Steve was Amazing. He was extremely personable and talked me through exactly what I needed. I was worried I wouldn't be able to get the stairlift I needed but Steve took the time to measure everything... Toon meer
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Lees wat reviewers zeggen
Paula Szubrycht came on Thursday and quickly put our minds at rest regarding stairlift. After measuring she sat with us and explained our options. She said the stairlift could be installed on Thursda... Toon meer
Bedrijf heeft geantwoord
I rung up enquiring about a stair lift and the young man on the phone was very informative and he was able to book appointments for me today. A gentleman called Simon Hazael came on time and was reall... Toon meer
Bedrijf heeft geantwoord
Chris Newson came to see us and explained everything to us. My 91 year old dad was in hospital and they wouldn't let him home until he had a stairlift fitted and Chris sorted it all out really quickly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Affordable Stairlifts, we believe everyone deserves safe, reliable, and budget-friendly mobility solutions in their own home. With years of industry experience, we specialise in the supply, Installation, servicing, and removal of both new and reconditioned stairlifts across the UK. Our mission is simple: to make mobility accessible without compromise. That’s why all our stairlifts — whether straight or curved, brand-new or reconditioned — come with a minimum 12-month warranty, ensuring peace of mind for you and your loved ones. We offer: Straight and Curved Stairlifts – tailored to your staircase layout Reconditioned Options – affordable and eco-conscious, without sacrificing quality Outdoor Stairlifts – weatherproof models for external steps Free Home Surveys and Quotes – no pressure, no obligation Fast Installation – often within days of your survey 24/7 Customer Support – because reliability matters We proudly serve thousands of satisfied customers and take pride in our exceptional customer service and after-sales care. Our expert advisors are just a call away, and we’re always ready to help you find the right stairlift solution. 🌐 Visit us at affordablestairlifts.co.uk 📞 Freephone: 08000 996 994
Our promise to you
Geschreven door het bedrijf
- We’re committed to our customers!
- We promise to treat every customer with respect, support, and kindness at every stage of their interaction with us.
- Quality you can trust
- All stairlifts are fully serviced, safety-checked, and installed by trained professionals.
- Here when you need us
- From first enquiry to aftercare, our friendly team is here to help whenever you need us.
Our service guarantee
Peace of mind included
All stairlifts come with a 12-month warranty and aftercare support.
Contactgegevens
Roydsdale Way, BD4 6SE, Bradford, Verenigd Koninkrijk
- 08000 996 994
- office@affordablestairlifts.co.uk
- affordablestairlifts.co.uk
Affordable Stairlifts, Fast Fitting
4,6
Uitstekend
256 reviews
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Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Steve the surveyer was very informative…
Steve the surveyer was very informative and helpfull
13 april 2026
Booking an appointment was easy and we…
Booking an appointment was easy and we received a quick appointment with a helpful and friendly chap called Steve. He was fast and efficient with all information to hand. A seamless experience. Would recommend 👌
13 april 2026
Antwoord van Affordable Stairlifts
Dear Emma,
Thank you for your lovely review.
We’re really pleased to hear that you found the booking process easy and that Steve provided such a helpful, friendly and efficient service.
We really appreciate your recommendation and kind feedback.
Chris Newsom was very helpful and…
Chris Newsom was very helpful and informative, he answered all our questions and explained everything thoroughly throughout the quotation process, we couldn’t be happier with the service we have had.
10 april 2026
Antwoord van Affordable Stairlifts
Dear Gary,
Thank you for taking the time to leave us a review.
We’re delighted to hear that Chris was helpful and informative throughout your quotation process and that he was able to answer all your questions clearly. We will be sure to pass your comments on to him.
We really appreciate your kind words and support.
Nick was extremely helpful, he explained everything we needed to know in detail. Nick was a very pleasant gentleman, friendly and respectful and we would certainly reccomend him.
Nick was extremely helpful, he explained everything we needed to know in detail.
Nick was a very pleasant gentleman, friendly and respectful, we would certainly reccomend him.
9 april 2026
Antwoord van Affordable Stairlifts
Dear Jean and Gwyn,
Thank you very much for your kind review.
We’re pleased to hear that Nick provided such a helpful, friendly and respectful service and took the time to explain everything clearly for you. We will make sure your feedback is passed on to him.
Thank you again for your recommendation—it is greatly appreciated.
The thought of getting upstairs without…
The thought of getting upstairs without being in pain. (and down). the office staff also 5 stars, and the fitters were most helpfull and friendly and skilled in what they do. A big thank you Brian Stuchbery
31 maart 2026
Antwoord van Affordable Stairlifts
Hi Brian,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that your stairlift is already making such a positive difference, helping you get up and down the stairs more comfortably. That’s exactly what we aim to achieve.
It’s also great to know that both our office team and fitters provided a 5-star experience — I’ll be sure to pass your kind comments on to them, they’ll really appreciate it.
Thank you again for your support.
The experience was seamless
The experience was seamless, informative and very well presented by their Technical Surveyor Keith Hall and the product looks excellent.
7 april 2026
Antwoord van Affordable Stairlifts
Hi David,
Thank you so much for your kind feedback. We’re delighted to hear that you found the experience seamless and informative, and that everything was clearly presented. We’ll be sure to pass your comments on to Keith Hall — he’ll really appreciate the recognition. It’s great to know you’re pleased with how the lift looks as well.
Fantastic service from start to finish
Fantastic service from start to finish. First they advised us on a suitable lift, and didn't try to get us to choose the most expensive. Then they installed it within days, and Bes from CB lifts was about as professional and friendly as is possible to be. Definitely recommend this company
25 maart 2026
Review zonder uitnodiging
Antwoord van Affordable Stairlifts
Thank you for your fantastic review. We’re so pleased to hear you felt supported from start to finish and that our team helped you choose the right lift without any pressure. It’s also wonderful to hear your installation was completed so quickly.
We’ll make sure Bes from CB Lifts receives your kind words — he’ll be thrilled to hear them. Thank you again for your recommendation, it really means a lot to us.
Do not use
Do not use. Took 8 weeks to delivery and fit, despite knowing it was a palliative care situation. No communication and they do not remove or buy the stairlift back, despite their assurances that it was part of the service.
8 december 2025
Review zonder uitnodiging
Antwoord van Affordable Stairlifts
Thank you for speaking with us yesterday, and I’d like to again sincerely apologise for your experience.
We’re very sorry that our process let you down on this occasion, especially given the sensitivity and urgency of a palliative care situation. We completely understand how important timely delivery, clear communication, and full support are, and we regret that you were left feeling unsupported when the lift was no longer needed.
Your feedback has been taken seriously and is being reviewed internally so we can improve both our response times and how we communicate key parts of our service, including removal and buy-back options.
If there is anything further we can do to help resolve this for you, please don’t hesitate to contact us directly.
The lady that sat down with us. And explained everything to us was very helpful and polite, thank you.
The lady that sat down with us.
26 maart 2026
Antwoord van Affordable Stairlifts
Thank you for your kind review, June. We’re so pleased to hear that our team member was able to explain everything clearly and make you feel comfortable throughout the process. We’ll be sure to pass on your lovely feedback.
Very helpful salesman
Very helpful salesman, Simon Hazel, explained the product fully with helpful tips. Have not yet had the lift fitted but very happy with the company and service to date.
2 april 2026
Review zonder uitnodiging
Antwoord van Affordable Stairlifts
Thank you for your feedback. We’re delighted to hear that Simon Hazel provided such helpful and informative service. It’s great to know you’re happy so far, and we look forward to completing your installation just as smoothly.
Antwoord van Affordable Stairlifts
Thank you for your review. We’re glad to hear you found our team friendly, helpful, and cheerful—exactly the service we aim to provide.
Very good service and advice
Very good service and advice, no pressure or heavy sell which made the whole sale perfect.
Steve Watson was very professional and helpful.
Look ing forward to the fitting.
Thanks
Pete Smith
1 april 2026
Antwoord van Affordable Stairlifts
Thank you for your kind words, Pete. We’re pleased to hear you had a positive, no-pressure experience and that Steve Watson was able to assist you professionally. We look forward to your installation and appreciate your trust in us.
Happy with the customer service and advice
The stairlift is not yet installed, but the customer service has been very good so far! Simon Hazel answered all our questions and was very efficient and helpful. We are very happy to be going ahead with a reconditioned stairlift for mum, and reassured by the year’s warranty.
Update - stairlift installed very quickly after this review and mum is thrilled with it! Many thanks.
31 maart 2026
Review zonder uitnodiging
Antwoord van Affordable Stairlifts
Thank you for your lovely feedback, Anna. We’re glad Simon Hazel could answer all your questions and make the process reassuring for you. It’s great to hear you feel confident moving forward, and we look forward to completing the installation for your mum.
Very helpful
I Mr r luxford I am having a stairlift fitted on the 8th April wensdayit was changed from the wensday the 25th the reason was they was no Bannister rail on the opposite side of the stairs. But company was so good and explain to me that could still be done wich made me fill much better.
I like to thank them for they help
30 maart 2026
Antwoord van Affordable Stairlifts
Hi Robert,
Thank you for taking the time to speak with Mitch earlier. As discussed, we understand your concerns and we’re working to ensure the best possible solution for your installation.
You kindly mentioned you would review your feedback again, and we just wanted to follow up to help. If you need the link to revisit or update your review, please let us know, and we’ll be happy to provide it.
We appreciate your patience and the opportunity to support you.
Kind regards,
The My Mobility UK Team
Steve Watson was the engineer who…
Steve Watson was the engineer who measured and quoted me today for a straight stair lift. He was very helpful and accommodating. Needless to say order placed. Brilliant service. Thank you. 😊
31 maart 2026
Antwoord van Affordable Stairlifts
Thank you for your fantastic review, Ruth. We’re delighted to hear that Steve Watson provided such helpful and accommodating service. It’s wonderful to know everything went smoothly, and we truly appreciate your order.
From initial survey to instructions for…
From initial survey to instructions for use of the stairlift the staff were first class. Professional and courteous. The stairlift was fitted without hassle and zero mess left. Overall, a pleasant experience. Recommended.
25 maart 2026
Review zonder uitnodiging
Antwoord van Affordable Stairlifts
Thank you for your recommendation, Terence. We’re so pleased to hear that everything from survey to installation went smoothly and professionally, with no mess or hassle. Your feedback means a lot to us.
Everything was explained
Everything was explained, and measured, so i got the correct stairlift, for my needs. No pressure, at all.
30 maart 2026
Antwoord van Affordable Stairlifts
Thank you for your review, Ian. We’re glad to hear everything was clearly explained and tailored to your needs, with no pressure. That’s exactly the experience we strive to provide.
I was visited today by Chris newson and…
I was visited today by Chris newson and the service was five star very very helpful explained everything perfectly would recommend always very friendly and lovely chapter mate
30 maart 2026
Antwoord van Affordable Stairlifts
Thank you for your kind words, Jason. We’re delighted to hear Chris Newson delivered such a helpful and friendly service. Your recommendation is greatly appreciated.
Top job, top man
Brilliant job done for my nanna, he was so helpful and friendly, would recommend :)
26 maart 2026
Review zonder uitnodiging
Antwoord van Affordable Stairlifts
Hi Amanda,
Thank you so much for your lovely review. We’re delighted to hear that your nanna had such a positive experience and that our team was helpful and friendly throughout.
Your recommendation means a lot to us.
Warm regards,
The Affordable Stairlifts Team
Keith was very good…
Keith was very good and explained things very well, very knowledgeable and professional surveyor, friendly and easy to deal with. Keith answered all our questions. Very happy to proceed to purchase a stairlift. Highly recommend the company if you’re looking for a stairlift
28 maart 2026
Review zonder uitnodiging
Antwoord van Affordable Stairlifts
Hi Sean,
Thank you for your fantastic review. We’re so pleased to hear that Keith provided such a knowledgeable, professional, and friendly service, and that you felt confident moving forward with your purchase.
We truly appreciate your recommendation.
Warm regards,
The Affordable Stairlifts Team
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