Adage Credit Reviews 

306
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My experience with Adage credit is always pleasant. The staffs are friendly, they understand the situation and circumstances you have and also very reasonable. I would definitely recommend if your beh... Toon meer

Beoordeeld met 5 van de 5 sterren

I have terrible credit, couldn’t get accepted anywhere. I didn’t get the loan I requested but Richard who I spoke to offered me one abit less. Was a quick experience from my application this morning t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was one of the most pleasant application experience for a loan I've ever had. Once I received the phone call appointment, I spoke to a very kind and professional man called Richard. He couldn't o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy and positive experience. They don’t just look at your credit history but take the time to speak to you and understand why you are taking this option. The agent was kind , lovely and non judgmenta... Toon meer

Bedrijfsgegevens

  1. Leningbureau
  2. ook in
  3. Alternatieve financiële diensten
  4. Financiële instelling
  5. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Adage credit is a social enterprise primarily focused and specialised in finance and business development at grassroots level supporting communities that are financially excluded. We offer client a financial products and services designed to meet the needs of people who are financially excluded. We make decisions based on telephone interviews and review of your banking data - we do not typically use credit scoring so we may be able to lend to customers with poor credit scores if they are able to make affordable repayments. We have been operating since 2011 and are members of Responsible Finance and are proud to have been supported by Fair4All finance.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

306 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(306)

143 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I have been trying to get hold of some…

I have been trying to get hold of some one for days ! Kept ringing number no answer! Things with application went smooth as first then heard nothing at all

2 augustus 2024
Review zonder uitnodiging
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Antwoord van Adage Credit

Hi Tracy, we're sorry to hear you couldn't get successfully in contact. Due to the high amount of applications we are currently receiving, our response times are slower than usual.

Upon checking your most recent application, it appears an outcome was already emailed out to you.

Thanks for your review,
Adage Credit

Beoordeeld met 1 van de 5 sterren

Absolutely awful company

Absolutely awful company. 0 communication,0 update on application. Takes them 3 days to ask for Identity. Send that to them nothing after that. Been waiting 4 days now. Instead I withdrew my application, all they could tell me was sorry we are experiencing a high demand.

Pathetic. Terrible service. Do not bother.

Terrible customer service

2 augustus 2024
Review zonder uitnodiging
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Antwoord van Adage Credit

Hi Davidoff, we're sorry to hear you experienced such a slow process. Due to the high amount of applications we are currently receiving, our response times are slower than usual.

However, upon checking we found we did request further information from you to process your application, yet you didn't provide any. We sent a total of 2 emails concerning the further information we required, yet again you did not provide any.

Thanks for your review,
Adage Credit

Beoordeeld met 4 van de 5 sterren

I have applied for a loan every one…

I have applied for a loan every one here saying that they got approved on same day ..but for me it's not happend...what is the average time for approval or response

2 augustus 2024
Review zonder uitnodiging
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Antwoord van Adage Credit

Hi Rakesh, you seem to still have outstanding information that is required for your application to be processed. We've already sent you 2 follow-up emails regarding this, have a look in your junk mail if you can't seem to find said emails.

Thanks for your review,
Adage Credit

Beoordeeld met 4 van de 5 sterren

Simple,quick & friendly service

Simple,quick & friendly service. Loan in bank within two hours of acceptance.

26 juli 2024
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Antwoord van Adage Credit

Thank you for your review Mr Mills. We’re delighted you found our service simple, quick & friendly. If you need any further assistance, do not hesitate to reach out to us.

Thanks for your review,
Adage Credit

Beoordeeld met 2 van de 5 sterren

Long prossess

I've applied for a loan and was led to believe I'd hear back the same day but I never. How long will it be before I hear back?

23 juli 2024
Review zonder uitnodiging
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Antwoord van Adage Credit

Hi Rebecca, according to our records a response has already been sent out to you.

You were prompted (via 4 separate emails sent to you) to submit additional key documentation that was left out.

A decision regarding your loan application has already been sent, please check your inbox or junk mail if you haven't as yet.

Thanks for your review,
Adage Credit

Beoordeeld met 2 van de 5 sterren

It’s a really long

It’s a really long, slow process. I started my application about a week ago, and had one email since, did everything they’ve asked then it’s been silent again…..not really sure why it’s so slow but there it is

17 juli 2024
Review zonder uitnodiging
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Antwoord van Adage Credit

We're so sorry to hear you experienced such a slow process Cameron. Due to the high amount of applications we are currently receiving, our response times are slower than usual.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

The team at Adage Credit were all…

The team at Adage Credit were all helpful.

11 juli 2024
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Antwoord van Adage Credit

Thank you for your 5-star review. We’re delighted you found our team helpful. If you need any further assistance, do not hesitate to reach out to us.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Very good and straight forward

Very good and straight forward

9 juli 2024
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Antwoord van Adage Credit

Thank you for your 5-star review Charlie. We’re happy to hear you found the process very good and straight forward. If you need any further assistance, do not hesitate to reach out to us.

Thanks for your review,
Adage Credit

Beoordeeld met 1 van de 5 sterren

Applied for a £200 payday loan

Applied for a £200 payday loan. I had to give them access to my bank which I did. It's been 5 days and I've not received a single email or phone call as to what is going on ! If you're looking for a RELIABLE company when in need of emergency funds, this wouldn't be the place. Evidently

3 juli 2024
Review zonder uitnodiging
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Antwoord van Adage Credit

We're sorry to hear you experienced such a slow process. Due to the high amount of applications we are currently receiving, our response times are slower than usual. We did request further information from you to help find your application, but you didn't provide any.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

The lady was very kind and lovely xx…

The lady was very kind and lovely xx also very quick and professional x thankyou so much

5 juli 2024
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Antwoord van Adage Credit

Thank you for your lovely review Denise. We’re so happy you found our customer service rep kind and the process quick and professional. Please do not hesitate to reach out to us, if you require any further assistance.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Great company quick and reliable great…

Great company quick and reliable great service and quick easy communication will definitely use again

5 juli 2024
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Antwoord van Adage Credit

Thank you for your great review Dean. We’re glad to hear you found our service reliable, quick and easy. Please do not hesitate to reach out to us, if you require any further assistance.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

The service is quick and easy

The service is quick and easy, fantastic customer service, will love to recommend this company to friends and family.

14 juni 2024
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Antwoord van Adage Credit

Thank you for your brilliant review Clara! We’re delighted you found the service quick and easy, and our customer service fantastic. Please do not hesitate to reach out to us, if you need any further assistance.

Thanks for your review and recommendation,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Good customer service

Hi
I got a good experience and they sorted out my case faster.
People are helpful

11 juni 2024
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Antwoord van Adage Credit

Thank you for your 5-star review Jose! We’re glad you had a good experience and found our customer service helpful. If you need any further assistance, do not hesitate to reach out to us.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Excellent service

Easy process. Staff extremely courteous and helpful. Overall, excellent service!!

5 juni 2024
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Antwoord van Adage Credit

Thank you for such a lovely review Patricia! We’re truly delighted you found our staff extremely courteous and our service excellent. Please do not hesitate to reach out to us, if you need any further assistance.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Great work

Made a loan application and the process was smooth and fast. I would definitely come back to them again in the future. Keep up the good work

4 juni 2024
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Antwoord van Adage Credit

Thank you for your great review Mohammad! We’re so happy you found the application process smooth and fast. We're here, should you need us again in the future. So please do not hesitate to reach out to us if you need any further assistance.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Thanks for helping out

Thanks for helping out

31 mei 2024
Logo Adage Credit

Antwoord van Adage Credit

Thank you for your 5-star review! We're glad to have been there to help. If you need any further assistance, do not hesitate to reach out to us.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

30 mei 2024
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Antwoord van Adage Credit

Thank you for your 5-star review! We're happy your found our service excellent. If you need any further assistance, do not hesitate to reach out to us.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Speaking to Amani was pleasant

Speaking to Amani was pleasant. She explained everything clearly, she made me feel comfortable.
Thank you Amina keep up the good work.

30 mei 2024
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Antwoord van Adage Credit

Thank you for your 5-star review Constance! We’re happy to hear Amani explained everything clearly and made you feel comfortable.Please do not hesitate to reach out to us, if you need any further assistance.

Thanks for your review,
Adage Credit

Beoordeeld met 5 van de 5 sterren

Couldn't be happier 👍

Adage credit were great with me, so polite on the phone and they take you through it step by step and make the process so very easy, really happy with the level of courtesy and professionalism I was given, thankyou so much 👍

28 mei 2024
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Antwoord van Adage Credit

Thank you for your great review Davy! We’re so happy you found your application process easy and our customer service polite, courteous and professional. Please do not hesitate to reach out to us, if you need any further assistance.

Thanks for your review,
Adage Credit

Beoordeeld met 3 van de 5 sterren

I applied for a loan a few days ago and…

I applied for a loan a few days ago and sent off my bank statements, however I’ve had no update and every time I ring they don’t answer :( it would be 5 star if I received an update or I could speak to someone in relation to my loan application.

24 mei 2024
Review zonder uitnodiging
Logo Adage Credit

Antwoord van Adage Credit

Hi there,

Unfortunately we have no further information regarding your contact information. Feel free to reach out to us, by replying to this message, for us to follow up on this.

Kind regards,
Adage Credit

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