These sprinklers are GREAT! The sturdy build and range options are miles above the competition, and worth the price for the quality you get. When I had a leak in one of them, they promptly replaced it... Toon meer
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Leider hält manch ein Gerät nicht über den Garantiezeitraum hinweg seine Funktionstüchtigkeit aufrecht. So auch im vorliegenden Fall eines Ozongenerators, welcher wenige Tage vor Garantieablauf sein... Toon meer
I own a pristine lite system. Really have had a great experience. The device stopped working out of the blue. The customer service support was extremely helpful. They got a replacement shipped quickly... Toon meer
I purchased a sand filter for my above ground pool June 2025. I loved how quiet and powerful the filter was. When I set up my pool for 2026 season the pump stopped working. I contacted customer ser... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Airthereal offers air purifiers and ozone generators to improve air quality around the world. We're always innnovating to meet & exceed your air quality needs.
Contactgegevens
Verenigde Staten
- 1-725-333-0437
- support@airthereal.com
- airthereal.com
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Excellent customer service
Excellent customer service all the way. Love my composter.
Everything this company does is 5 stars…
Everything this company does is 5 stars from shipping to support.
Awesome
First USPS lost my order and I contacted the company they refunded my purchase price and sent out a new one. The unit worked as advertised. Great company.
The best customer service I have ever…
The best customer service I have ever had. Quick to help and resolve my issues!
I contacted customer service after my…
I contacted customer service after my ozone machine stopped working after 2 years of use. They were very helpful in finding my problem, and after sending the info on the machine, they replaced it free of charge. Couldn't have asked for better service! 10 stars.
Excellent troubleshootvabs customer service
My airtheral airfilter would not reset , I reached out to customer service and they resolved my issue in no time. Excellent customer service. They back up their products
Very helpful
Very helpful, responsive, and prompt customer service. Have been very happy with purchase, use my composter daily.
Customer support was Excellent
Customer support was excellent,they replaced my first one no questions asked. Got the and it works great.
Thank for all you do
Customer service is excellent!
Airthereal customer service is excellent! After 2 months of using their 27kW tankless water heater, it just stopped heating water one day. I checked a few things and then called up support. They got back to me very quickly and had me test a few more things and send some pictures. Finally, before making me go through the trouble of replacing the whole unit, they sent me a video walking me through how to clean out the water flow sensor and that got me back up and running. Their customer service was prompt, respectful, and most of all, actually helpful.
I bought an ozone machine a few weeks…
I bought an ozone machine a few weeks ago. It appears that FedEx delivered it, but their unclever delivery to the front steps was outsmarted by a low-level porch pirate. I was left without an ozonator. I reached out to Airthereal, and they were kind enough to immediately ship a replacement. It arrived in a couple days and was successfully delivered, this time behind the fence (yay FedEx!).
The ozonator is very well-built, powerful and effective. Very happy.
Porch pirates: 1
Fedex: 1
Airthereal: 10 :-)
Just a happy repeat customer..
It started with a search for a better water ozone generator. In form, function, and longevity, Airthereal has been miles beyond others in their range. Further still, the company itself needs some praise. Generous in promotions, attentive customer service, professionalism, and even follow through. I am so impressed! I have gladly made several referrals for the water ozone generator without any affiliation because I am a much satisfied customer and not afraid to tell others. I’ve see what ozone can do and I’ve seen how this company operates. Well done Airthereal, thank you!
*Special Thank You to the customer service rep for all the professionalism, patience, kindness, and follow up. Sky’s the limit!
The support staff at Airthereal was…
The support staff at Airthereal was very responsive. They engaged with me on finding the best solution. Eventually it was decided they needed to replace the unit. They had a new one shipped to my house immediately. Great customer support. Highly recommend!
Open box portable ozone generator …
Amazing company I purchased a open box portable ozone generator and had a issue with a button and they reached out to me ,I sent them pictures of the defective button and they sent me another one, I love this company and their products, and of course they have great customer service
Consistent customer-focused business
Customer support has been consistently great. The company has shown grace under pressure recently and hasn’t skipped a beat. It’s a pleasure doing business with them.
I really like the sound of the machine…
I really like the sound of the machine ADH70 is so low. It has night mode and I almost don't hear anything. I bought 3 to use in each bedroom. They gave me essential oil as a gift, and I appreciated it. Thanks for helping by email.
The products are quality and work well
The products are quality and work well. I have multiple ozone generators including the WiFi ones and a portable one for car/fridge. Also the solar for water purification and one for ozonating water for cleaning things. They do well what they are supposed to do, but don’t expect a polished app or apple-level-user experience. However do expect reliability and robustness, that is why I’m giving 5 stars. Although the app needs to get fully translated from Chinese and some bugs cleaned up. The devices are still great at their basic functionality. I’m satisfied.
Laura was taking care of us from the…
Laura was taking care of us from the start. No nonsense support which is unique these days.
Within days we had our replacement product and the hot water was running again!
Great product
Great product! This ozone machine is the best. Keeps every room in the house fresh and clean smelling and helps my daughter with her allergies.
I have four APH260s
I have four APH260s. I had some problems with the digital displays and contacted Customer Service. Julie and Karen were so helpful. They answered all my questions, helped me troubleshoot, and ultimately sent me a new unit completely hassle-free. They were professional and even checked back with me to make sure things were going okay. Really good customer experience.
great customer service
great customer service - package got lost and they replaced it promptly!
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