Called me today from a mobile number. Initially said they were calling from EE with an “unbelievable offer”. Upon questioning them further they then said they were calling on behalf of 02. Looked the... Toon meer
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Lees wat reviewers zeggen
SCAMMERS! They ask for way too many details, bank account no. Sort code, long card number, expiry and 3 digit security code. And when asked why she needed all this information she responded with its... Toon meer
Bedrijf heeft geantwoord
I am really dubious of using your company. Before I part with my money, can you please confirm how it works? I was contacted today by your advisor and he was forcing me to give my bank details, he... Toon meer
I had some misunderstanding at first with them due to a little miscommunication but Chloe and Helmi called and cleared everything up. The Issue has been resolved now and everything is fine. I would re... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Affordable Offers is an online mobile site that provides its visitors with top and best deals for Telecoms and other categories. We understand the importance of providing our customers with the best deals; that's why we search, study and choose the most discounted offers for our users. Our goal is to make it easy for our customers to find the perfect mobile or sim contract deal that fits their needs and budget. We feature an array of the best mobile & sim contract deals in addition to many other packages, and we don't take commissions from our customers/visitors as we do have affiliate agreements for all offers on our website. All of our packages are subject to a credit check, and we have a credit department that offers some packages that doesn't need a credit check which is not available on this site. Our customer service team is dedicated to providing the best possible experience for our customers. We are available to assist you with any questions or concerns you may have. We believe in putting the customer first and strive to exceed your expectations. We would appreciate if you could leave us a review on Trustpilot, so we can continue to improve our service for you and other customers. Thank you for choosing Affordable Offers!
Contactgegevens
128 City Road,, EC1V 2NX, London, Verenigd Koninkrijk
- 0207 961 1610
- info@affordableoffersltd.co.uk
- affordableoffersltd.co.uk
2,1
Slecht
103 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was speaking to Joseph he was very…
I was speaking to Joseph he was very helpful in everything and what I needed to know and helped me with the phone fits my needs
17 april 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
Thank you for taking the time to share your experience with us! We're delighted to hear that Joseph provided you with excellent support and guidance in finding the phone that fits your needs. At Affordable Offers, our team is dedicated to helping our customers make informed decisions, and your positive feedback means a lot to us.
Antwoord van Affordable Offers ltd
Thank you for leaving a 5-star review, though it seems there may have been an issue or confusion during our communication. We apologize if our team's request to confirm your name has caused any inconvenience. We ask for this information to ensure that we are addressing the correct customer and providing personalized assistance.
If you have any concerns or need further support, please feel free to reach out to our customer support team at 0207 961 1610 or support@affordableoffersltd.co.uk. We are here to help and ensure your satisfaction.
It was really good and got alot of…
It was really good and got alot of feedback thsts very helpful
17 april 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service helpful and received valuable feedback. At Affordable Offers, our primary goal is to assist our customers in making informed decisions and providing the support they need.
Scum bags they keep calling up and…
Scum bags they keep calling up and trying to force you to apply for the phone I need to change the phone number because of them they are calling always with different phone number
14 april 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
Dear Roni,
We apologize for any inconvenience our calls may have caused you. At Affordable Offers, we value your privacy and want to ensure that your preferences are respected. We would like to clarify that you opted in and signed up for one of our lead generation campaigns on Facebook, which is why you have been receiving calls from us.
However, if you no longer wish to receive calls from our team, we are more than happy to remove your phone number from our contact list. Please contact our customer support at 0207 961 1610 or send an email to support@affordableoffersltd.co.uk, and we will promptly update our records to respect your preferences.
We apologize for any misunderstanding and appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out.
Best regards,
Antwoord van Affordable Offers ltd
Thank you for sharing your positive experience with us! We are thrilled to hear that you found our service clear, friendly and comfortable. Our team always strives to provide the best possible service to our customers, and we're glad to hear that we met your expectations.
My experience with the marketer was great
My experience with the marketer was awesome
12 april 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
Thank you for taking the time to leave a review! We're thrilled to hear that your experience with our marketer was awesome. Our team takes pride in providing excellent customer service, and we're glad to hear that we were able to meet your expectations.
Nothing everythig contract phone ng was fine
Nothing everything was fine
12 april 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
Thank you for leaving a review! We're glad to hear that you had a positive experience with our contract phone service and that everything was fine. Our team works hard to ensure that our customers receive the best possible service and we appreciate your feedback.
Thank you for choosing Affordable Offers and we look forward to serving you again in the future.
We hope next time we provide you with even much better experience
It was easy and the people were…
It was easy and the people were friendly that I spoke to
13 april 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
Thank you for leaving a review! We're thrilled to hear that you had a positive experience with us and that it was easy to work with our team. Our team is dedicated to providing excellent customer service, and we're glad that we were able to meet your expectations.
Thank you for choosing Affordable Offers and we look forward to serving you again in the future.
It was good and easy
13 april 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
Thank you for taking the time to leave a review! We're glad to hear that your experience with us was good and easy. Our team is committed to making the process as smooth and hassle-free as possible, and we're happy to hear that we achieved that with your order.
Thank you for choosing Affordable Offers and we look forward to serving you again in the future.
DISGUSTING SERVICE FROM SCAMMERS
I cancelled this order WHILE ON THE PHONE with the Consultant because I did not want a sim card from 3 Mobile as they also scammed me like this before by sending and charging me for sim cards i never wanted. I had to spend hours and hours on the phone with them to get them cancelled and finally the Ombudsman sorted it out
But the manager wouldn't listen. I said I did not want a sim card we have sim cards and because the reviews on Google were shocking saying without even an order you take money and send 3 Mobile sim cards. The Affordable Offers manager was shouting at me saying all companies have bad reviews while I was reading them to him. He then told me that he has my bank details and can take my money anyway. I instructed him to cancel it immediately and he said this company is not a scam and he will cancel it. Well now I got an email saying my order is placed. So the reviews were right, this company is a scamming bunch of people who never cancelled my order and is trying to steal my money. JUST LIKE ALL THE BAD REVIEWS SAID. Cancel this order immediately I want nothing to do with this company or 3 mobile after the way the manager was shouting at me. Disgusting service and scammers! On the email to me it says to email them and gives the the address. I did that and it got returned saying the email doesn't exist. I tried calling, no reply. DISGUSTING!! And even after the so called manager was shouting at me telling me he can take my money anyway because he has my bank details but wouldn't do that because he is not a scammer. Well guess what, he did exactly that!! So he IS a scammer.
Update - I am in the UK, Newcastle-Upon-Tyne. I got a call from Nadin the Compliance Manager who apologised profusely and said my details had been deleted. She also said they are trying to fix their business and stop things like this happening, the bad things that are all listed in the bad reviews. Thank you for the apology.
10 april 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
Dear Simone,
Thank you for taking the time to provide feedback on your recent experience with Affordable Offers. We are deeply concerned by the issues you've raised and would like to clarify some points to address your concerns.
• SIM Card Submission: As per our internal records and the order tracking link (https://orders.affordableoffersltd.co.uk/?orderNumber=nCIkTJ054536), we did not submit any SIM cards on your behalf. We take your preferences seriously and would never act against your explicit requests.
• Manager's Statement: We have reviewed the call recording, and it appears that the manager was explaining the behavior of a scammer, not implying that they would steal your information. We understand how this may have been misconstrued, and we apologize for any confusion or distress caused by this statement.
• Location: We noticed that your Trustpilot profile indicates you are located in South Africa, not the UK. We would like to ensure that we are addressing the correct customer and situation.
• Compliance Head's Call & Apology Email: We have records of our compliance head contacting you to apologize for any misunderstanding and the email that was sent to you. It is our understanding that you were satisfied with the outcome, yet you have not updated your review to reflect this.
In light of these points, we kindly request that you consider updating your review to reflect the actions taken by our team to address your concerns. At Affordable Offers, we are committed to providing excellent customer service, and your feedback is essential to our continuous improvement.
Please feel free to reach out to our customer support team if you have any further questions or concerns. We are here to help and ensure your satisfaction.
Best regards,
Stay away from this company
Good evening
I've failed a credit check but you put a sim through in my name with 3 mobile that I've canceled. I asked on the phone for no sim to be processed if the phone loan failed. I've had no contact from your company regarding this
I've just received another email from three mobile saying you have placed another contract through in my name for a sim again with three mobile.
I will be calling them again tomorrow to cancel this sim also. If you place another sim in my name with any mobile operator I'll be speaking to the police and trading standard as this is now having an effect on my credit score.
Not once have I given you permission to place a sim deal without a phone.
I expect a call tomorrow 30th March 2023 to say you have removed all my records from your system before I take this matter further to a solicitor.
Regards
MR C Wright
29 maart 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
We apologize for the confusion regarding the sim card order. Our records show that we informed you during the call that if you did not pass the credit check, we would proceed with a sim-only order. We do apologize if this information was not made clear to you, and we are taking steps to ensure that this is made more apparent during future calls.
Additionally, we understand that receiving a sim card without a phone was not your intention, and we apologize for any inconvenience this may have caused. Please be assured that we never processed a second Sim, and it wasn't though us at all and we did cancel the first as requested, and we will do our best to ensure that this does not happen again in the future.
Thank you for bringing this to our attention, and we apologize for any stress or inconvenience caused. If you have any further concerns or questions, please don't hesitate to contact us.
Best regards,
Great Customer Service
Great Customer Service with very helpful Agents
31 januari 2023
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
Thank you for taking the time to leave us a positive review. We are delighted to hear that you had a great experience with our customer service team and found our agents to be helpful. We strive to provide the best customer service possible, and it is great to know that our efforts are being recognized.
We appreciate your business and look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to contact us.
Thank you for choosing Affordable Offers!
Such an amazing Company
Such an amazing Company, I ordered a phone & a sim card and i received them in a timely manner with a very good package! keep it uo
29 december 2022
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
We are glad to hear that you had a positive experience with Affordable Offers! We appreciate your feedback and we are glad to hear that you received your phone and sim card in a timely manner. We are committed to providing our customers with the best deals and packages and we are glad that we were able to meet your expectations. We appreciate your support and we hope that you will continue to choose Affordable Offers for your mobile and sim card needs. If you have any further questions or concerns, please do not hesitate to contact our customer service team. Thank you for choosing Affordable Offers!
SCAMMERS!
SCAMMERS!
They ask for way too many details, bank account no. Sort code, long card number, expiry and 3 digit security code. And when asked why she needed all this information she responded with its for an ADS check! I googled the company 'affordable offers limited' says it all... and when I relayed all the 1 star terrible reviews to her she put the phone down!!
23 december 2022
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
We apologize for any confusion or concern you may have experienced. We understand that providing personal information, including bank account details and credit card information, can be uncomfortable, but it is necessary for us to perform a credit check as part of our application process for mobile contract. We assure you that we comply with all relevant laws and regulations regarding the collection and handling of personal information.
We understand your skepticism towards the company and we assure you that Affordable Offers is a legitimate company and we are committed to providing excellent customer service and transparent information to our customers.
We apologize if the representative who you spoke with was not able to provide you with a satisfactory explanation or if she disconnected the call prematurely, this is not our standard practice for customer service. We are sorry if we fell short in this instance and if you have any further questions or concerns, please do not hesitate to contact our customer service team. We apologize for any inconvenience this may have caused and we appreciate your understanding in this matter.
This company are a dis race they call…
This company are a dis race they call you 10 times a day with rude people on phone.
Please do not answer phone to them as they will call you with 10 Different numbers and withheld numbers someone should report them to police or fraud office do not give them your bank details
19 oktober 2022
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
We apologize for the unwanted calls and for any rudeness you may have experienced from our customer service representatives. We understand that you have been receiving multiple calls from our company and that you have found it to be a nuisance. We assure you that we have a strict no-call policy and we do not condone any form of harassment or misconduct from our employees. We have made critical change in our policies to comply with off-com regulations.
We would like to apologize for any inconvenience this may have caused and we would like to assure you that we take this matter seriously. We would like to assure you that we will take all necessary steps to ensure that your number is removed from our contact list and that you will not be receiving any more unwanted calls from our company.
If you would like to provide us with your phone number, we will make sure that it will be removed from our records and that it will not be used for any further communication.
We apologize for any inconvenience this may have caused and we appreciate your understanding in this matter. Please contact our customer service team if you need further assistance.
This company is constantly harassing my…
This company is constantly harassing my partner. Calling at all hours 4-5 times a day. My partner lost her mum yesterday and I explained to the company on the phone that we have to keep answering unknown numbers as she is expecting calls from the hospice and funeral directors and to please take her number off their list. They have taken advantage of this fact and are constantly calling from different phone numbers. The most recent call, approx 1 hour ago, the advisor on the phone confirmed that there is a note on her account for them NOT to contact her but insisted “please just hear my offer and I’ll stop calling”. Absoloutely disgusting harassment and they will not stop. Do not use this company. If this continues further I will be getting legal involved.
25 augustus 2022
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
We apologize for the unwanted calls and for any distress that this has caused your partner. We understand that your partner lost her mum and that you have requested to have her number removed from our contact list. We assure you that we have a strict no-call policy and we do not condone any form of harassment or misconduct from our employees.
We would like to apologize for any inconvenience this may have caused and we would like to assure you that we take this matter seriously. We would like to assure you that we will take all necessary steps to ensure that your partner's number is removed from our contact list and that she will not be receiving any more unwanted calls from our company.
If you would like to provide us with your partner's phone number, we will make sure that it will be removed from our records and that it will not be used for any further communication.
We apologize for any inconvenience this may have caused and we appreciate your understanding in this matter. Please contact our customer service team if you need further assistance.
Appalling customer service
Appalling customer service, take all your details then never send the product. I have chased for 10 days and the only way I have been able to get a response is going on Instagram and messenger to see if anyone responds.
Promise of call back, NEVER happens.
A total farce of a company.
Absolutely disgusted and very close to reporting them as a SCAM company to companies house and the telecommunications ombudsman
18 juli 2022
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
We apologize for the poor experience you have had with our customer service and for any delay in receiving your product. We take all customer feedback seriously and we are sorry that we have not met your expectations. We understand that you have been chasing for 10 days and that you have had difficulty reaching us through our customer service channels.
We would like to assure you that we are taking steps to address these issues and improve our customer service to ensure that all of our customers have a positive experience with Affordable Offers. We would like to apologize for any frustration caused by the promised call back that was not fulfilled.
In order to help us resolve this issue, please contact our customer service team as soon as possible, providing your order number and a detailed description of the problem, so that we can expedite the process of resolving this issue for you. We apologize for any inconvenience this may have caused and we appreciate your understanding in this matter.
Antwoord van Affordable Offers ltd
We apologize for any confusion or concern you may have experienced. We want to assure you that at Affordable Offers, the safety and security of our customers' personal information is of the utmost importance to us. We comply with all relevant laws and regulations regarding the collection and handling of personal information.
In the process of applying for a mobile contract, a credit check is required, which includes providing some personal information, including the last three digits of the card. This is a standard procedure in the industry to ensure the security of our customers' information. We assure you that this information is kept secure and is used only for the purpose of processing the credit check.
If you have any further questions or concerns, please do not hesitate to contact our customer service team. We apologize for any inconvenience this may have caused and we appreciate your understanding in this matter.
Scammers!!!!!!!
Scammers!!!!!!!! It’s against the law to ask for long card number and 3 digits on the back and this is what these scammers do!!!!!{!
7 maart 2022
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
We apologize for any confusion or concern you may have experienced. We want to assure you that at Affordable Offers, the safety and security of our customers' personal information is of the utmost importance to us. We comply with all relevant laws and regulations regarding the collection and handling of personal information.
In the process of applying for a mobile contract, a credit check is required, which includes providing some personal information, including the last three digits of the card. This is a standard procedure in the industry to ensure the security of our customers' information. We assure you that this information is kept secure and is used only for the purpose of processing the credit check.
If you have any further questions or concerns, please do not hesitate to contact our customer service team. We apologize for any inconvenience this may have caused and we appreciate your understanding in this matter.
SCAM!!!!Avoid this company.I ordered a…
SCAM!!!!Avoid this company.I ordered a phone contract with them , give all my bank details including the last three on the back and after take all this said tomorrow will let you know if you pass credit check.second day called me and say tomorrow you will receive an email with hour credit check !One week pass since I ordered the phone , no email received, trying to contact them by phone never had answered.SO AVOID THEM
24 januari 2022
Review zonder uitnodiging
Antwoord van Affordable Offers ltd
We apologize for the inconvenience you have encountered with your order. We can assure you that Affordable Offers does not charge any fees before a credit check is passed. We understand that you have not received any email regarding the credit check status, we would like to inform you that unfortunately, based on the information provided during the application process, you did not pass the credit check. If you have any further questions or concerns, please do not hesitate to contact our customer service team. We apologize for any inconvenience this may have caused and we appreciate your understanding in this matter.
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