Alford Plumbing and Heating Reviews 240

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very professional both in person and through communication either one the phone or via email. Really nice guys fit my new boiler, clean and tidy and gave good instruction on how to use it. One year la... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Guy emailed before he came, came when he said he would, did the job and a bit extra ,and charged a reasonable amount for these days. Also office backup VERY quickly updated our phone numbers so we cou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had boiler serviced twice now by Alford and they've always been great, very thorough, polite and respectful. Will continue using again

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Team at Alford plumbing and heating have been great. They installed a new electric boiler and hot water tank, refitted a bathroom, completed an electrical safety check and sorted the remedial wor... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ketel- en verwarmingsdienst
  2. Loodgieter

Informatie afkomstig van verschillende externe bronnen

New Worcester Bosch Boilers, Boiler Servicing and Repairs in Southampton Which? Trusted Trader and Worcester Accredited Installer; your local heating experts. Whether you are looking for a new boiler, boiler servicing, or boiler repairs; Alford Plumbing and Heating is able to provide the expertise to provide a prompt and reliable service. Boiler finance available with no deposit, and 0% finance! Boiler Services: Buy a boiler / Installations Boiler Finance Servicing Repairs


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

240 reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

Professional all round

Very professional both in person and through communication either one the phone or via email. Really nice guys fit my new boiler, clean and tidy and gave good instruction on how to use it. One year later, my boiler was serviced by another engineer, who again, was polite and courteous and serviced the boiler very quickly.

8 juni 2026
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Antwoord van Alford Plumbing and Heating

Thank you for your lovely review.

Beoordeeld met 5 van de 5 sterren

Great service

Had boiler serviced twice now by Alford and they've always been great, very thorough, polite and respectful. Will continue using again

11 juni 2026
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Antwoord van Alford Plumbing and Heating

Thank you for your kind review. We're delighted to hear you've been happy with our service and appreciate your continued trust in us. We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent communication.

Excellent communication from booking until invoice. Tyler was punctual, friendly and carried out the boiler service efficiently. He gave helpful advice regarding the thermostat. I would thoroughly recommend this company.

9 juni 2026
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Antwoord van Alford Plumbing and Heating

Thank you for your kind review. We're pleased to hear you were happy with the service and communication throughout. We'll be sure to pass your comments on to Tyler. Thanks for your recommendation!

Beoordeeld met 5 van de 5 sterren

Always very friendly and professional…

Always very friendly and professional gas engineer. Very Knowledgeable always do a very good job. They also fitted our boiler originally would recommend.

14 mei 2026
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Antwoord van Alford Plumbing and Heating

Thank you Janet we hope we can look after you and your plumbing & heating for years to come 😊

Beoordeeld met 5 van de 5 sterren

Guy emailed before he came

Guy emailed before he came, came when he said he would, did the job and a bit extra ,and charged a reasonable amount for these days. Also office backup VERY quickly updated our phone numbers so we could be contacted, we have recently changed both.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thank you for taking the time to review us, we appreciate it :)

Beoordeeld met 5 van de 5 sterren

I have used Alfords for the last ten…

I have used Alfords for the last ten years,they are reliable and efficient and reasonably priced.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thank you Colin for your continued support over the past ten years! It really means a lot to us.

We’re glad you’ve found us reliable, efficient, and fairly priced, and we look forward to helping you again whenever you need us.

Beoordeeld met 4 van de 5 sterren

Good, but could be better

Overall good service, easy booking and responsive, and the plumbers were excellent. Let down by a double cancellation due to other jobs overunning which was extremely frustrating. However will use again.

30 april 2026
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Antwoord van Alford Plumbing and Heating

Thanks for your feedback. We are really glad you were happy with the booking process and the plumbers’ work.

We’re sorry for the cancellations and the frustration caused. That’s not the experience we want to provide, and we’re working to improve our scheduling.

We appreciate your understanding and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent Work

On arrival Tyler and Ashton discussed the work they were going to do, answered questions and then proceeded to do an excellent job. Once completed they cleaned up and checked we were happy with their work. There was also good communication from initial contact with Alford through to job completion, including updates as to arrival times - all very professional and I would not hestiate to recommend them.

26 maart 2026
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Antwoord van Alford Plumbing and Heating

Thank you for your lovely feedback! We’re glad Tyler and Ashton took great care of you and that you were happy with both the work and communication throughout. We really appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Very helpful when I phoned

Very helpful when I phoned. Appointment was earlier than first expected. Kept updated all the way through, with time etc.
The problem was fixed and I wasn't ripped off,as I have in the past from others. Very happy and will definitely use again.

18 maart 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thank you so much for your lovely review! We’re so glad we could help get your problem fixed quickly and keep you updated along the way. It means a lot to hear that you felt looked after and not taken advantage of, that’s always our goal. We can’t wait to help you again whenever you need us!

Beoordeeld met 5 van de 5 sterren

Great service as always.

Alford Plumbing & Heating have always provided great service.
Lovely and efficient admin team (big shout out to the ladies!!) and their knowledgeable gas engineers. Thanks again!

3 april 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thanks so much for your lovely review! We're really glad you've been happy with both our admin team and engineers. I’ll be sure to pass your kind comments on to the ladies in the office 😊

Beoordeeld met 5 van de 5 sterren

Alford Plumbing boiler service.

Alford contacted me well ahead of the time that my service was due and kept to the day arranged. The engineer was polite and friendly and completed his task with no fuss. The only small issue was that he was supposed to call or text me when he was on his way to me but I failed to get a message. All in all a job well done.

26 maart 2026
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Antwoord van Alford Plumbing and Heating

Hi Jeremy, Thank you for your kind review. We're really pleased to hear you were happy with the service and that everything was completed smoothly.
We appreciate your feedback regarding the call or text beforehand and will make sure this is followed up with our team.
Thanks again for choosing Alford Plumbing & Heating.

Beoordeeld met 5 van de 5 sterren

Easy to book, hassle-free

Easy to book, good value for money, and friendly & knowledgeable engineers. I always get my annual boiler service from Alford: it's hassle-free and easy.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thank you for your wonderful review and for choosing us.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, make a lot of effort to get to the job promptly. Have setup an on going maintenance plan with them

22 februari 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thank you so much for the review :)

Beoordeeld met 5 van de 5 sterren

Great team, friendly, helpful and high standard of work.

The Team at Alford plumbing and heating have been great. They installed a new electric boiler and hot water tank, refitted a bathroom, completed an electrical safety check and sorted the remedial work so a certificate could be issued. From the back office team to the team who completed the jobs, everyone was extremely helpful and friendly. Will use for future work and recommend highly!

2 februari 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thank you for the fantastic review! We’re so pleased you’re happy with the service and the team. We really appreciate your feedback, and we’d be glad to help again anytime.

Beoordeeld met 5 van de 5 sterren

Highly recommended…

The person that gave the quote was punctual, knowledgeable and explained the total procedure to replace the two wash hand basins. I was impressed with the engineer that did the actual work. He has done a great job and was very tidy. The whole area was cleaned once he had finished. Would highly recommend.

6 maart 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thank you Tom, we appreciate your positive feedback! Our team works hard to deliver exceptional experiences, and it’s wonderful to see that reflected in your review!

Beoordeeld met 5 van de 5 sterren

Great Experience

So easy to deal with, nice and quick turn around from check to installation!

13 maart 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thank you for your positive review!

Beoordeeld met 5 van de 5 sterren

Superb company - I wouldn’t have anyone else for the job!

Such a professional service from start to finish. Their engineers are extremely well qualified and professional. Lots of communication throughout your appointment keeping you informed of where your engineer is and when to expect him to arrive.

5 maart 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thanks Caroline, we’re delighted to hear you had a great experience with our team. Thank you so much for your kind feedback!

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service and communication.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Alford Plumbing and Heating

Thank you for your positive review!

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