I have recently signed up with Advance as an Umbrella Company for a contracting role. This is the first time I have worked in this way, and so was a bit worried about the process of getting... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have used you once before as my umbrella accountants and so far to sign back up with you again has been faultless so I see no reason why things won't be as good as they were a few years ago. Erin P... Toon meer
Bedrijf heeft geantwoord
I was recently forced to change umbrella companies for various reasons. I was quite happy with my previous company but it seems they were not complying with something or other. Anyway, I don’t like... Toon meer
Bedrijf heeft geantwoord
Advance are easy to talk to - no long queues on the phone and the person you get through to is always able to help. A refreshing change to deal with and really friendly with nothing being too much... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ADVANCE CONTRACTING SOLUTIONS
Geschreven door het bedrijf
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Contactgegevens
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Verenigd Koninkrijk
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,7
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
The service was great and it was made easily understandable over the phone.
27 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Charlie,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! World-class service is at the heart of everything we do, so it's encouraging to know this is being delivered.
I have forwarded your review to Cameron who completed your registration, and he is very grateful for the feebdack.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Straight forward prompt service
Straight forward easy completion of personal and payment details. Prompt communication from advance, clear explanation on how earnings work. No time wasting.
29 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hi Magdalena,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractor's time is, so we always aim to make our processes as streamlined as possible.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The purpose of our communication was…
The purpose of our communication was achieved without any challenge and that is success.
24 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your 5 star review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service and communication here at ADVANCE so it's encouraging to know this is being delivered. I believe it was Rachel in our contractor onboarding team who helped you with your latest query.
I have forwarded your review to Rachel and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Good morning Kieran,
Thank you for your 5 star review! We know how important our Contractors time is, so we always aim to answer calls within 3 rings and resolve queries at the first point of contact.
I have forwarded your review to Cameron who completed your onboarding. Cameron who goes the extra mile to explain our processes, whilst maintaining the highest levels of professionalism. If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Scott,
Thank you for your review! We pride ourselves on our world-class service, so it's great to know this is being delivered. We're delighted to know the service being provided to you has been deserving of 5 stars. I believe it was Cameron in the onboarding team who completed your registration. Cameron always goes above and beyond to help our Contractors in whatever way possible.
If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Adrian,
Thank you for your 5 star review! I believe it was my colleague Cameron who completed your registration. Cameron always goes above and beyond to ensure our solutions and processes are well understood, all whilst maintaining the highest levels of world-class service.
I have forwarded your review to Cameron who completed your registration, and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Darius,
Thank you for your review! We're happy to know you have had a positive experience with ADVANCE. I believe it was my colleague Cameron who completed your registration, who always goes the extra mile to make the registration process as quick and easy as possible while explaining our processes and procedures. I have forwarded your review to Cameron and he is very grateful for the feedback.
If there’s anything we can do to improve our service to 5 stars, or if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
transparent communication and patient…
transparent communication and patient query handling
20 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Prashant,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Callum on our onboarding team who completed your registration, who goes the extra mile ensure transparency. I have forwarded your review to Callum and he is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Great umbrella company
Great umbrella company. Always respond to queriers quickly and action requests immediately. Highly recommend this company.
13 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Mark,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered.
I believe it was my colleague Rachel in the payroll team who help with your latest query. I have forwarded your review to Rachel and she is grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Ben was a great advisor very efficient…
Ben was a great advisor very efficient very nice and helpful
16 oktober 2025
Review zonder uitnodiging
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello John,
Thank you for your review! World-class service is a top priority here at ADVANCE, so it's encouraging to know this is being delivered. Ben always goes above and beyond to help his tax rebate clients. Our Returns team are dedicated to providing world-class service to each and every client.
I have forwarded your review to Ben. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The sign up agent was spot on , easy to get through the process credit to his firm
Agent was spot on
13 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered. We know how important our Contractor's time is, so we aim to answer all calls within 3 rings and resolve queries at the first point of contact.
I believe it was Cameron on our Contractor Onboarding Team who completed your set up. I have forwarded your review to Cameron who completed your set up and he is very grateful for the feedback!
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Polite and very quick service.
13 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Good afternoon Mark,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was
Rachel in our payroll team who assisted you with your latests query.
I have forwarded your review to Rachel and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Good afternoon Adrian,
Thank you for your review! We're very happy to know your experience with ADVANCE has been positive. We pride ourselves on being experts in our industry, so its encouraging to know we are the best! However if there is anything we can do to improve our service to 5 stars - please do let us know, we are always striving to improve our service.
If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Brilliant company
Brilliant company go out there way to help you out prompt on time payment
10 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Robert,
Thank you for your review, we're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Rachel on our Contractor Support team who help with your most recent enquiry. Rachel always goes above and beyond to help our Contractors in whatever way possible.
I have forwarded your review to Rachel and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Scott,
Thank you for the feedback – we welcome all feedback with regards to our service, as we always strive for 5 stars and world-class service.
We’re saddened to know it took us longer than expected to contact you – I have raised this with the on-boarding team and the necessary training will be provided.
That being said – we hope the service provided to you improves from here on out and if you ever have any questions regarding payments or your account in general, please don’t hesitate to get in touch.
Thanks again,
The ADVANCE Team
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Chris,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! I believe it was Cameron on our on-boarding team who completed your setup, who always does his best to make the registration process as smooth and easy as possible. I have forwarded your review to Cameron and he is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
ease of getting pay sorted
6 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Hans,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
I believe it was Cameron on our onboarding team who completed your registration, who always makes the setup process as streamlined and easy as possible for our Contractors. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Georges,
Thank you for your review! We pride ourselves on our world-class service here at ADVANCE including being transparent. I believe it was Cameron on our Contractor Onboarding Team who completed your set up, he is very grateful for the feedback!
We're very happy to know the service being provided to you has been deserving of 5 stars. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
The person on the other line he was Andrew …
The person on the other line he was really nice, sweet and helpful.I was registered before and I always have my payment and payslips in time .Well done ✔️ 👍
8 oktober 2025
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Good Morning,
Thank you for your 5 star review! We're very happy to know the service being provided to you over the years has been deserving of 5 stars! It's encouraging to know this is being noticed and the service is world-class!
I have forwarded your review to Callum who complete your latest set up. He is very grateful for the feedback. If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I believe it was Cameron on our Contractor Onboarding Team who completed your set up. I have forwarded your review to Cameron who completed your set up and he is very grateful for the feedback!
We're very happy to know the service being provided to you has been deserving of 5 stars. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
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