Acutrack, Inc. Reviews 

318
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I’ve had a great experience with Acutrack. Their team has been responsive, helpful, and patient throughout the printing and setup process. The books turned out beautiful, and I’m very happy with the s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Working with Acutrack has been wonderful. They're professional and friendly, and I'm a very particular person, so they've had plenty of chances to lose patience with me. They never have. I've w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent services! We got our appointment booked smoothly and we got all the support we needed in a very professional way.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There is a recent innovation that Acutrack made where there is now a specific portal for uploading book manuscripts and cover artwork. This change has made updating old projects and creating new proje... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Commerciële drukkerij
  2. ook in
  3. Boekenuitgever
  4. Digitale afdrukservice

Geschreven door het bedrijf

Acutrack is one of the leading book printing and fulfillment services available for self-publishers today. We instantly improve your customer service and profitability with a unique just-in-time book printing system. When you print and ship with Acutrack, you'll have expanded options for your books that print-on-demand companies can't match. Depending on your print run size, you can choose digital or offset printing at excellent rates, and our content submission template makes it easy to submit your material. Our professional book printing service builds your brand image because it matches the quality and feel of titles from the world's best publishers. We offer a complete range of binding choices, including perfect-bound (paperback), case-bound (hardcover), spiral, and metal O-ring in various trim sizes. The finest paper stock for inside pages and premium recycled coverboard for case-bound complete the look. Technology-driven logistics is the other side of Acutrack, and our global shipping capabilities are second to none. We have industry-leading order fulfillment to speed up shipping and improve customer service. It's easy to connect any online order intake to our system, regardless of your eCommerce platform or marketplace. We ship books as orders come in and can add collateral or merchandise to the packages. Self-publishers who switch to Acutrack from regular print-on-demand services enjoy many advantages. They include control over revenue, customer data retention, faster shipping during high volume periods, top-quality book printing services with more options, and the ability to ship collateral with books. We're the ideal solution for businesses, trainers, schools, and many others with books to print and ship.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

318 reviews

5 sterren
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4,9

Alle reviews

(318)

130 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I am new to business and the app

I am new to business and the app, and they went through each line in production management and, more importantly, set me up for the company.

11 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

It's wonderful to hear your experience has been a positive one! Starting out in business—and learning a new app on top of it—can feel like a lot at once, so it's great that our team was able to walk you through each line in production management and get everything set up properly from the start. That kind of hands-on onboarding is exactly what we aim to provide, especially for those just beginning their journey as a creator or publisher. A strong foundation makes all the difference as you move forward, and we're glad you got that from working with us. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

The team was quick to repsond and…

The team was quick to repsond and answer all my questions

29 oktober 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thanks for sharing your journey with Acutrack! Quick responses and clear answers to your questions are exactly what we aim for, so it's great to know that came through in your experience. Communication and support like this are at the heart of how we work with every author and creator, and we're glad it made things easier on your end. We'll be here whenever you need us as you keep moving forward with your project—here's to many more successful orders together.

Beoordeeld met 4 van de 5 sterren

Fast Responding and helpful

I have had quite the time trying to find a company that will meet my printing needs and Acutrack has been very helpful. They respond fast and are trying to make things work so my book succeeds. I've had a few onnectivity issues with their platform and my website but we are working around it.

11 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

We couldn't ask for better feedback, especially knowing what a search it was to find the right printing partner! It's great to hear our team's responsiveness and willingness to problem-solve have stood out as we work together toward your book's success. We know the connectivity issues between our platform and your website have added some extra steps along the way, and we're glad to be working through those alongside you rather than leaving you to sort them out alone—getting that integration running smoothly is just as much a priority for us as it is for you. Your book's success is what matters most here, and we're committed to making sure the technical side supports that goal. We look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

Fantastic book printing and shipping company

Acutrack is a fantastic book printing and shipping company. The team did a great job launching my first book, and I am looking at giving them the task of printing two new books. For someone who has been publishing with Amazon KDP on a print-on-demand basis, I can confidently say it is as hands-off as the Amazon KDP model. Highly recommended.

9 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

It means a lot to hear feedback like yours! Launching your first book is a big milestone, so we're glad the printing and shipping process helped make it a smooth one. Comparing the experience favorably to Amazon KDP's print-on-demand model is high praise, especially coming from someone who knows that hands-off standard well—it's exactly the kind of ease we want authors to feel when working with us. We'd be honored to take on your next two books and continue supporting your publishing journey. Thank you for the strong recommendation and for placing your confidence in our team; we look forward to being part of many more successful launches ahead.

Beoordeeld met 5 van de 5 sterren

Fulfillment and Logistics made easy!

Our entire experience working with AcuTrack has been nothing short of incredible. We manage a relatively complex annual calendar operation and AcuTrack made it not only easy to integrate with their company and solutions, but also to launch our product after switching partners in 2025. We are incredibly thankful to the team of Catherine, Pete and Raj for making our experience a wonderful one. We look forward to partnering with them for many years to come.

8 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Your feedback truly made our day! Managing a complex annual calendar operation takes real coordination, so hearing that the integration and launch process felt easy—even after switching partners mid-year—means a lot to us. Catherine, Pete, and Raj will be so glad to know their efforts stood out, and we'll make sure they hear how much their support meant to your team. Transitions like this can be daunting, and knowing our team helped make it feel seamless instead is exactly the kind of partnership we strive for with every publisher and creator we work with. Thank you for trusting us with something as important as your product launch. We look forward to partnering with you for many years to come as your operation continues to grow.

Beoordeeld met 5 van de 5 sterren

Acutrack has been amazing to work with

Acutrack has been amazing to work with. They set up my account quickly, walked me through every step, and were incredibly helpful throughout the entire process. Their team is responsive, knowledgeable, and genuinely invested in making things easy. Highly recommend!

5 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

We really appreciate you taking the time to share your experience! Getting your account set up quickly and having someone walk you through each step of the process is exactly the kind of onboarding experience we hope every author and creator has with us. It's especially great to hear that our team's responsiveness and knowledge came through, and that the support felt genuinely invested rather than just transactional. Making things easy is always the goal, so knowing that's how it felt on your end is a real win for us. Thank you for the strong recommendation—we look forward to being your fulfillment partner for years to come.

Beoordeeld met 5 van de 5 sterren

Excellent Communication & Quality Products

Every member of the Acutrack team is top-notch! They are very responsive to any inquiry and walk you through every step of the process in a way that leaves you empowered and enthusiastic for the future. I highly recommend Acutrack and their services.

3 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Reading your review means a great deal to our team! Responsive communication and clear guidance at every step are things we really strive for, so it's great to hear the process left you feeling empowered and enthusiastic rather than overwhelmed. That kind of partnership and support is exactly what we aim to offer every author and creator we work with, and knowing it came through in your experience is wonderful to hear. Thank you for highlighting the whole team's efforts and for recommending our services so warmly—it's a real vote of confidence. We can't wait to see what's next for your business, and we'll be here whenever you need us along the way.

Beoordeeld met 5 van de 5 sterren

Acutrack is Very Helpful

Acutrack its employees (especially my customer service specialist, Catherine F., and printing & formatting specialist, Bala), are great to work with. They are very helpful, friendly, and have often gone above and beyond to help me with various issues. I really appreciate the team there. I would not easily have been able to navigate TTS without them. Thank you, Cathe & team!

3 december 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thanks for sharing your journey with Acutrack! It's wonderful to hear that Catherine F. and Bala have been so helpful and friendly along the way—we'll be sure to pass your kind words on to them both, as feedback like this really makes their day too. Navigating TikTok Shop can come with its own learning curve, so knowing our team was able to guide you through it and go above and beyond means a lot. That kind of hands-on support and partnership is exactly what we aim for with every author and creator we work with. Thank you, Cathe, and the whole team for making this such a smooth experience—we look forward to supporting your continued success.

Beoordeeld met 5 van de 5 sterren

I feel Acutrack made getting my book…

I feel Acutrack made getting my book printed and shipped very easy. I recommend if you are going to sell on Tic Tok, you for sure want to use them.

24 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

It's wonderful to hear your experience has been such a positive one! Getting your book printed and shipped shouldn't be complicated, so it's great to know the process felt easy and straightforward on our end. Your mention of TikTok Shop really stood out to us too—we're happy to support authors like you as you grow your audience and sales on the platform, and fulfillment speed and reliability matter even more when orders are coming in through social selling. Thank you for recommending us to fellow authors and creators; that kind of word-of-mouth means a great deal. We're excited to continue growing with you, and wishing you continued success with your TikTok Shop.

Beoordeeld met 5 van de 5 sterren

Outstanding Fulfillment Partner

Acutrack has been absolutely amazing to work with. They handle all of my TikTok Shop order fulfillment, and everything has been smooth, fast, and reliable. No issues whatsoever.

Their communication is excellent, their process is efficient, and they consistently deliver without any headaches or delays. It’s rare to find a fulfillment partner that’s this dependable and easy to work with.

Highly recommend Acutrack to anyone looking for a professional, trustworthy, and well-run fulfillment service.

23 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much for your incredible review! We're delighted to hear that your experience with Acutrack has been smooth, reliable, and hassle-free. Providing fast, dependable fulfillment and clear communication is at the heart of what we do, so it's wonderful to know we've been able to meet your expectations.

Your recommendation means a great deal to our entire team. We're grateful for the opportunity to support your TikTok Shop and look forward to continuing to help your business grow. Thank you for choosing Acutrack!

Beoordeeld met 5 van de 5 sterren

TikTok Shop challenges

We were having great difficulty setting up variations with our TikTok Shop and Daniel was fantastic at walking us through our challenges to make sure everything worked correctly. Can’t express our appreciation enough!

20 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much for your wonderful feedback! We're thrilled to hear that Daniel was able to help you navigate the challenges of setting up product variations for your TikTok Shop. Our goal is to make the process as smooth as possible, and it's great to know his guidance made a difference.

We'll be sure to share your kind words with Daniel—they'll mean a lot to him! Thank you for trusting Acutrack, and we look forward to continuing to support your success as your business grows.

Beoordeeld met 5 van de 5 sterren

I really appreciate the support…

I really appreciate the support Acutrack has given me over the past months. I had a problem with TikTok opening my Shop. What should have taken 2-3 weeks to do took 4 months. During this time period, the Acutrack team was very encouraging, and I look forward to many prosperous years in Acutrack, fulfilling my book purchases. I highly recommend Acutrack.

20 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much for sharing your experience! We truly appreciate your patience throughout the TikTok Shop setup process. We know it took much longer than expected, and we're glad our team could provide the encouragement and support you needed along the way.

It's incredibly rewarding to hear that you felt supported during a challenging time, and we're honored to be your fulfillment partner. Thank you for your recommendation and for placing your trust in Acutrack. We look forward to many successful years ahead and supporting your continued growth!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service! I had an issue that needed to be resolved, and they fixed it quickly. I've been working with them since early this year and am very happy overall.

21 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much for your kind words! We're thrilled to hear that our team was able to resolve your issue quickly and that you've had a positive experience working with us since the beginning of the year.

Providing responsive, reliable support is something we take great pride in, and it's wonderful to know that it has made a difference for you. We truly appreciate your trust in Acutrack and look forward to continuing to support your business for years to come!

Beoordeeld met 5 van de 5 sterren

Always available to help and very knowledgeable

They walked me through every step of the process, and there was always someone to help with technical questions or otherwise - whether it be my account manager or an integration expert. I wouldn't say it was entirely seamless, but that may be on my part!

20 november 2025
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you for taking the time to share your experience! We're delighted to hear that our team was there to support you every step of the way and that your account manager and integration experts were able to help whenever questions came up.

We also appreciate your honest feedback about the process. Implementations can sometimes involve a few moving parts, and we're always looking for ways to make the experience as smooth and seamless as possible. Your comments help us continue improving.

Thank you for choosing Acutrack—we're grateful to be your partner and look forward to supporting your continued success!

Beoordeeld met 5 van de 5 sterren

Actrack makes selling a breeze on TikTok Shop

I've been working with Acutrack for the past 4 months. Within this time, they've made my experience selling my books on TikTok Shop a breeze. I work very closely with my project manager (shout out to Sindhu!) and she is readily available to answer my many questions. A few highlights on what I value about Acutrack:
1. High quality print job
2. Responsiveness when I have questions
3. Extremely smooth and dependable fulfillment
4. Very proactive to ensure my satisfaction

I know I'm just starting with Acutrack and using their basic offerings, but I look forward to expand our relationship in the near future!

18 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

What a wonderful review—thank you for sharing your experience! We're so glad Acutrack has helped make selling on TikTok Shop simple and seamless. We'll be sure to pass your kind words along to Sindhu—she'll be delighted to know her support has made a difference. It's great to hear you're happy with the print quality, fulfillment, and responsiveness of our team. We're excited to continue growing alongside you and supporting your success in the months ahead!

Beoordeeld met 5 van de 5 sterren

Acutrack responds in a timely manner and is very helpful.

I find Acutrack responds in a timely manner and is always willing to help out.

17 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

We're happy to hear our team has been responsive and ready to help whenever you need us. Providing dependable support is a priority for us, and we're grateful you took the time to share your experience. Thank you for choosing Acutrack!

Beoordeeld met 5 van de 5 sterren

great follow up

Catherine followed up and answered my questions nicely. She helped me set up my account along the way and explained all the steps clearly.

17 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

We're so glad to hear Catherine made your onboarding experience smooth and easy to follow. Providing clear guidance and personalized support is what we strive for, and it's wonderful to know she was able to answer your questions every step of the way. Thanks for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Excellent support at every step.

From the start, Acutrack's staff has worked hard to make my experience with them the best. They explained to me up front what I could expect from them and how to get additional help. They were patient with me during the TikTok integration, and we got everything working as it should. Orders are filled and mailed quickly, and the portal clearly organizes all the information I need. I am very pleased with Acutrack

17 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

We're thrilled to know your experience has been a positive one from the very beginning! It's great to hear our team could guide you through the TikTok integration and provide the support you needed along the way. Knowing that your orders are being fulfilled smoothly and that the portal has made managing your business easier is exactly what we strive for. Thank you for sharing your experience—we're grateful to be part of your journey!

Beoordeeld met 5 van de 5 sterren

Helpful support team!

The Acutrack support team was helpful, and helped guide me through all my questions and showed me how to effectively use my new client portal!

13 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

We're so glad to hear our support team could help you get started with confidence! Making the onboarding process simple and ensuring our client portal is easy to use are important to us. Thanks for sharing your experience—we're excited to be part of your journey!

Beoordeeld met 5 van de 5 sterren

Great service and support

It’s been great knowing I have a fulfillment center I can rely on for high-quality book printing and on-time shipping. I’ve been learning the process along the way, and Catherine has been such a big help for me. She’s my contact person and always makes sure things run smoothly while answering any questions I have. Everyone at Acutrack has been patient, kind, and professional. I truly appreciate their support and attention to detail

11 november 2025
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Hi Rhonda, hearing that we've made your publishing journey easier is exactly what we strive for. We're so glad Catherine and the rest of our team have been there to answer your questions and keep everything running smoothly. Thank you for choosing Acutrack—we're excited to be part of your success!

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