Albatross Tours Reviews 

980
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 4 van de 5 sterren

Had a great trip. Darren our tour guide was very experienced and knowledgeable pointed out sights of interest and gave us history of the places we visited. He mixed with everyone freely and made sur... Toon meer

Beoordeeld met 5 van de 5 sterren

Great hotels excellent tour manager Darrin luxury coach with wifi Lots of meals included Ken and Judy Milne

Beoordeeld met 4 van de 5 sterren

Excellent tour covered so many aspects of Ireland. Small group was ideal .visited so many beautiful places. Bus driver was amazing, nothing was too much trouble for him . Our tour guide was incredibly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My recent albatross tours trip to Italy was everything I expected and more. The TD was fantastic, was a font of knowledge and understood our Aussie humour. The accommodation was great (including a c... Toon meer

Bedrijfsgegevens

  1. Touroperator

Over Albatross Tours

Geschreven door het bedrijf

Albatross Tours is a European tour operator based in Brisbane, Australia. Albatross Tours has been designing, creating and operating European escorted tours for Australians and New Zealanders since 1995. Offering longer stays in each destination, small group sizes and genuine inclusions, Albatross tours are jam packed with included excursions, entrances and feature dinners.

View Europe & UK Summer Tours

There is a magical winter wonderland out there waiting for you, filled with 'bucket list' experiences, amazing adventures and bursting with heart-warming festivities. Learn more about our European Christmas, New Year and Northern Lights tours

View European Festive Tours

As part of The Albatross Group the company manage in excess of 5,000 tour groups in Europe every year.

Albatross Tours - Come share our love of Europe

Geschreven door het bedrijf

European tours designed especially for you
We offer unique European tour itineraries designed to suit the travel needs of you - Australians and New Zealanders, who travel halfway across the world, seeking a more authentic European travel experience.
Enjoy our relaxed, longer stays
Enjoy a leisurely and more sensible pace with 2, 3, 4 and even 5 night stays in each captivating city or region.
Exceptional value with no hidden extras
We guarantee there are NO ‘optional’ activity costs – even your ‘end of tour’ tips are included. View the outstanding value inclusions in each of our itineraries.
See more, experience more
Packed with fabulous local dining, high quality excursions, authentic activities and unique experiences - and they are all included!
'My Time' guaranteed
Your days are easier. With our sensible and leisurely pace, we guarantee your ‘My Time’ so you can relax and truly enjoy the destinations you have travelled so far to see.
Stay in unique accommodation
Stay in first class, character style accommodation in superb locations… maybe historic mansions, centuries old castles, palaces or beautiful chalet style hotels.
Experience you can trust
With 31 years of experience in successfully creating and operating market leading European tours, you know you are in safe hands.

Book your Europe/UK Summer or Festive Tour for 2026 or 2027!

Book with confidence!

Book with confidence!
If you book and deposit on any of our tours, as long as there are 15 or more people travelling, our designated group departure, is guaranteed to travel, just look for the green tick next to your preferred departure date. For more information, download our digital brochure

Download Brochure


Contactgegevens

4,5

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TrustScore 4.5 uit 5

980 reviews

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4,5

Alle reviews

(980)

83 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Carefully review the activities on offer and make sure they suit you.

I think that Darren our leader did the best he could with all of us. I was told I should have chosen a more suitable tour. I thought I had signed up to go to a well known concert with a few bus trips to visit nearby castles. Unfortunately the hours of walking were a bit past my capabilities on occasions and I couldn’t keep up all the time even though I had practised walking at home. Kind tourists on our bus were very sympathetic and helpful and put up with my lack of speed. On occasion I was able to walk better as my jet lag reduced. I was pleased I got to the top of the Tree Walk platform still in the midst of the group surprisingly. Each evening, later in the tour, I talked the day over with my carer Pauline and decided which tours I could do and which to avoid. As the days progressed she kept a closer eye on me in case I had been left too far behind so I more or less managed. I had been much better on previous trips. In the end I was so exhausted I missed more than I wanted to but was so delighted to visit Rüdesheim again and also find similar towns not too far away though in reality I’ll never be able to visit them. I couldn’t wait to get home as I was so disappointed. Now I have to wait until the latter bout of Jetlag has passed. I doubt I’ll be able to visit the Northern Hemisphere again. Maybe visit NZ as it’s not so far from Oz but I’ll have to wait and see.
Bette Hardy.

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Had a great trip

Had a great trip. Darren our tour guide was very experienced and knowledgeable pointed out sights of interest and gave us history of the places we visited. He mixed with everyone freely and made sure everything was ok. Marcus our bus driver was excellent getting us places always happy smile on his face. It would have been good to gave air con in all hotels

12 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Just returned from Albatross tours of Northern Spain and Pyrenees.

Just returned from Albatross tours of Northern Spain and Pyrenees.This was my 3rd trip with Albatross,while the previous tours were outstanding ,this tour was disappointing.
Our tour guide became very ill in the first few days of the tour and needed to be hospitalised,this was unexpected and I wish him nothing but a a speedy recovery and good wishes.
I felt the contingency plan was very disorganised,leaving us with the bus driver,who was amazing and did his best to fill in as guide and driver which wasnt ideal to be driving and telling us about the journey.This was an interim fix until the next guide came to take us to dinner,then another guide to take over,who by her own admission wasn’t familiar with the tour.Doing the very best she could to make our trip enjoyable,she was delightful.
The tour itself didn’t offer any “Experiences” that the previous tours I have done with Albatross and we were left to our own devices on many occasions.One hotel was situated at the top of a mountain had magnificent views,but had to be reached by the finicular which stopped running at 8.30pm ,if you went to dinner in town you had to be back to reach the finicular in time or walk up the very steep road in the dark.Not ideal.
This Hotel also charged 25euro for a Gin &Tonic.
All together this tour was disappointing,I was often asked by others on tour who had not travelled with Albatross before,if this was consistent with the Company.I did say that I have never been disappointed with previous tours and that this wasnt what I had experienced before.
I don’t believe that this was a Premium tour that Albatross charged us for.Unlike other Albatross tours I have done.

20 mei 2026
Review zonder uitnodiging
Logo Albatross Tours

Antwoord van Albatross Tours

Hi Annette, it was great to chat with you today and talk through your experience. It was great to understand the "wow" moments you experienced on our Italian tours were different to this itinerary but there was still much that you enjoyed. Thank you for sharing your insights around the transition between our Tour Manager falling ill and withdrawing from the tour and the replacement with our long standing and experienced Tour manager, Maria Luisa who was available at short notice. We are very pleased that our coach driver Jose was able to keep your tour on track and with the utmost safety, care & concern for those 3 days. WE are very pleased to report that Darren made a fully recovery and will be back hosting more tours for Albatross. I'm sure our Turkey itinerary you are interested in will deliver some of those "wow" moments and we hope to host you when you are looking to travel again.
Matt
Customer Service & Sales Leader

Beoordeeld met 5 van de 5 sterren

We have just completed the Italian…

We have just completed the Italian Grande tour for the second time. The first was in 2019. To our surprise there were some small changes in places to see and stay. Both tours were simply brilliant, great tour guides, Antonia (1st) and Helen (2) who we got to know both well. The same fantastic coach company and driver. If you love Italy as we do, Albatross is the only way to see it. We have completed 7 European, Ireland and Uk Albatross tours now. Just BRILLIANT.
Regards Michael and Annette

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well organised

Well organised, an excellent tour director and fellow passengers. Plenty of free time, combined with organised walking tours, points of interest and various palaces, cathedrals, gardens, etc.

23 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bucket List come true

I did back to back Albatross tours and they were fabulous. The tour guides were great, especially Gilberto who conducted the Swiss New year Adventure. The hotels and food were excellent. Everything ran smoothly.

21 december 2025
Beoordeeld met 3 van de 5 sterren

The tour was good, but….

The tour was good, but I found the rooms in some of the hotels were not very good and whilst the hotels were lovely, I sometimes felt that we were treated differently because we were part of a tour group. Inferior rooms, seperate dining areas and a general vibe from some staff in bar areas etc.

17 december 2025
Logo Albatross Tours

Antwoord van Albatross Tours

Hi Stephanie,
Thank you for getting in touch and the opportunity to speak at length about your tour experience. It' always beneficial for us to listen to our guests to share context but also learn where we can improve. We hope we see you on another Albatross Adventure one day.
Matt

Hi Steph,
Thank you for sharing your feedback on our Swiss Christmas in Grindelwald tour. I’m very sorry to hear about your experience, particularly regarding some of the rooms and the experience of being treated differently as a group, as you’ve described. This is certainly not the standard we aim to deliver for our travellers, and I appreciate you bringing it to our attention.

We would like to learn more about what happened so we can fully investigate the circumstances and ensure this is addressed appropriately. If you’re willing, please contact us on 1300 135 015 (Monday–Friday, 8:00am–4:00pm Brisbane time) so we can speak with you directly.

We genuinely value the trust you place in us when travelling overseas, and we’d appreciate the opportunity to look into this properly.

Kind regards,
Matt
Customer Service & Sales Leader

Beoordeeld met 5 van de 5 sterren

Excellent tour guide

The Tour Guide Deborah was very sympathetic for my husband's illness. Our doctor advised us not to go on this holiday, but we did anyway. Arranged taxis, helped with our luggage. Helped me with arranging shower facilities as I couldn't access the bathtub. Informed us of an unfinished Pieta by Michealangelo which we should visit in Milan & we did. Other members of the bus tour very friendly & accommodating.

4 december 2025
Beoordeeld met 5 van de 5 sterren

The trip was amazing and our tour guide…

The trip was amazing and our tour guide Helen Sheenan was exceptional best tour guide I have encountered. Nothing was too much for her she really delivered her knowlege of the countries etc was only too happy to assist with everyones enquires. I plan on doing further trips with albatross tours hopefully having her as the tour guide.

13 december 2025
Beoordeeld met 4 van de 5 sterren

Christmas adventure

The trip was amazing, maybe a little rushed when changing trains at times.

17 december 2025
Logo Albatross Tours

Antwoord van Albatross Tours

Hi Rachelle,
Thank you for taking the time to share your feedback. We’re so pleased to hear that you had an amazing Swiss Christmas in Grindelwald tour.
We appreciate your comment regarding the pace when changing trains. Coordinating travel across multiple destinations can at times require tighter connections, but your feedback is valuable and will certainly be considered as we continue to refine our itineraries and overall guest experience.
Thanks again for travelling with us and for your thoughtful feedback.

Kind regards,
Matt
Customer Service & Sales Leader

Beoordeeld met 5 van de 5 sterren

Some tours are simply outstanding

Some tours are simply outstanding, and this Albatross Tours journey through the Italian Lakes and Tuscany was one of them – made exceptional by our guide, Helen Sheehan. We stayed several nights in beautiful hotels, allowing time to explore the lakes and places like Cinque Terre from Genoa, Pisa from Lucca, and the elegance of Verona and Bellagio at an unhurried pace. Helen handled every detail effortlessly – luggage, timing, safety, even restaurant tips – so all we had to do was enjoy the scenery, food and atmosphere. Her humour, knowledge and genuine care turned great days into unforgettable ones. She made us feel informed, relaxed and completely looked after. With amazing destinations and a guide like Helen, travelling really doesn’t get much better. That’s Albatross Tours for you.
- Posting on behalf of Julia Zaetta.

20 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Schloss Hornberg

What a marvellous to Schloss Hornberg with our amazing guide Darren. The hotel was stunning, and the visits to other towns were out of this world.
Our guide was friendly, and extremely knowledgeable about all of the historic aspects of each town and local customs.
All of our instructions were clear and Darren was able to overcome any language barriers with his excellent German.
We will definitely be booking with Darren again hopefully in the future and look forward to our next trip.
Thank you Darren, we are truly grateful.

The Goodin Family.

3 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Most AMAZING Tour

A German Christmas. What a truly amazing tour this was! Every part of the tour was well organised and well implemented with a variety of activities, food, experiences and free time. Darren Wheatley, our guide, was brilliant. He was extremely knowledgeable, friendly and approachable with nothing being too much trouble. Darren gave us an incredible amount of information, all given in an interesting and clear way. He prepared us for all experiences and activities making it easy for us to navigate new cities. I would love to do another tour with Darren as our guide. Sebastian, our driver, was extremely competent and I felt very safe with him as our driver. He became part of our group participating in activities along with the rest of us which allowed us to get to know him well. The planned activities were amazing with a lot of variety. Each day was a new and wondrous delight! The itinerary was perfect and not too strenuous. The Hotel Schloss in Hornberg was the perfect place to spend 6 nights over Christmas. The hosts were delightful passionate and friendly. The room was well heated and took in views of the valley. And the food! Wow! What a feast we had every night. We even had snow on ChristmasEve and Christmas Day. This was the most perfect tour I have ever done. Thank you Albatross!

20 december 2025
Review zonder uitnodiging

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