Ali Pearl Hair Reviews 

Quality of the hair was fine but it was way to curly and the color way way to light my scalp is darker Very Very disappointed

If u could give no stars I would first my wig was not sent out when it was supposed to then they delayed it twice I had a upcoming cruise that I kept expressing why i needed my wig by a certain time and they assured me I would get it in time for my wig to come after my trip I ended having to spend another $300 on a wig and a up-charge to get my hair done not only did they not compensate me for the inconvenience no apologies didn’t make anything right instead they harassed me to go pick the wig up from the fedex just to return it back to the store to save them money I let the wig return to sender I no longer need the wig the returned wig was delivered to them 3 days ago and still no refund they keep telling me they had to reroute it to their New York store which I don’t see how that’s my problem I never opened the original package or anything now they saying I have to wait until Monday I use to love they wigs I will never shop here again

I just want to say I buy plenty of wigs so I’m Knowledgeable on wigs. I received a wig from Ali Pearl last Saturday when I opened the box I immediately was flabbergasted. The hair was a burnt orange color and real brassy it definitely not chocolate brown or dark brown. It had a strong odor, maybe from the coloring not sure and the hair had split ends and was poorly stitched on the wig cap as well. so I tried to wash it in hopes that I could fix the issue and the smell went away a little, however even after washing and deep conditioning, the split ends were unbearable . The hair holds a curl however with the chemical smell mini split ends many different colors and extremely itchy cap. And the fact that you have to use a whole bottle of hairspray and grease to hold the strays down and then the wig is greasy because you had to put so much product on this wig . Honestly I would rate it a 2 on a scale of 10 only because it holds a curl. The accessories were cheap as well so bottom line I had a very unpleasant experience and will never order from the From them again. Please save yourself and your money. They offer refunds but will ask you 100 questions to get your money back you can’t just say “hey I don’t like it” smh and it takes 30 days if they do approve your refund so save yourself and just buy from a different wig supplier

This company not only got there product back they still continued to charge me for it when I contacted them about receiving back after they gave me a hard time about getting a return label from them to send it back once I questioned about my refund they claimed lace had small pin holes I never wore it or even tried it on even when they offered to help me with there stylist why would I wear something that didn’t look as pictured to why I returned it in first place never again shady company beware

What you see is not what you get! Waste of my money and time.

This hair is just perfect l need more of this beauty😍😍😍

I’ve been ordering from this company ONLY for years!! I don’t order from any other hair company. Alipearl is very consistent and never lets me down. The hair is always great quality and the shipping is so fast, even in the midst of everything going on in the economy. My most recent wig was actually delivered earlier than anticipated (ordered 10/21, expected delivery was 10/27 but package was delivered 10/25). I was very satisfied with my wig and will be ordering again per usual!!

The package was delivered right on time! Such a beautiful wig!

The quality of hair from Alipearl is amazing and their services is very good, ever since I started buying hair from them I have never had a reason to complain or regret and I must say it’s very impressive.

I am very happy when I opened my package and I can’t wait to wear it, so beautiful and no bad smell, one of my best wig ever

I ordered a 613 wig, paid over $400 as a birthday gift to myself. the quality of the hair was so awful out of the bag. tangled horribly. i tried washing with conditioner as advised by customer service, and it did not get any better. I am furious that i wasted all that money all i wanted was my money back but they refused. DO NOT BUY FROM THEM.

The hair is amazing!!! The length, the texture is beautiful. This will be my new company/ website I will purchase my wigs from. I love glueless wigs so it’s perfect for me, Thanks Ali pearl❤️.

I gave Alipearl 5 stars mainly because of the consistent communication throughout my entire purchasing and shipping processes. I bought Jerry curl clip ins hair extensions, both 26 inches and 24inches. I absolutely love the quality and it matches very closely to my natural curly hair. I will definitely recommend their hair extensions.

I have been buying my wigs from alipearl since 2023 the quality of the hair is tooop.com the Costumers service nice any question they always there

Wig not shipped, made my purchase on Monday and today is Friday. It’s been processing since Monday.

The hair is amazing the customer service was exceptional my order came in time and was also updated periodically on when my hair should arrive . I will be ordering all my wigs/bundles with Alipearl .

My hair was ordered and delivered on time. The hair quality was excellent and fits just perfect. Ill definitely shop here every time.

Hair was shipped out fast and came within 3 days, I am beyond thrilled with this purchase, hair has meet all my expectations and the communication was amazing, by far the best hair company you can trust lady’s, you will never get disappointed. I will recommend Ali pearl Hair to all friends, family and love ones. Best hair purchase ever! I am super excited with the hair.

After being a loyal customer for 7+ years, I’m disappointed by how badly Alipearl has handled my recent $420 order. They claim the wig was “left on my porch” (completely absurd for such an expensive item), yet nothing was delivered. Cameras and neighbors confirm it never arrived. To make things worse, the tracking numbers don’t even match, and despite me paying for insurance, they refuse to launch an investigation or honor their own refund policy.

Customer service has been a nightmare, WhatsApp agents just tell me to “check my mailbox,” but I’ve never received their refund-related emails (even though their promotions come through just fine). I even provided an alternative email, but they continue to ignore me. At this point I’ve had to open a PayPal dispute because Alipearl is being deliberately deceitful and unhelpful. Absolutely do not trust them.

I ordered a wig 26inches. But wen I rcd it, it looked short so I measured it stretch length and it was only 23inches. I tried to tell them but they said this is normal? I have lost money! I have had to put in a complaint with pay pal . Im a first time customer I won't be shopping with them again!