antwoord van Acutrack, Inc.

Your feedback truly made our day! Taking a manuscript all the way to published, ready-to-sell copies is a huge step, so we're glad the process felt manageable rather than overwhelming for your first book. It's especially great to hear the TikTok Shop and website integrations, along with our promotional tools and partnerships, came together to support your launch. Having a dedicated customer success manager in your corner to help everything run smoothly is exactly the kind of hands-on partnership we want every author to experience—we're glad that support made a real difference for you. Congratulations on becoming a published author, and we're excited to continue growing with you as you take on what's next.

Beoordeeld met 5 van de 5 sterren

Great to work with!

Acutrack has been easy to work with at every turn! They are positive and helpful when things need to be explained, and work with me on whatever I need. Couldn't be happier with them! Special shout out to Catherine, who is very supportive!
The "date of experience" is today's date, but this great experience has gone on for months!

12 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

It means a lot to hear feedback like yours, especially knowing this positive experience has built up over several months rather than just one interaction! It's great to hear our team has stayed patient and helpful whenever things needed explaining, and that we've been able to flex to whatever you've needed along the way. Catherine will be delighted to know she's been called out by name for her support—we'll be sure to pass that along to her directly. Consistency like this matters just as much to us as it does to you, and it's exactly the kind of long-term partnership we hope to build with every author and creator. Thank you for sticking with us, and here's to many more successful months ahead together.

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