The process of the initial discussion was professional, and also vey personal to our needs. It was a step by step approach checking each way that we understood what we were doing. The paper work sent... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Age partnership delivered exactly what I needed having someone to talk with rather than paperwork being sent out made the whole process simpler with a more friendly approach. First class service.
Bedrijf heeft geantwoord
I have used Agepartnership before and have always received a 5 star service. I have dealt with Mathew Phillips on each of my applications with Age Partnership. I would highly recommend them to anyone.... Toon meer
Bedrijf heeft geantwoord
After doing some homework regarding equity release and having decided to contact Age Partnership the process was straight forward. Our contact was Lauren Sands she couldn't be more helpful. Clear exp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Age Partnership
Geschreven door het bedrijf
At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s.
Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.
Equity Release, Pension Income, Mortgages and more...
Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation.
We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice.
See how much you could release
Why Choose Age Partnership?
Geschreven door het bedrijf
- Equity Release
- Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
- Retirement Income Service
- A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
- Lasting Power of Attorney
- A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
- Mortgages
- We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.
Contactgegevens
2200 Century Way, Thorpe Park, LS15 8ZB, Leeds, Verenigd Koninkrijk
- 08080 555 222
- enquiries@agepartnership.com
- agepartnership.co.uk
4,6
Uitstekend
10K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful and efficient service.
Helpful and efficient service.
Very good explanation of the procedures , made everything easy to understand and clear
15 april 2026
Antwoord van Age Partnership
Good afternoon,
Thank you for your 5‑star review. We’re delighted to hear that you found the service helpful and efficient, and that the procedures were explained in a way that felt clear and easy to understand. Making the process straightforward for our customers is always a priority, so your feedback means a great deal to us. Thank you for taking the time to share your experience.
Many thanks
Sophe
Marketing Executive
The gentleman we dealt with at as very…
The gentleman we dealt with at as very friendly and helpful, no problem at all
15 april 2026
Antwoord van Age Partnership
Good afternoon,
Thank you for your 5‑star review. We’re so pleased to hear that the adviser you spoke with was friendly and helpful, and that everything felt straightforward throughout your experience.
Many thanks
Sophie
Marketing Executive
Aggressive contact
I tried to make a general enquiry right at the end their website auto filled my phone number and I was bombarded with calls I did not want or ask for. I repeatedly asked for my data to be removed as I did not want to be contacted then today I received an A4 information pack through my letterbox. It will be going right back into the post office letterbox, causing me unnecessary hassle, I’m fuming mad about this invasion and I would NEVER do business with a company that uses such aggressive means of communication. LEAVE ME ALONE!
18 april 2026
Review zonder uitnodiging
Antwoord van Age Partnership
Good afternoon,
Thank you for taking the time to share your experience. I’m genuinely sorry to hear how frustrated you’ve been, and I completely understand why you feel this way. You should never receive unwanted contact, especially after clearly asking for your details to be removed, and I’m sorry that this has happened.
I’d really like to investigate this and make sure your information is fully removed from our systems. If you’re willing, please email marketing@agepartnership.com so we can resolve this immediately and ensure you receive no further contact.
Many thanks
Sophie
Marketing Executive
Kept up to date at all stages
Kept up to date at all stages. Good communication. Clear information. Friendly staff
15 april 2026
Antwoord van Age Partnership
Good morning,
Thank you for your 5‑star review. We’re delighted to hear that you felt well‑informed throughout the process and that our communication was clear at every stage. It’s great to know the team’s friendly approach made the experience a positive one for you. We really appreciate you taking the time to share your feedback.
Many thanks
Sophie
Marketing Executive
Simon Russell and the team at Age…
Simon Russell and the team at Age Partnership
Thank you for making my Equity Release process proceed smoothly and stress free
8 april 2026
Review zonder uitnodiging
Antwoord van Age Partnership
Good morning,
Thank you for your 5‑star review. It’s wonderful to hear that Simon Russell and the team helped make your equity release process smooth and stress‑free. Providing clear guidance and a supportive experience from start to finish is exactly what we aim for, so your feedback means a great deal to us. We really appreciate you taking the time to share it.
Many thanks
Sophie
Marketing Executive
Endless communications
Endless communications despite being told I’m not interested.
See reply below. With the greatest of respect, your guy said that last time!
14 april 2026
Review zonder uitnodiging
Antwoord van Age Partnership
Good morning,
Thank you for your comments. I’m really sorry to hear that you continued to receive communications after letting us know you weren’t interested. I can confirm I have removed your details from our marketing lists and I have also contacted our mailing house to ensure no more mail is sent to you.
Many thanks
Sophie
Marketing Executive
Explained well and kept fully updated…
Explained well and kept fully updated and very professional service overall.
19 maart 2026
Review zonder uitnodiging
Antwoord van Age Partnership
Good morning,
Thank you for leaving us a review! We're so pleased to hear of your positive experience with us.
Many thanks
Sophie
Marketing Executive
Antwoord van Age Partnership
Good morning,
Thank you for leaving us a review and if you need anything from us in the future, please do not hesitate to contact us.
Many thanks
Sophie
Marketing Executive
Clarity and Confidence
Their agent explained my options in a clear and understandable manner.
From the start I was confident he had MY best interests at heart.
Agent’s name was Lee Whitehead
20 maart 2026
Antwoord van Age Partnership
Good morning,
Thank you for your 5‑star review. It’s great to hear that your adviser was able to explain your options clearly and in a way that felt easy to understand. Knowing you felt confident from the very start and trusted that your best interests were at the heart of every conversation is exactly what we aim for. We really appreciate you sharing your experience.
Many thanks,
Sophie
Marketing Executive
Antwoord van Age Partnership
Good afternoon,
Thank you so much for your review! If you need anything from us in future, please do not hesitate to contact us.
Many thanks,
Sophie
Marketing Executive
Help with a once in a lifetime decision
Experienced, pleasant, knowledgeable adviser clarified and offered good understanding of many aspects of what is a once in a lifetime decision. I feel I have chosen a wise option, now it is in place.
14 mei 2025
Antwoord van Age Partnership
Good morning,
Thank you for your 5‑star review. It’s wonderful to hear that your adviser’s experience, clarity and approachable manner helped you feel confident in making such an important decision. Knowing you now feel you’ve chosen a wise option and have everything in place is exactly the outcome we aim for.
Many thanks
Sophie
Marketing Executive
Antwoord van Age Partnership
Good morning,
Thank you for your 5‑star review. We’re so pleased to hear that you felt the advice you received was excellent and unbiased. Providing clear, balanced guidance is at the heart of what we do, and it’s great to know this came across in your experience.
Many thanks
Sophie
Marketing Executive
My advisor was really helpful.
9 maart 2026
Antwoord van Age Partnership
Good morning,
Thank you for your 5‑star review. It’s great to hear that you found your adviser really helpful. We’re committed to offering clear, supportive guidance throughout the process, so it’s lovely to know this made a positive difference to your experience.
Many thanks
Sophie
Marketing Executive
Knowledgeable and approachable…
Knowledgeable and approachable contacts. Did what they said they would and on time. Would recommend this company.
8 maart 2026
Antwoord van Age Partnership
Good morning,
Thank you for taking the time to leave us a review. It’s wonderful to hear that you found our team both knowledgeable and approachable, and that everything was as promised. We’re committed to delivering a reliable, customer‑focused service, so your recommendation means a great deal to us. We really appreciate your feedback.
Many thanks,
Sophie
Marketing Executive
Fab Great service x
Fab! Alex has been fabulous. Nothing too much trouble x thank you once again x
7 november 2025
Antwoord van Age Partnership
Good afternoon,
Thank you for your lovely 5‑star review. We’re delighted to hear that you received such great service and that Alex was so helpful throughout. It’s wonderful to know nothing was too much trouble. We really appreciate your kind words and are so pleased you had such a positive experience with Age Partnership.
Many thanks,
Sophie
Marketing Executive
Thank you - Age Partnership
The Team at Age Partnership, are professional and kept me informed throughout the process. Laura and her Colleagues kept me informed as and when there where any up-dates and the whole process only took about 4 weeks from start to finish.
Very happy to recommend Age Partnership to my Family and Friends.
Thank you for making the process stress free.
28 februari 2026
Antwoord van Age Partnership
Good afternoon,
Thank you for your wonderful 5‑star review. We’re delighted to hear that Laura and the team kept you fully informed and made the whole process smooth and stress‑free. Completing everything within four weeks is great to hear, and your recommendation to family and friends means a lot to us. Thank you for choosing Age Partnership and for sharing your experience.
Many thanks
Sophie
Marketing Executive
Excellent customer focussed approach…
We had a comprehensive review with realistic assessments and action plan supported by unrushed and uncomplicated discussions and suggestions.
All very straight forward and customer focussed.
2 maart 2026
Antwoord van Age Partnership
Good afternoon,
Thank you for your 5‑star review. We’re so pleased to hear that you found the process clear, unrushed and truly customer‑focused. Providing realistic guidance and straightforward discussions is exactly what we aim for, so it’s great to know this came through in your experience. We really appreciate your feedback and are delighted we could support you so well.
Many thanks,
Sophie
Marketing Executive
Alex Oliver provided a first class…
Alex Oliver provided a first class service. He was professional, friendly and provided all the fact and information I needed to move forward with equity release.
23 februari 2026
Antwoord van Age Partnership
Good afternoon,
Thank you for taking the time to leave a review. We’re delighted to hear that Alex provided a first‑class service and supported you with clear, friendly and professional guidance throughout your equity release journey. Your feedback means a great deal to us, and we’re so pleased you felt fully informed and confident moving forward.
Kind regards,
Sophie
Marketing Executive
Excellent customer service towards my…
Excellent customer service towards my lifetime mortgage done by Roy .He is well respected and full of knowledge as financial advisors.I really appreciate age partnership for great assistance.
23 februari 2026
Antwoord van Age Partnership
Good afternoon,
Thank you for your wonderful review. We’re delighted to hear that Roy provided such excellent support throughout your lifetime mortgage process. His knowledge and professionalism are a real credit to our team, and it’s great to know you felt well looked after. We truly appreciate your kind words and are glad Age Partnership could assist you so positively.
Many thanks,
Sophie
Marketing Executive
Age Partnership were fantastic…
I had sought advice for my pension through a local financial adviser, after my first interview where i told them what i wanted to do i had to wait 2 months before they got back to me and it was nothing like i had askwd them, they also wanted £5k plus anothwr £1k a year after that for a service fee. Then I asked my pension provider for the same and they were £30k down on what Age Partnership provided. At the first contact with them they were assuring, polite and proffessional. They rang me with weekly updates how the matters were proceeding and were even earlier delivering my payments than the original estimate. I cannot stress how amazing and reassuring i found their service. If you are about to sort your pension out look no further than Age Partnership. You wont be disappointed.
23 februari 2026
Antwoord van Age Partnership
Good afternoon,
Thank you for sharing such a fantastic review. We’re thrilled to hear how reassured and well‑supported you felt throughout the process. It’s great to know our team’s communication, professionalism, and timely delivery made such a difference after your earlier experiences. Your recommendation means a lot to us, and we’re delighted we could help you achieve the outcome you were hoping for.
Many thanks,
Sophie
Marketing Executive
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