I’ve had a great experience with Acutrack. Their team has been responsive, helpful, and patient throughout the printing and setup process. The books turned out beautiful, and I’m very happy with the s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Working with Acutrack has been wonderful. They're professional and friendly, and I'm a very particular person, so they've had plenty of chances to lose patience with me. They never have. I've w... Toon meer
Bedrijf heeft geantwoord
Excellent services! We got our appointment booked smoothly and we got all the support we needed in a very professional way.
Bedrijf heeft geantwoord
There is a recent innovation that Acutrack made where there is now a specific portal for uploading book manuscripts and cover artwork. This change has made updating old projects and creating new proje... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Acutrack is one of the leading book printing and fulfillment services available for self-publishers today. We instantly improve your customer service and profitability with a unique just-in-time book printing system. When you print and ship with Acutrack, you'll have expanded options for your books that print-on-demand companies can't match. Depending on your print run size, you can choose digital or offset printing at excellent rates, and our content submission template makes it easy to submit your material. Our professional book printing service builds your brand image because it matches the quality and feel of titles from the world's best publishers. We offer a complete range of binding choices, including perfect-bound (paperback), case-bound (hardcover), spiral, and metal O-ring in various trim sizes. The finest paper stock for inside pages and premium recycled coverboard for case-bound complete the look. Technology-driven logistics is the other side of Acutrack, and our global shipping capabilities are second to none. We have industry-leading order fulfillment to speed up shipping and improve customer service. It's easy to connect any online order intake to our system, regardless of your eCommerce platform or marketplace. We ship books as orders come in and can add collateral or merchandise to the packages. Self-publishers who switch to Acutrack from regular print-on-demand services enjoy many advantages. They include control over revenue, customer data retention, faster shipping during high volume periods, top-quality book printing services with more options, and the ability to ship collateral with books. We're the ideal solution for businesses, trainers, schools, and many others with books to print and ship.
Contactgegevens
350 Sonic avenue, 94551, Livermore, Verenigde Staten
- (888) 234-3472
- sales@acutrack.com
- acutrack.com
4,9
Uitstekend
318 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I recently ran into a technical issue
I recently ran into a technical issue, and the Acutrack team handled it with outstanding professionalism. Sinduja quickly connected me with the right support, and Daniel was able to resolve everything smoothly. Their responsiveness and willingness to help made the whole experience stress-free. I truly appreciate their consistent dedication to great customer service.
10 november 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you for your thoughtful review! We're so glad our team was able to resolve your issue quickly and make the process as smooth as possible. We'll be sure to share your kind words with Sindhuja and Daniel. We truly appreciate your trust and look forward to continuing to support you!
Solid support
I enjoyed working with Acutrack and their team. They were very friendly and helpful!
10 november 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you for your kind words! We're so glad you enjoyed working with our team. We truly appreciate your support and look forward to working with you again!
Acutrack has been a total game-changer…
Acutrack has been a total game-changer for my business.
As an author and small business owner navigating the world of Shopify and TikTok Shop, I was completely overwhelmed by the logistics of printing and shipping books. Acutrack made the entire process feel effortless. Their team helped me understand the tech side of connecting my online store, automated my fulfillment, and guided me step-by-step through setup so I could focus on creating instead of packing boxes.
My books look beautiful, my customers get their orders quickly, and everything runs seamlessly behind the scenes. If you’re an entrepreneur looking to scale without losing your mind over shipping or inventory, I can’t recommend Acutrack enough.
6 november 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you so much for this amazing review! Knowing that we've helped make the logistics of printing, fulfillment, and Shopify and TikTok Shop integration feel effortless is incredibly rewarding. Our goal is to take the complexity out of fulfillment so creators and entrepreneurs can spend more time doing what they love. We're thrilled that your books are reaching your customers quickly and that our team has been able to support your growth every step of the way. Thank you for your trust and recommendation—we're excited to continue being part of your journey as your business grows!
Great quality and support!
The quality of my printed cookbook with all the color photos is excellent. The production team was easy to work with. They tweaked some details based on my input and the final product turned out just as I had envisioned it. The support teams are very responsive when it comes to technical issues, website integration, and customer issues.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you for sharing your experience! We're delighted to hear that you were pleased with the quality of your cookbook and that our production team was able to help bring your vision to life. Collaborating with authors to create books they're proud of is one of the most rewarding parts of what we do. We're also happy to know our support team has been responsive and helpful with your technical questions, website integration, and customer support needs. Thank you for trusting Acutrack with your project—we look forward to continuing to support your success!
Highly Recommend!
Working with Acutrack has been an incredible experience. Their team is always professional, responsive, and truly puts their clients first. They’re consistently on top of orders, communication, and fulfillment, making the entire process smooth and stress-free. I really appreciate how dedicated they are to helping my business run efficiently and ensuring customers get the best experience possible. Highly recommend!
17 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you for your wonderful review! We're delighted to hear that working with Acutrack has been such a positive experience. Providing reliable communication, seamless fulfillment, and exceptional customer support is at the core of what we do, so it's incredibly rewarding to know we've helped make your operations smooth and stress-free. Your trust and recommendation mean a great deal to our team. We look forward to continuing to support your business and helping you deliver an outstanding experience to your customers!
Highly Recommend
This company has been a pleasure to work with. They are def ahead of the curve when it comes to print on demand and shipping. Everyone is extremely helpful and kind to work with. My rep is
Sindhuja Manjunath has been amazing to work with. They offer more help than just selling books as well. They offer marketing strategies that they see work with their other clients. 10 out of 10
23 juli 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you so much for your incredible review! We're honored to be part of your publishing journey and are thrilled to hear that you've had such a positive experience with our team. It's especially rewarding to know that Sindhuja has provided exceptional support and that our marketing insights have added value beyond printing and fulfillment. We'll be sure to share your kind words with her. Your trust and 10 out of 10 recommendation mean the world to us. We look forward to continuing to support your success for years to come!
Smooth Experience
Acutrack has been great to work with. Catherine always stays on top of my account and makes sure everything runs smoothly.
11 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you for your kind review! We're so pleased to hear that you've had a smooth experience working with Acutrack. We'll be sure to share your wonderful feedback with Catherine—she'll be delighted to know her dedication and attention to your account have made a positive impact. We truly appreciate your trust and look forward to continuing to provide the reliable service and support you deserve!
Smooth Fulfillment with Great Support
Acutrack has been great to work with overall! Communication and scheduling were smooth, and my account manager has always been helpful and responsive. They guided me through getting my TikTok Shop set up and kept in touch throughout the process.
The only challenge I encountered was during the initial TikTok integration — we ran into a system error, and I had to troubleshoot it on my own. It would have been nice to have a bit more technical guidance in that area.
That said, once everything was up and running, fulfillment and shipping have been seamless. I appreciate their ongoing support and would definitely recommend them for reliable print‑on‑demand and fulfillment services.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you for your thoughtful and balanced review! We're delighted to hear that you've had a positive experience with our team and that your account manager was able to support you throughout the onboarding process. It's also wonderful to know that your fulfillment and shipping experience has been seamless.
We truly appreciate your honest feedback regarding the initial TikTok integration. Your insights help us identify opportunities to improve, and we'll continue working to provide even better technical guidance during the onboarding process.
Thank you for your trust and recommendation. We're grateful to be your print-on-demand and fulfillment partner, and we look forward to supporting your continued success!
Acutrack is fantastic to work with
Acutrack is fantastic to work with! They explained their process very clearly and answered all of my questions. They are there whenever I need them. Highly recommend!
10 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Hi Anne, Thank you for your wonderful recommendation! We're so glad to hear that our team was able to make the process clear, answer your questions, and provide the support you needed along the way. Our goal is to make every step of the publishing and fulfillment journey as smooth and stress-free as possible. We truly appreciate your trust in Acutrack and look forward to being here whenever you need us. Thank you for choosing us as your partner!
Acutrack are attentive, fast, efficient, and helpful
Acutrack have been attentive to every single aspect of shipping, printing, and the product handling pertaining to my business. They get back to me extremely quickly and are always willing to take the extra time to fully explain things through with me, which is very appreciated. I would highly recommend them for any business or individual who wishes to have physical products shipped efficiently and effectively. Their dashboard is also extremely easy to navigate and I can go about my day knowing that orders are taken care of.
17 september 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Hi Jack, Thank you for taking the time to share your experience! It means a great deal to know that our team has earned your trust by being responsive, thorough, and committed to supporting your business every step of the way. We're especially pleased that our dashboard makes it easy to manage your orders while giving you confidence that your fulfillment is being handled efficiently. Your recommendation is truly appreciated, and we're honored to be your printing and fulfillment partner. We look forward to continuing to help your business grow!
Great Experience
I've just begun selling. Everything seems to be running smoothly. Catherine has been a tremendous help. (I'm not tech savvy.) She's patient, kind, knowIedgeable. I appreciate having a point person who I feel confident will assist with any issues. Everyone at Acutrack has been wonderful. Looking forward to a long working relationship! Thanks.
7 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you so much for your kind words! We're thrilled to hear that your selling journey is off to a smooth start. It's especially wonderful to know that our customer support has been able to provide the patience, guidance, and support you needed. We'll be sure to share your feedback with her—it will mean a lot. Our goal is to make the process as simple and stress-free as possible, and we're grateful for the opportunity to be part of your journey. Thank you for choosing Acutrack.
We look forward to a long and successful partnership!
Acutrack sticks with you!
I hired Acutrack for fulfillment and shipping of my book via TikTok Shop. Each member of their team from the first call, through onboarding, and follow up. TikTok took weeks on their side of integration, but Acutrack stuck with me and finally everything was approved! Acutrack personnel are responsive, knowledgeable and professional. I truly appreciate being assigned an account manager to answer all my inquiries in a timely manner. Sindhuja M. offers excellent customer service. I have peace of mind knowing she is just an email or phone call away. I am confident in our partnership. I highly recommend Acutrack.
6 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Hi Tina, Thank you so much for your detailed and thoughtful review! We're delighted to hear that our team was able to support you throughout every stage of the process—from onboarding and TikTok Shop integration to fulfillment and ongoing support. We know the integration process can sometimes take time, and we're glad we could help you navigate it successfully. We'll be sure to share your kind words with Sindhuja, who will be thrilled to know her responsiveness and dedication gave you peace of mind. Your trust and recommendation mean so much to us, and we're grateful to be your fulfillment partner. We look forward to supporting your continued success!
Great quality and service
The quality of Acutrack’s book printing is outstanding! I was truly impressed. The books look and feel far superior to those from Amazon. Beyond that, the Acutrack team has been incredibly supportive in helping me get integrated on TikTok. Manmath, in particular, has been consistently available, responsive, and a pleasure to work with.
4 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Hi Paco, Thank you for your wonderful feedback! We're delighted to hear that you're so pleased with the quality of your books and that they exceeded your expectations. It's also great to know that our team was able to make your TikTok integration process a smooth experience. We'll be sure to share your kind words with Manmath—he'll be thrilled to know his responsiveness and support made a positive impact. Thank you for choosing Acutrack. We truly appreciate your trust and look forward to continuing to support your publishing success!
I totally recommend Acutrack, Inc.
The prompt service, excellent follow-up, and fantastic personal service.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Thank you so much for your recommendation! We're thrilled to hear that you had such a positive experience with Acutrack. Providing prompt service, proactive follow-up, and personalized support is what we strive for every day, so it's wonderful to know that it made a difference. We truly appreciate your trust and look forward to continuing to support you on your publishing journey!
Acutrack is the real deal!
Sindhuja and Acutrack has been phenomenal to work with. They are extremely supportive and provide resources to help boost book sales. Acutrack takes care of of the printing and distribution of my book on TikTok Shop. I highly recommend!
1 oktober 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Hi AJ,
Thank you so much for your fantastic review! We're delighted to hear that you've had such a positive experience with Sindhuja and the Acutrack team. Supporting authors goes beyond printing and distribution—we're committed to providing the guidance and resources needed to help our clients succeed, including on TikTok Shop. Your recommendation means a great deal to us, and we truly appreciate your trust. We look forward to continuing to support your publishing journey and future success!
Always have a great experience
I have a great experience with Acutrack! They're my manufacturing and fulfilment partners for my TikTok Shop, and their service is simply amazing.
1 september 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
HI Liubou,
Thank you so much for your kind words! We're thrilled to hear that you've consistently had a great experience with Acutrack. It's a pleasure to support your TikTok Shop as your manufacturing and fulfillment partner, and we're delighted that our team has been able to deliver the level of service you expect. We truly appreciate your trust in us and look forward to continuing to help your business grow and succeed!
Supportive and personalized service
I received supportive, professional, and personalized service from Sindhuja Manjunath at Acutrack Inc. She answered several questions I had about my business, and created a path forward to selling my book more efficiently.
I would highly recommend Ms. Manjunath and Acutrack for excellence in publishing.
29 september 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Hi Christine,
Thank you for your wonderful review! We're delighted to hear that Sindhuja was able to provide the supportive, professional, and personalized guidance you needed. Helping authors find the most efficient path to publishing and book distribution is at the heart of what we do, and we're thrilled that your experience reflected that. We'll be sure to share your kind words with Sindhuja—they'll mean a great deal to her. Thank you for your recommendation and for choosing Acutrack. We look forward to continuing to support your publishing journey!
They are amazing
They are amazing. I keep pinching myself—is this real? Customer service outstanding, responsive, prompt. I left Lightning Source as the primary supplier of our books. Not even close. Very happy about the switch. This is the genuine alternative to using LS. Telemachos Publishing.
26 september 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Hi Joe, Thank you so much for sharing your experience! We’re truly honored by your kind words and thrilled to know that making the switch has been such a positive step for you. Our team works hard to provide responsive, reliable support, and hearing that it’s making a real difference means the world to us.
We’re proud to be your publishing partner!
Experienced Partner Helping Me Scale My Business
I've had a very positive experience with this vendor and would highly recommend working with them. I am a small independent publisher that has been publishing for several years. Acutrack is helping me scale my business and expand into some publishing markets that I've not been able to reach before now. They have a wealth of experience and they are also good at working with small businesses that are expanding to TikTok Shop and other e-commerce platforms. All of the staff that I have communicated with has been very helpful, friendly, and professional. The print quality of the books that Acutrack is producing for me is excellent. Their fulfillment services are also excellent and competitively priced.
25 september 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Hi Jennifer, Thank you so much for sharing your experience with us! We are thrilled to hear that you’ve had such a positive journey working with Acutrack. It’s wonderful to know that our team has been able to support your growth as an independent publisher and help you reach new markets.
We take great pride in offering solutions that work for businesses of all sizes, and we’re especially glad that our print quality, fulfillment services, and customer support have exceeded your expectations. Your kind words about our staff being helpful, friendly, and professional mean a lot to us.
We look forward to continuing to be a trusted partner in your publishing journey and supporting your success on platforms like TikTok Shop and beyond. Thank you again for recommending us!
Awesome communication and willingness…
Awesome communication and willingness to go above and beyond for the client. Extremely fast shipping too.
25 september 2025
Review zonder uitnodiging
Antwoord van Acutrack, Inc.
Hi Remington, Thank you so much for your kind words! We’re delighted to hear that our communication, dedication, and fast shipping made a positive impact on your experience. Providing excellent service and going the extra mile for our clients is always our goal, and it’s great to know we delivered that for you. We truly appreciate your support and look forward to working with you again!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.