I have recently signed up with Advance as an Umbrella Company for a contracting role. This is the first time I have worked in this way, and so was a bit worried about the process of getting... Toon meer
Bedrijf heeft geantwoord
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I have used you once before as my umbrella accountants and so far to sign back up with you again has been faultless so I see no reason why things won't be as good as they were a few years ago. Erin P... Toon meer
Bedrijf heeft geantwoord
I was recently forced to change umbrella companies for various reasons. I was quite happy with my previous company but it seems they were not complying with something or other. Anyway, I don’t like... Toon meer
Bedrijf heeft geantwoord
Advance are easy to talk to - no long queues on the phone and the person you get through to is always able to help. A refreshing change to deal with and really friendly with nothing being too much... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ADVANCE CONTRACTING SOLUTIONS
Geschreven door het bedrijf
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Contactgegevens
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Verenigd Koninkrijk
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,7
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jack was an excellent guide to my tax…
Jack was an excellent guide to my tax return resolution.
Impeccable advice and straight to the point service
Highly recommend.
10/10 man to speak to the people.
No complaints.
12 februari 2026
Review zonder uitnodiging
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Josh,
Thank you for your fabulous review. I have shared your review with Jack in the tax rebate team who is very grateful for your review. We know how confusing tax returns can be, so we aim to make the process as simple and seamless as possible. Our Returns team are dedicated to providing world-class service to each and every client.
If you ever have any questions regarding a future tax rebate, payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Responsive and communicative
Advance have always been very responsive and readily available to answer any of my queries quickly and efficiently.
6 februari 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Colette,
Thank you for your fantastic 5 star review! I believe it was Rachel in the Contractor Support Team who help you with your latest query. I have forwarded your review to Rachel who is very grateful for your feedback.
Thank you for using ADVANCE and I would like to take this opportunity to wish you all the best for the future, and should your circumstances change, please contact us we would be delighted to work with you again.
Thanks again,
The ADVANCE Team.
Communication
My experience was great, consideration the way everything was explained to me. And the patience in listening to me.
3 februari 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Roosevelt,
Thank you for your review! Your latest set up was by Cameron in the contracting onboarding team. Cameron always goes above and beyond to help our contractors. I have forwarded your review to Cameron and he is grateful for your review.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Quick to get in touch and easy to…
Quick to get in touch and easy to organise and understand
27 januari 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Nicola,
Thank you for your review! I am pleased to hear that you found it quick and easy to get in touch. I believe it was Erin on our onboarding team who completed your registration. I have forwarded your review to Erin and she is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Andy,
Thank you for your 5 star review. I can see you were onboarding by Cameron in our contractor onboarding team. We consider ourselves experts in our industry, whilst maintaining the highest levels of service, so it's encouraging to know this is being delivered.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Needed my pay statements for my tax…
Needed my pay statements for my tax return, was done within two minutes, very quick, very helpful
27 januari 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Kevin,
Thank you for your review! I believe it was Rachel in the contract support team who helped you with your latest query. I have forwarded your review to Rachel and she is grateful for your review.
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week. If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Mark,
Thank you for your 5 star review! We value world class service and communication. I have forwarded your review to Cameron who completed your onboarding and he is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! I believe it was Cameron in the contract onboarding team who helped you with your set up. I have forwarded your review to Cameron and he is grateful for your review.
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week. If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Good Morning,
Thank you for your 5 star review! Erin from the contractor onboarding team completed your onboarding process. I have forwarded your review onto her and she is very grateful for the feedback!
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week. If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you very much for your 5-star review. At ADVANCE, we pride ourselves on delivering world-class service, so it’s great to hear that your experience reflected this.
Cameron in the contractor onboarding team completed your latest setup. I have forwarded your review to Cameron and he is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Marian,
Thank you for your fantastic review. We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
I have forwarded your review to Cameron and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Got good information back when I asked…
Got good information back when I asked various questions.
14 januari 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 4 stars. We consider ourselves experts in our industry, whilst maintaining the highest levels of service, so it's encouraging to know this is being delivered. I believe it was Erin in the Contractor Onboarding Team who helped you with your latest query.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
It's nice to speak to people who…
It's nice to speak to people who actually speak English always polite and helpful 👌
14 januari 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Tony,
Thank you very much for your 5-star review. At ADVANCE, we pride ourselves on delivering world-class service, so it’s great to hear that your experience reflected this.
Your recent registration was completed by Cameron from our Contractor Onboarding Team. We’ve shared your kind feedback with him — he consistently takes the time to clearly explain our processes while maintaining the highest standards of professionalism and courtesy.
We’re confident this level of service will continue. If you have any questions in the future regarding your account or payments, please don’t hesitate to get in touch.
Thanks again,
The ADVANCE Team.
No nonsense and no drama
Very happy with service I got over the phone; a ten minute phone call and that was me registered - no drama and no nonsense. I've no time for these companies with their over complicated 'portal systems' and then to have to elaborate on questions that should simply require a yes or no is frustrating.
12 januari 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Michael,
Thank you for your fantastic 5 star review! We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
It was Cameron in the Contractor Onboarding Team who completed your latest registration. I have forwarded your review to Cameron who goes the extra mile to explain our processes, whilst maintaining the highest levels of professionalism.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
What a great experience from Advance!
As a first time working thru an umbrella company, Advance could not have been more helpful explaining all about what needs to happen and Cam was so patient with all my questions and super helpful! Super easy process and he took such care in getting everything sorted out for me!
9 januari 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Corin,
Thank you for your review! We're delighted to know the service being provided to you by Cameron in the Contractor Onboarding Team has been deserving of 5 stars.
I have forwarded your review to Cameron and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Friendly helpful staff
Friendly helpful staff, knowledgeable and thoughtful always a pleasure to deal with thank you
2 januari 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Robert,
Thank you for your 5 star review! We're delighted to know the service being provided to you has been deserving of 5 stars.
I believe it was Rachel in the Contractor Support Team who has helped you with your latest query. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Always payment revived in time.
23 december 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Nikolay,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars. We consider ourselves experts in our industry, whilst maintaining the highest levels of service, so it's encouraging to know this is being delivered. I believe it was Erin in the Contractor Onboarding Team who helped you with your latest query.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Super easy and helpful to get…
Super easy and helpful to get registered. Was explained to me in plain English with comparable - so excellent.
18 december 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Michelle,
Thank you for your 5 star review! I believe it was Daniel on our onboarding team who completed your registration. I have forwarded your review to Daniel and he is very grateful for the feedback.
We prioritise world-class service and communication here at ADVANCE so it's encouraging to know this is being delivered. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
First phone call
Had a lovely phone call with a person called Jess Day, she was very polite and and bubbly, made all complicated sounding questions simple to understand (English isn’t my strong point). We had a good laugh. This interaction gave me all confidence in trusting this company.
18 december 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello James,
Thank you for your 5 star review for our Contractor Onboarding Team member Jess! We know how important our Contractor's time is, so we always aim to make our processes as streamlined as possible. Jess always goes above and beyond to help our contractor and answer any queries they may have.
I have forwarded your review to Jess and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Really good and patient staff who care…
Really good and patient staff who care about you and your future. Millions thanks
16 december 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your fantastic 5 star review! I have shared your review with Cameron in the Contractor onboarding team who is very grateful for your review. We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
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