The process of the initial discussion was professional, and also vey personal to our needs. It was a step by step approach checking each way that we understood what we were doing. The paper work sent... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Age partnership delivered exactly what I needed having someone to talk with rather than paperwork being sent out made the whole process simpler with a more friendly approach. First class service.
Bedrijf heeft geantwoord
I have used Agepartnership before and have always received a 5 star service. I have dealt with Mathew Phillips on each of my applications with Age Partnership. I would highly recommend them to anyone.... Toon meer
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After doing some homework regarding equity release and having decided to contact Age Partnership the process was straight forward. Our contact was Lauren Sands she couldn't be more helpful. Clear exp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Age Partnership
Geschreven door het bedrijf
At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s.
Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.
Equity Release, Pension Income, Mortgages and more...
Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation.
We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice.
See how much you could release
Why Choose Age Partnership?
Geschreven door het bedrijf
- Equity Release
- Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
- Retirement Income Service
- A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
- Lasting Power of Attorney
- A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
- Mortgages
- We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.
Contactgegevens
2200 Century Way, Thorpe Park, LS15 8ZB, Leeds, Verenigd Koninkrijk
- 08080 555 222
- enquiries@agepartnership.com
- agepartnership.co.uk
4,6
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10K reviews
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Great helpful team good at hand holding…
Great helpful team good at hand holding and taking us through the process.
5 februari 2026
Antwoord van Age Partnership
Good afternoon,
Thank you for your review. We're delighted to hear that our team were supportive and made the process feel smooth. Helping our customers through each step is exactly the experience we aim to deliver.
Many thanks,
Sophie
Marketing Executive
Antwoord van Age Partnership
Good morning,
Thank you for your review. We're delighted to hear you had a perfect experience with us. Our team takes real pride in offering helpful advice and genuine support, so it means a lot to know it made a difference.
Many thanks,
Sophie
Marketing Executive
Everything explained to you easy to…
Everything explained to you easy to follow great sevice
8 februari 2026
Antwoord van Age Partnership
Good morning,
Thank you for your review. We’re delighted to hear that everything was explained clearly and that you found the process easy to follow. Providing great service is exactly what we aim for, and your feedback is much appreciated.
Many thanks
Sophie
Marketing Executive
Extremely good service
I had extremely good service from Age Partnership from beginning to end. What could be a very stressful process was made so much easier with the help of the advisors handling my case. I would highly recommend them.
29 januari 2026
Antwoord van Age Partnership
Good morning,
Thank you very much for your review. We’re delighted to hear that you received extremely good service from start to finish and that our advisors were able to make what can feel like a stressful process much easier for you. We appreciate you taking the time to share your experience.
Many thanks,
Sophie
Marketing Executive
Antwoord van Age Partnership
Thank you for your 5* review. We’re really pleased to hear that you felt thoroughly supported and fully informed throughout the process. Taking the time to ask the right questions and ensure our clients understand their options is extremely important to us.
Many thanks,
Sophie
Marketing Executive
I rearanged my appointment and waited….nothing
I rearanged my appointment and waited for a booked 3pm call today nothing .when i messaged the person who organised the call i got a automated response .i have gone else were . .this company just wastes peoples time
5 februari 2026
Review zonder uitnodiging
Antwoord van Age Partnership
Good morning,
Thank you for your comments and we’re sorry to hear about your experience. We understand how frustrating this must have been, especially after rearranging your appointment and setting time aside for the call.
We would appreciate the opportunity to look into this, if you could email us at marketing@agepartnership.com with some further information such as your customer ID/name/postcode.
Many thanks
Sophie
Marketing Executive
Clear Concise Helpful Sdvice
Clear, concise, helpful service and advice.
Your agent spent time going through everything methodically and step by step so that I could understand.
28 januari 2026
Antwoord van Age Partnership
Good morning,
Thank you for your review. We’re delighted to hear that you found the service clear, concise, and helpful. Taking the time to explain everything step by step is very important to us, so it’s great to know your agent made the process easy to understand. We really appreciate you taking the time to share your experience.
Many thanks,
Sophie
Marketing Executive
Sadly a frustrating experience
I dislike doing a negative reviews,while the agent was going through everything
I found the gentleman patronising and negative
It is rare that I cut a call my only regret was not cutting the call after 10 minutes.I just found it frustrating.I have since written to the ceo but as yet have not heard back yet
It is a shame
23 januari 2026
Review zonder uitnodiging
Antwoord van Age Partnership
Good afternoon,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience fell short of what you should expect from us.
It’s disappointing to learn that you felt the conversation was patronising and frustrating — that is certainly not the standard we aim to deliver. We take comments like this seriously, as respectful and supportive communication is central to how we work.
We understand you’ve already written to our CEO, and we apologise if you’ve not yet received a response. Someone from our senior team will be in contact with you shortly to discuss your experience in more detail and ensure your concerns are properly addressed.
Thank you again for bringing this to our attention.
Many thanks,
Sophie
Marketing Executive
Excellent and prompt communication
Excellent and prompt communication, met deadlines and kept me informed throughout the process.
21 januari 2026
Antwoord van Age Partnership
Good morning,
Thank you for your review. We’re delighted to hear that you found our communication clear and prompt, and that we kept you informed at every stage. Meeting deadlines and keeping our clients fully updated is very important to us, so your feedback is greatly appreciated. If we can ever be of assistance in the future, please don’t hesitate to get in touch.
Many thanks
Sophie
Marketing Executive
Helpful and friendly staff that keep in…
Helpful and friendly staff that keep in touch even if they have little to report so you never feel forgotten. Advice is good and explained and they are prompt to pass on developments.
15 januari 2026
Antwoord van Age Partnership
Good afternoon,
Thank you so much for your kind 5★ review. We’re really pleased to hear that you found our team helpful and friendly, and that our regular updates made you feel supported throughout the process. Keeping our clients informed and explaining advice clearly is very important to us, so it’s great to know this came across. Thank you again for taking the time to share your experience.
Many thanks,
Sophie
Marketing Executive
Look no further that Age Partnership fir equity release!
If you intend to release equity from your home then look no further that Age Partnership, I’ve dealt with them on a few occasions now and find them to be knowledgeable, professional and friendly explaining everything in a way that’s understandable and not in a way that confuses you.
4 januari 2026
Antwoord van Age Partnership
Good afternoon,
Thank you so much for taking the time to leave a review.
We’re delighted to hear about your positive experiences with Age Partnership and that our team has consistently been knowledgeable, professional, and friendly. Making equity release clear and easy to understand is very important to us, so it’s great to know this came across in your conversations with us.
Thank you again for your trust and recommendation.
Many thanks,
Sophie
Marketing Executive
Highly recommended
I'm a relatively intelligent woman but would have struggled to navigate the process of purchasing an annuity without the help of Age Partnership. They dealt with three pension companies and helped me to complete all the quite complicated paperwork. They kept in touch with weekly calls and emails and were unfailingly polite and professional. I would not hesitate to recommend Age Partnership to anyone who needs help with this process.
5 januari 2026
Review zonder uitnodiging
Antwoord van Age Partnership
Good afternoon,
Thank you for taking the time to leave a review. We’re delighted to hear that you felt supported throughout the annuity process and that our team was able to simplify what can be a complex and time-consuming journey. Keeping our clients informed, confident, and comfortable at every stage is extremely important to us, so it’s wonderful to know our regular updates and guidance made a real difference. We truly appreciate your recommendation and wish you all the very best for the future.
Many thanks
Sophie
Marketing Executive
Good experience
Advisors very polite and helpful. Contact was constant and I was kept up to date at all times. They were very professional and the process was easy.
27 december 2025
Antwoord van Age Partnership
Good afternoon,
Thank you very much for your 5★ review. We’re delighted to hear that you had a good experience and that our advisors were polite, helpful, and professional throughout the process. Keeping our clients fully informed and supported is very important to us, so it’s great to know you felt well looked after. We really appreciate your feedback and are pleased we could make the process easy for you.
Many thanks,
Sophie
Marketing Executive
The service that I received from age partnership with regards to my Annuity
The service that I received from age partnership was informative and very helpfull and helped me to come to making a decision which company to go with regards to my annuity. Christopher and Richard kept me informed with the process throughtout. I will be very happy to recommend this company to family and friends.
12 december 2025
Antwoord van Age Partnership
Good afternoon,
Thank you for your comments. We’re delighted to hear that you found our service informative and helpful, and that we were able to support you in making a confident decision regarding your annuity.
Many thanks
Sophie
Marketing Executive
Antwoord van Age Partnership
Good morning,
Thank you for your review. We’re delighted to hear that you found our adviser helpful and caring as providing clear guidance and genuine support is at the heart of what we do. If we can ever help again in the future, please don’t hesitate to get in touch.
Many thanks
Sophie
Marketing Executive
Antwoord van Age Partnership
Good morning,
Thank you for your review! Making equity release straightforward and comfortable is very important to us, so your feedback is truly appreciated. If we can help with anything in the future, please don’t hesitate to get in touch.
Many thanks
Sophie
Marketing Executive
Professional and diligent approach
Age Partnership Plus (AP) delivered the correct Equity Release product to match off against our scenario. Although the whole process took about 10 months from our initial call to money in our account, AP were diligent in their approach throughout. Their Advisor, Owen Sayer, was thorough in trying to find a solution for our particular scenario. Our situation was complicated by the fact we were a new build property and our title deeds were interlinked with an Estate Management company, and this put off a number of lenders. However Owen persevered and went Whole of Market to get us a solution we could work with. He was very patient throughout, particularly with my many and diverse emails wanting explanations of every stage. I would recommend Age Partnership, as I am confident that no matter what your circumstances they will find a way to help you.
19 december 2025
Antwoord van Age Partnership
Good morning,
Thank you very much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that you felt supported throughout what was clearly a complex and lengthy process.
It’s great to know that Owen’s whole-of-market approach, persistence, and clear explanations helped achieve a solution that worked for you. We also appreciate your patience during the journey and are pleased that our diligence and communication gave you confidence at every stage.
We wish you all the very best and are always here should you need any further support in the future.
Many thanks
Sophie
Marketing Executive
These guys really know their stuff
These guys really know their stuff. They will not try to steer you to one of their products as some companies do. They listen to what you want, make sure it really suits your needs and provide the best product for you. All this at no charge, what more could you as for?
18 december 2025
Antwoord van Age Partnership
Good afternoon,
Thank you so much for the 5-star review! We really appreciate you taking the time to share your experience. Our goal is always to listen first and make sure we’re recommending what truly fits your needs—not just what’s on our shelf. We’re glad that came through and that you found value in our no-obligation service. Thanks again for your kind words and support!
Many thanks
Sophie
Marketing Executive
Very professional company a pleasure to deal with.
Very efficient and helpful staff who explained the procedure in clear and uncomplicated terms.
Mathew was very professional in his approach and made the experience a very good one.First class.
The only setback was the long period waiting for the valuer to value our home but this was done by a separate company.We feel that the valuation was somewhat undervalued in view of prices of similar properties in an area where houses are snapped up often before going on the market.But overall a very good experience.Thank you.
13 november 2025
Antwoord van Age Partnership
Thank you very much for taking the time to leave us a review. We’re delighted to hear that you found our team professional, efficient and helpful, and that Mathew made the process a positive experience for you.
We also appreciate your understanding regarding the valuation process. As you mentioned, valuations are carried out independently by third-party surveyors, and unfortunately the timescales and outcomes are not something we can directly control. That said, we completely understand how frustrating delays and valuation figures can feel, especially in a strong local property market, and we’re grateful for your patience throughout.
Thank you once again for choosing us and for your thoughtful feedback. We’re very pleased that, overall, you had a good experience and we wish you all the very best for the future.
Many thanks,
Sophie
Marketing Executive
Andrew Morris was a great help from…
Andrew Morris was a great help from start to finish with the process was completed with ease
10 december 2025
Review zonder uitnodiging
Antwoord van Age Partnership
Good morning,
Thank you so much for your 5-star review! ⭐
We're really pleased to hear that Andrew could help make the process smooth and straightforward from start to finish. Your kind feedback is greatly appreciated, and if you ever need any assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Sophie
Marketing Executive
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