Ordered a simple replacement part for my g36c, and got an automated email saying postage might take a week and if not I'd get the money back. 8 days later with two emails and a bunch of phone calls in... Toon meer
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Only one of the two products I ordered was delivered. I've emailed twice requesting an update about the missing item but received no response. The order remains unresolved, and I may have to pursue a... Toon meer
give little to none of a response when asking about a back order that I put a purchase on that is suppose to arrive in 2 months. Company is based out of UK but there is a real lack of english within... Toon meer
Arrogant, zero comms, its seems to be endemic across most airsoft distributors. Should stick more to cowboys & Indians than being let near running a business
Bedrijfsgegevens
Geschreven door het bedrijf
Airsoft Direct is a premium UK retailer with a long standing history in Airsoft serving its community for over 18 years. We have a wide range of products for all experience levels and budgets.
Contactgegevens
Unit 3 Waterloo Trade Park, Cleveland Street, HU8 7AU, Hull, Verenigd Koninkrijk
- 01482935515
- Accounts@asduktrading.com
- airsoftdirect.uk.com
1,3
Zeer slecht
79 reviews
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This is one of the best airsoft gear…
This is one of the best airsoft gear specialised organisation based in UK. The staffs of this company are professional and friendly. With their help, I’ve successfully bought my favourite airsoft pistol. This is such a pleasant shopping experience. A special thank to Ricky, who helped me to find the hard to get item in a smooth way. Highly recommend 👍
16 mei 2022
Been helpful
Been helpful, and offered to go out there way to help, however twice i have been told i will be sent an email confirmation on my order and i still haven't recieved a confirmation
10 mei 2022
A Titan in Airsoft
Recently bought a Titan battery from this shop, it was well packaged and arrived quickly. I'd highly recommend this company.
10 mei 2022
Excellent service.
10 mei 2022
Always a pleasure to deal with.
Always a pleasure to deal with.
Very helpful staff and great products
10 mei 2022
First visit
This was my first time going to Airsoft direct and I was so happy with my visit. Great staff who are willing to offer advice and support with questions asked. This applied for me as I asked for help with my first pistol and the staff member offered great advice with what options there were. In the end, I spent over £200 and will definitely be returning many more times in the future. Highly highly recommend!
6 mei 2022
Review zonder uitnodiging
Service was great
Service was great, but didnt recieve a few products so i got some alternatives instead, but overall great service!
5 mei 2022
Ordered a patch that was “in stock” on…
Ordered a patch that was “in stock” on the website, had an email saying they were out of stock, found a similar patch in a different colour that also said they were “ in stock” had another email saying that was also out of stock, had a refund yet 3 days later still showing as “in stock” on the website
4 mei 2022
Great customer service
4 mei 2022
Purchase
Thought I was purchasing my dream weapon to find it had sold out and awaited a week to find out! Wasn’t until I called, to find they had sold out but quick refund was issued! Bad rating only because they could off communicated earlier to tell me they where out of stock rather then waiting a week to find out!
1 mei 2022
Not in stock
I don’t want to sound like a Karen but I didn’t really like the website. They have a good selection but not much is in stock. Sometimes, it shows that the item is in stock but it actually isn’t. It is also unclear whether it is in stock or not. The selection of goggles was mostly out of stock. They also don’t tell you that it is out of stock until you pay for it and therefore, you have to choose a different item or get a refund. It’s hassle and they should try to make their system closer to Patrol base (where it is much clearer). On the other hand, I was impressed by the speed at which the customer service replied. No problems there. The lady was friendly enough and helpful. The issue with the website is the only thing that brings the company down.
19 april 2022
Review zonder uitnodiging
Excellent company very helpful.
17 april 2022
Really helped me out over the phone
Really helped me out over the phone! Got my order straight away, five stars will be back for the TM mp7 gbb!
Thanks again!
14 april 2022
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