Pacer Virtual Challenge Reviews 

I’ve really enjoyed using Pacer to inspire some healthy changes in my life! For each “challenge” you get postcards from checkpoints along the way, and it’s been fun learning new information about all the places I’ve visited through Pacer. The medal are TOP NOTCH as well, often with interactive features, and seeing them makes me feel proud of my accomplishments.

I recently completed the 7 continent challenge, but never received a code to get my special pin. I contacted customer service and Jane was incredibly helpful, and quick with figuring out a resolution for my problem. The pin is on the way and I’m ready for my next Pacer Challenge!

I am desperate to lose weight but never been one for exercise despite having a treadmill that just sat there!
I saw these challenges advertised and thought I'd give one a go and signed up for Haunted London. 
I really enjoyed it and it encouraged me to get moving.  It was great learning about different places in London, and I loved looking at the app to see where I was along the route.  I completed the challenge much quicker than I had anticipated and have lost 6 pounds in just a couple of weeks. I am so pleased!! I have now signed up to do the Coast to Coast challenge. I have found their customer service to be excellent as they answered a question very quickly. Thank you Pacer!

The Pacer Team deserves more stars! They always answer queries rapidly and diligently. It is always pleasant to deal with them.

I've been using this app for almost 5 years and have never once been disappointed. Their customer service is incredible, they are constantly creating new challenges, leagues and adventures to keep me engaged and active, and overall the experience has kept me motivated, healthy and craving more. Thank you Pacer!

I am finding these challenges wonderful. I'm 78 and have never enjoyed exercise or sport as I'm a bit of an academic. However these virtual walks get me out of the house walking. I have gained the London badge. It is beautiful and very well made. I now look forward to completing the Paris challenge.
I sent a query to the support group and this was answered and attended to in a very timely manner.

I reached out because I had not received my medal and Jane responded that I was a few steps short and I had run out of time! 🙃 She extended my completion time, I ran out the door to get my steps in and it's a "win-win"!! ♥️♥️ ...pjy

I had a great experience with the Pacer Challenge team! I accidentally forgot to update my challenge after completing my activity, and I reached out for help. Their response was immediate and super supportive—they quickly updated my challenge so my hard work didn’t go to waste. I really appreciate their promptness and willingness to help. This makes the challenges even more motivating and enjoyable!

I wanted to share a bit about my journey. I recently lost my dad, and it has been tough dealing with the grief. I came across a video about the Pacer challenges on TikTok, which has really helped me get moving again! It’s been a great way to cope and has motivated me to stay active. Pacer has been fantastic throughout this process! They’ve answered all my questions, and I’m excited to say I’ve already earned two beautiful medals! 🤗 I can't wait to earn more. Thank you, Pacer, for being there for me! ❤️

Brilliant customer service, Jane was wonderful! Great value and beautiful medals.

The app is equal to, if not better than The Conqueror when it comes to location challenges. The pacer so integrates much better with galaxy smart watches. If you're on the fence about trying a new source for your challenges, definitely give this one a try!

Pacer challenges are the BEST! I love the street view, write ups to read when you reach milestones and of course the amazing medals!! Their support is also fantastic. Jane was so helpful! I really appreciate the support Pacer offers if you need help.

When I had to contact customer service to see where my order was they promptly responded. The back and forth was quick and seamless. Really impressed with how quickly they solved my problem and so friendly and professionally. I just started doing the adventure challenges and it’s been great motivation for me.

Fantastic experience with Pacer, plus a special shout out to Jane in customer services for being so lovely when I needed to contact them about my change of address :)
Thanks guys!

I've done a number of virtual challenges with a few other companies but I can honestly say I enjoy Pacers app so much more than the others i've used. It has so much more than just the maps/adventures. I signed up to Premium recently and take part in the leagues and also use the workout programmes. With Premium I can access most of the adventures for free without the medals at the end, but I still order my favourite ones and have currently - as of Aug '25 - walked over 676km since starting in June and lost over 1.5stone in weight :) The medals can take a little while to ship to the UK but they are weighty, high quality and beautiful. I did have an issue with the 2025 race medal upon delivery and customer services was excellent and shipped a replacement straight out. Both me and my husband use Pacer now to log our steps/distance from our smart watches and it's really helped us up our step counts to around 15,000+ daily, while keeping things engaging and fun.

Really excellent quality of the medals , and perfect tracking!! And customer service SIMPLY AWESOME!!

Bin voll des Lobes ! Artikel hat höchste Qualität und der Service vom Support , ist das beste was ich bis jetzt kennen gelernt habe. Probleme gibt es nicht , sondern nur Lösungen . Die relative lange Lieferzeit kann man nicht lösen . Das sollte man akzeptieren. Aber das Personal das sind Profis. Sie wissen was sie tun . Sie geben immer Lösungen die einem zufrieden stellen .Fühle mich hier sehr gut aufgehoben. Macht weiter so.

Excellent awards and customer service/support if you need it. My highest rating!

What an effective and straightforward way to keep individuals motivated to engage in regular exercise! I embarked on this program approximately two years ago, alongside my daughter, and it has truly transformed our fitness journey. So far, we have successfully completed around ten diverse challenges together, each offering its own unique experience.

The latest challenge I undertook was the Oregon Trail, an impressive 1,981-mile trek that I finally completed after nearly a year of dedication. Balancing this with my hectic schedule proved to be a challenge, but that's where Pacer came into play. The app is not only convenient and user-friendly, but it also fits seamlessly into my lifestyle.

With Pacer, I can manually input my activities, synchronize it with my preferred fitness tracking device, or simply activate the GPS on my phone to start a workout. This flexibility is a game-changer. Additionally, I have the option to capture moments during my activities by taking photos and uploading them to my Pacer account, which helps me keep track of my progress and serves as a wonderful way to create lasting memories of our adventures!!

Today I received the most gorgeous medal ever! I love it so much. But I must say that even if the medals are great, its the challenge of showing up daily for my steps goal and the amazing community at Pacer which makes the whole experience delightful. I used to have a hard time working out daily and now I feel unstoppable. This app inspires me to keep doing the best for me. :)

Amazing customer service and responsive to help!! Can’t wait to order more races from them!

I started Pacer because no other exercise app was doing the trick. I thought about another app but money doesn't really motivate me. However, pretty things and not wasting my money does LOL. Anyway I decided that I would try it for a year. Let's face it you never really know something works unless you commit to it seriously. So I decided to buy a medal for each month of the year and I opted not to receive that medal until I finish the challenge. This way, I get my pretty thing and I hold myself accountable for actually doing the task. And it's been working like a charm. Now the Nazca challenge was a little more challenging than I gave it credit for LOL. However, there is a disclosure that if you have difficulty with one of the challenges needed reset etc etc that the Pacer support team can help you. I don't check my email often. So, while I was looking for the contact information in one of my confirmation emails I just so happened to see that the Pacer support group proactively reached out to me to let me know that not only was I close to achieving my goal but they are willing to help me extend the time that I need to help me reach it. This floored me! I am not often impressed by customer service. But for me the price to sign up for a year is worth that type of service. Not only did I reply and follow the instructions. I was fully intending to wait the 48 hours they said it would take. It took the young lady less than 20 minutes to get back to me and extend my time so I can finish my challenge. Needless to say I'm very happy with my experience with Pacer. And I look forward to completing the rest of my challenges for the rest of the year and getting in shape in the process. I haven't even touched on the courses that you can take everyday and the accountability that it allows you to have for yourself with the weight ins and the community that it gives you access to. Great job!