Bought the black 'Goer' ankle boot on 29 December 2025. Have worn them a maximum of ten times since purchase and only worn for commuting, so no heavy wear. Despite this, last week the sole... Toon meer
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Lees wat reviewers zeggen
Bought a pair of Boots in the sale but on arrival and initial try on, they were faulty as the leather lacquer peeled off. Instantly emailed Aldo with videos and photos and they quickly responded, orga... Toon meer
Via the chat bot customer feedback I was able to request claim for my lost item and glad the resolution is sorted and fund heading back to my account. Super customer service I must say.
Truly awful, paid for next day delivery, parcel is still awaiting shipping some 3 days later, customer service is non existent, I don’t know what’s happened of late to this company, but I certainly wo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Five decades ago, a young Aldo Bensadoun (or as he is affectionately known, Mr. B) set out to realize his dream of becoming the best shoe retailer in the world and the rest is history.
Contactgegevens
124 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- support@aldoshoes.co.uk
- aldoshoes.co.uk
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Heeft 11% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I ❤️ ALDO SHOES
Aldo Shoes is a brand that I love because of quality and style - classic or avangard, although the prices aren't so accessible but worth in quality.
My last experience with Aldo refunds, Escalations Manager and store staff are highly positive. They are good professionals, attentive and very helpful.
I highly recommend Aldo UK to everyone
The quality of the material is poor
The quality of the material is poor. Not up to Aldo Standards.
Worth it at the sale price and great service
Worth it at the sale price - a fantastic pair of shoes and efficient next day delivery
Disappointed soles were marked
I was not happy when I received the shoes as they were marked on the sole and looked like they had been worn. As the person who dealt with my complaint said they had been worn in the shop but not outside. They offered me a 30% refund which I accepted. Very prompt response and conclusion. The complaint was dealt with efficiently. I was happy with the outcome.
I have previously brought from Aldo a…
I have previously brought from Aldo a number of times and the quality is always amazing, I have shows over 10 years old.
I ordered some and they arrived, the quality wasn’t great and the strap was missing. I was so disappointed, however I contacted Aldo and there customer service has been absolutely incredible and I will continue to buy from them.
Large sizing
Love the styling but unfortunately on this occasion, the size came up way to big.
Online order
I orders shoulder bag and sun glasses, love the bag and quality is very premium. Glasses are also very good but unfortunately size is not suitable to my face. 🤭🥰
products are in good quality
Great experience and high quality goods
The website is easy to navigate and the ordering process is straightforward. Items are always delivered on time and the quality of the goods is always high.
Fabulous customer service and I love…
Fabulous customer service and I love the unique style of shoes. I'll be getting more!
Fast delivery and the quality of the…
Fast delivery and the quality of the sandals is superb, I have a slim fit, normally I wear 38 but ordered 4.5 it also size well. Thanks
Great
Great. Sandals were lovely quality and looked exactly the same as the website photos (sometimes they don’t and colour varies). Really pleased. Fast delivery too.
Prompt delivery and comfy shoes.
Prompt delivery and comfy shoes.
The sizing is not always right, depending on the type of shoe, but still worth a try.
Fantastic quality shoes
Fantastic quality shoes . Packaging first class, delivery first class .. very happy customer who will shop again .
A holiday find
I saw a gorgeous pair of sandals on holiday, looked and found them online. They were reduced and in stock in my size. Placed an order and they were delivered and waiting for me when I got home. They are so comfortable and the colour means they go with any outfit.
Bluewater Poor
Bluewater. Poor. Only popped in to get some shoes that my mum saw last week.
Guy behind till with beard, said "mate what size though becuase theyre very limited" in a really patronising way. Felt like he didnt want to serve me and was as if I felt ushered out the shop. Wasnt even busy, only had 1 customer.

Antwoord van Aldo Shoes UK
Really supportive customer service!
Right heel height & comfortable
The heel was pretty but stable so it was comfortable to stand and walk in.
Absolutely love my purchase !
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