Alford Plumbing and Heating Reviews 240

Very professional both in person and through communication either one the phone or via email. Really nice guys fit my new boiler, clean and tidy and gave good instruction on how to use it. One year later, my boiler was serviced by another engineer, who again, was polite and courteous and serviced the boiler very quickly.

Had boiler serviced twice now by Alford and they've always been great, very thorough, polite and respectful. Will continue using again

Excellent communication from booking until invoice. Tyler was punctual, friendly and carried out the boiler service efficiently. He gave helpful advice regarding the thermostat. I would thoroughly recommend this company.

Always very friendly and professional gas engineer. Very Knowledgeable always do a very good job. They also fitted our boiler originally would recommend.

Alford are always very helpful and promo via the office staff and engineers.

Guy emailed before he came, came when he said he would, did the job and a bit extra ,and charged a reasonable amount for these days. Also office backup VERY quickly updated our phone numbers so we could be contacted, we have recently changed both.

I have used Alfords for the last ten years,they are reliable and efficient and reasonably priced.

Overall good service, easy booking and responsive, and the plumbers were excellent. Let down by a double cancellation due to other jobs overunning which was extremely frustrating. However will use again.

On arrival Tyler and Ashton discussed the work they were going to do, answered questions and then proceeded to do an excellent job. Once completed they cleaned up and checked we were happy with their work. There was also good communication from initial contact with Alford through to job completion, including updates as to arrival times - all very professional and I would not hestiate to recommend them.

Very helpful when I phoned. Appointment was earlier than first expected. Kept updated all the way through, with time etc.
The problem was fixed and I wasn't ripped off,as I have in the past from others. Very happy and will definitely use again.

Alford Plumbing & Heating have always provided great service.
Lovely and efficient admin team (big shout out to the ladies!!) and their knowledgeable gas engineers. Thanks again!

Alford contacted me well ahead of the time that my service was due and kept to the day arranged. The engineer was polite and friendly and completed his task with no fuss. The only small issue was that he was supposed to call or text me when he was on his way to me but I failed to get a message. All in all a job well done.

Easy to book, good value for money, and friendly & knowledgeable engineers. I always get my annual boiler service from Alford: it's hassle-free and easy.

Great customer service, make a lot of effort to get to the job promptly. Have setup an on going maintenance plan with them

The Team at Alford plumbing and heating have been great. They installed a new electric boiler and hot water tank, refitted a bathroom, completed an electrical safety check and sorted the remedial work so a certificate could be issued. From the back office team to the team who completed the jobs, everyone was extremely helpful and friendly. Will use for future work and recommend highly!

The person that gave the quote was punctual, knowledgeable and explained the total procedure to replace the two wash hand basins. I was impressed with the engineer that did the actual work. He has done a great job and was very tidy. The whole area was cleaned once he had finished. Would highly recommend.

So easy to deal with, nice and quick turn around from check to installation!

A swift and effective service from Alford plumbing engineer Tyler.

Such a professional service from start to finish. Their engineers are extremely well qualified and professional. Lots of communication throughout your appointment keeping you informed of where your engineer is and when to expect him to arrive.

Excellent service and communication.