Alensa.ie Reviews 

1.359
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always so good the service is 5* best comparative prices great selection and everything you need at the ready thank you team Alenza

Beoordeeld met 5 van de 5 sterren

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lenses that I wanted at a competitive price and very quick delivery - what more could you want

Beoordeeld met 5 van de 5 sterren

Found this company after being let down by vision direct again. Ordered on Thursday and delivered Monday no issues. Even after a bad storm here. A few euros extra than Vison direct, but will be a perm... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier
  2. Brillengroothandelaar
  3. Zonnebrillenwinkel

Over Alensa.ie

Geschreven door het bedrijf

Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.

Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.359)

124 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good quality

I have been a customer of Alensa for many years, fast delivery, good packaging, large selection of products

10 april 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Alyona,

Many years of orders — thank you, that's genuinely lovely to hear. We're pleased the delivery speed, packaging, and product range have been consistently working for you.

Your continued trust in Alensa means a great deal to us, and we'll always be here whenever you need us.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fantastic site to order from

Fantastic site to order from. Lots of lenses and super fast delivery!

16 april 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Fiona,

What a great review — thank you! We have lots of lenses in stock, and we always want to make sure they reach you as quickly as possible. Really glad that came through for you.

We'd love to welcome you back soon.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, good price

14 april 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Dear customer,

Thank you — simple and to the point, which is exactly how we want the experience to be! Glad the delivery was fast and the price worked for you.

We hope to see you again.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good value

Good value, but the most important, fast, really fast delivery

13 april 2026
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

Thank you — and yes, we do pride ourselves on getting orders out quickly! We're glad the value came through alongside the speed.

We'll be here whenever you need us next.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Always excellent free delivery times

Always excellent free delivery times. Ordered on a Tuesday and delivered in Dublin on Friday morning.
Great value and great service 👏

7 april 2026
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Cathal,

Ordered Tuesday, delivered to Dublin Friday — that's exactly how we want it to work! Thank you for taking the time to share this. We're glad the value and delivery both held up.

We look forward to serving you again.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Delivery very fast & great daily…

Delivery very fast & great daily contact lens as I can’t get them any where else on my prescription…

10 april 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Carol,

Really glad we could help — especially with lenses on a harder-to-find prescription. Fast delivery and access to the right products is exactly what Alensa is here for.

We'll always be here whenever you need us.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fast delivery ,excellent service

Fast delivery ,excellent service

10 april 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Nerijus,

Thank you — so glad to hear the delivery and service hit the mark! We'll keep working hard to make every order just as smooth.

We look forward to seeing you again soon.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very happy and fast delivery

Very happy and fast delivery

3 april 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Dear customer,

Thank you for the kind words! We're very happy to hear the delivery came through quickly and that everything went well.

We hope to see you again soon.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

I always buy from here love there…

I always buy from here love there contacts and fast delivery and good customer service .I wish they had yearly coloured lenses but .

12 maart 2026
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Rachel,

Always lovely to hear from a loyal customer — thank you! We're glad the lenses, delivery, and support have all been working well for you. Your note about yearly coloured lenses has been noted too — feedback like that genuinely helps us think about what to stock.

We'll be here whenever you need us next.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service and fast delivery

Great service and fast delivery

23 maart 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Deirdre,

Thank you — always great to hear this! Great service and fast delivery are two things we really focus on, so we're glad they both came through for you.

We look forward to seeing you again.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Unbeatable prices great delivery service

Unbeatable prices great delivery service

19 maart 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Michelle,

Unbeatable prices and great delivery — that's exactly what we aim for at Alensa! Thank you for taking the time to say so.

We appreciate your trust and look forward to your next order.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very efficient and excellent delivery…

Very efficient and excellent delivery times

19 maart 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Fikat,

Efficiency and reliable delivery times are something we genuinely care about here — so thank you for noticing and for sharing this! Really glad it all came together well.

We'd love to welcome you back soon.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very quick service

Very quick service and delivery

17 maart 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Dear customer,

Thank you! Quick service and fast delivery is exactly what we aim for with every Alensa order, and it's great to hear it worked out that way.

We hope to see you again soon.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 1 van de 5 sterren

AVOID THIS SHOP

AVOID THIS SHOP! Terrible customer service, and massive delays. They promised to honor my custom request if I returned my glasses, only to go back on their word later. They claim they can't do anything beyond the basic prescription now—a total lack of logic and professional integrity. Save your money and go elsewhere.

12 februari 2026
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Pawel, thank you for bringing this to our attention. We're truly sorry to hear about the experience you had with your glasses order — we understand how disappointing it must be when a commitment does not go as expected. We take feedback like this very seriously and would like to review what happened. Please contact us at info@alensa.ie so we can look into your case and find the best way forward. Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Was a regular costumer I absolutely…

Was a regular costumer I absolutely love this online store. Many options, competitive prices, very fast delivery for cork under 4 days. Will always keep purchasing from them.

11 maart 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thanks so much, Giulliana! We're delighted to hear that your orders are arriving in Cork so quickly, and that our prices and product selection continue to hit the mark. We really appreciate your loyalty and look forward to seeing you back on Alensa soon! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

First started ordering contacts and…

First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an emergency pair it’s over a year now and that pair is my staple. Lense needs replacing (through my own fault) but the frame is in good shape.

11 december 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Kimberley, we really appreciate your kind words! It's great to hear your prescription glasses have held up so well over the past year — that's exactly what we aim for. Thank you for trusting us with your eye care needs — we look forward to seeing you again! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

I have to say that this company is…

I have to say that this company is excellent. They have corrected anything I’ve ever complained about nearly instantly, they are driven for customer satisfaction. They deserve top marks please keep up the great work.

14 maart 2026
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

We appreciate your wonderful feedback! Knowing that our team has consistently resolved any issues quickly means a great deal to us. Customer satisfaction is truly at the heart of everything we do, and we'll certainly keep up the great work — thank you for the encouragement! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Excellent service as usual.Would highly…

Excellent service as usual.Would highly recommend.Thank you.

27 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

We're so glad to hear from you again, Lucy! Consistent, excellent service is what we strive for every time, so it's wonderful to know we're delivering on that. Your recommendation means the world to us — we look forward to your next order! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Very quick delivery. Website is very user friendly. I'd definitely recommend Alensa to my friends.

26 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thank you for your wonderful review, Jill! We're glad the delivery was quick and that you found our website easy to navigate. We'd love to welcome your friends to Alensa too — thank you so much for the recommendation! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren
Logo Alensa.ie

Antwoord van Alensa.ie

We really appreciate your kind words, Louise, and thank you for the recommendation! It's great to know you're happy with our service — we look forward to serving you again very soon. Kind regards, Your Alensa Team

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