Adage Credit Reviews 

306
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My experience with Adage credit is always pleasant. The staffs are friendly, they understand the situation and circumstances you have and also very reasonable. I would definitely recommend if your beh... Toon meer

Beoordeeld met 5 van de 5 sterren

I have terrible credit, couldn’t get accepted anywhere. I didn’t get the loan I requested but Richard who I spoke to offered me one abit less. Was a quick experience from my application this morning t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was one of the most pleasant application experience for a loan I've ever had. Once I received the phone call appointment, I spoke to a very kind and professional man called Richard. He couldn't o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy and positive experience. They don’t just look at your credit history but take the time to speak to you and understand why you are taking this option. The agent was kind , lovely and non judgmenta... Toon meer

Bedrijfsgegevens

  1. Leningbureau
  2. ook in
  3. Alternatieve financiële diensten
  4. Financiële instelling
  5. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Adage credit is a social enterprise primarily focused and specialised in finance and business development at grassroots level supporting communities that are financially excluded. We offer client a financial products and services designed to meet the needs of people who are financially excluded. We make decisions based on telephone interviews and review of your banking data - we do not typically use credit scoring so we may be able to lend to customers with poor credit scores if they are able to make affordable repayments. We have been operating since 2011 and are members of Responsible Finance and are proud to have been supported by Fair4All finance.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

306 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(306)

143 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quick appointment

Quick appointment

10 januari 2025
Logo Adage Credit

Antwoord van Adage Credit

Thank you for your 5 star review! Feel free to contact us if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful happy with…

Very friendly and helpful happy with the service so far

13 november 2024
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Antwoord van Adage Credit

Thank you for your kind words Muawuka! We’re glad you found our customer service friendly and helpful. Please do not hesitate to reach out to us, if you need any further assistance.

Beoordeeld met 1 van de 5 sterren

No contact applied and done open…

No contact applied and done open banking emails ignored don’t seem professional perhaps could have courtesy to reply or respond now maybe?
Matthew Howland

28 oktober 2024
Review zonder uitnodiging
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Antwoord van Adage Credit

Hi Matthew,

Firstly, our loan application is currently closed for new customers as indicated when clicking the apply button on our site. Also, for future reference: you would need to submit valid photo identification for an application to move forward.

Kind regards,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Very polite from start to finish always…

Very polite from start to finish always double checks and ask if I have any questions

10 oktober 2024
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Antwoord van Adage Credit

Thank you for your lovely review Sarah! We’re delighted you found our service very polite and considerate. If you need any further assistance, do not hesitate to reach out to us.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Quick and simple

Quick and simple

4 september 2024
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Antwoord van Adage Credit

Thank you for your 5-star review Kashiku. We’re glad you found it quick and simple. If you need any further assistance, do not hesitate to reach out to us.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Very helpful and friendly.
Amani does take the time to take you through the process and always responsive.
Friendly professional

4 september 2024
Logo Adage Credit

Antwoord van Adage Credit

Thank you for your lovely review Bwingo. We’re so happy you found Armani friendly and professional, she's great! Please do not hesitate to reach out to us, if you need any further assistance.

Thanks for your review,
Adage Credit

Beoordeeld met 1 van de 5 sterren

I read the reviews first and a lot of…

I read the reviews first and a lot of the negative ones were saying the same things: Bad communication, don’t get back to you etc..

However because the overall rating is so high I thought I’d still apply…

Should have listened to the bad ones. Applied and did the open banking process. They then asked straight away to send I.D, which I did straight away. Then about 6 days passed and heard nothing. So I emailed them just to see if there was any update, they then sent me an automated email back saying I need to do the open banking thing (even though I have). Anyways did that again… 3 days pass and heard nothing again.

I get that people get accepted and also don’t get accepted but they should at least update people either way especially when you’re sharing personal information/giving access to bank details.

Horrendous customer service.

15 augustus 2024
Review zonder uitnodiging
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Antwoord van Adage Credit

Thank you for taking the time to share your candid review Anth. We're sorry to hear of the slow service and lack of follow up you received during your application. We sincerely apologise as this doesn’t reflect the quality we strive to deliver.

We attempted to contact you earlier today to communicate this, but were unable to reach you.

Thanks again for your review,
Adage Credit

Beoordeeld met 4 van de 5 sterren

Small business offering good service.

I was a bit sceptical at the beginning of the process as it is unusual to the normal processes I have experienced with Loan companies. Took slightly longer than I expected (roughly 10-12 days), and involved me having to chase progress of my application. However, they were very nice on the phone, went through a few questions and the agreed loan was delivered promptly after agreements had been signed. Adage are a sympathetic alternative to larger businesses who just see you as a credit score. Would recommend. :-)

15 augustus 2024
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Antwoord van Adage Credit

Thank you for your insightful review James. We're grateful for your patience and happy to have been able to deliver you an ample solution. Please do not hesitate to reach out to us, if you need any further assistance.

Thanks for your review and recommendation,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Actually quite surprised at how easy…

Actually quite surprised at how easy this was. Friendly staff and explained everything really well. Would recommend these guys to anyone.

9 augustus 2024
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Antwoord van Adage Credit

Thank you for your great review! We’re delighted to hear you had such a smooth experience and found our staff friendly. Please do not hesitate to reach out to us, if you need any further assistance.

Thanks for your review and recommendation,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Nice

Applied on the Friday, they called me the monday to just confirmed some bits and then not long after the money was in my account. fab. thanks

5 augustus 2024
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Antwoord van Adage Credit

Thank you for your lovely review Lucy! We’re glad you found your experience with us 'fab' :). Feel free to contact us if you need any further assistance.

Thanks for your review,
Adage Credit

Beoordeeld met 1 van de 5 sterren

Absolutely shambles of a company…

Absolutely shambles of a company heard nothing for 10 days, and this carnt be to high demand, they need to sort it, amd you reply with sau8ng you have sent me 3 emails, which os a total lie, I have seen these responses in other complaints against you're company

7 augustus 2024
Review zonder uitnodiging
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Antwoord van Adage Credit

Hi Gareth, we're sorry to hear you experienced such a slow process. Due to the high amount of applications we are currently receiving, our response times are slower than usual.

However, upon checking we found we did request further information from you to process your application, but you didn't provide any. We sent a total of 3 emails concerning the further information we required, yet again you didn't provide any.

Thanks for your review,
Adage Credit

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