Have not even received items and no updates. It's funny they send a message for a review you give it ...then they reply with an update that really still tells you nothing about when the package will f... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My first order was a dress and it was perfect. I received many compliments on it. My second order included two tops and a blazer. Unfortunately, the items were too large. But Allega K Customer Service... Toon meer
Bedrijf heeft geantwoord
The quality of the dress and blazer combo is nice, and fits well. I ordered 2 sizes since I was not sure of the sizing. Eventually I received my refund for the 2nd outfit but it would be helpful to ha... Toon meer
Bedrijf heeft geantwoord
Allegra K has great customer service. They were quick to respond to my questions and concerns, and they usually got back to me the next day. Even though they shipped from another country, I thought th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Allegra K® is an online fashion store. We aim to provide superior quality clothing at a reasonable price for everyone. We own an intense and complex supply chain and a talented designer team in this industry. We always listen to our customers' opinions and strive to find innovative ways to improve and deliver the most satisfying products. Regardless of a diverse range of body types, personality, and gender, you can find clothes that fit.
Contactgegevens
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- cs@allegra-k.com
- allegra-k.com
3,9
Goed
584 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered 4 dresses from Allegra K
I ordered 4 dresses from Allegra K. I wanted to return the Floral Halter Neck Sleeveless Ruffled Tiered Dress because it didn't fit my daughter. Customer Service got back with me the next day. They did a great job helping me with my return.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Jay,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Amazing stuff and super quality ❤️
31 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Jasmin,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
“ 2 Royal Blue Blazers “
“ 2 Royal Blue Blazers “
Customer service is working with my return of 2 Royal Blazers Size S/M $ 89.00 total
They will credit 70% of the $89..00 to my credit card And I will be able to keep the 2 Blazers Very fair since I have been trying to make this return for weeks !
Thank you for your service ,
Joan M Mossner
29 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Joan,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Once I realized you were on the other…
Once I realized you were on the other side of the world, I didn’t take that long for my package to arrive. I appreciate your attention to detail and the product looks amazing.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Correen,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Perfect shoes for elopement!
Beautiful shoes! Exactly as pictured. They are going to be perfect for my simple elopement ceremony next month.
23 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Alyce,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Very responsive customer service
Customer Service was very responsive when i had an issue with my order, they were very helpful and resolved the issue in a timely manner.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Yoda,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Great product and great customer…
Great product and great customer service. I would shop with Allegra K again.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Judith,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Wrong Color Top Shipped
I ordered a light gold top; however it was changed to a light pink top. So when I received the wrong color top, I immediately started a chat. No one ever responded. I waited a day and I sent an email. Again, no one responded. I ordered the light gold top to wear to a function I am attending Friday; so needless to say I am frantically trying to find a gold top. I am very disappointed with the lack of customer service I received. And, I still haven’t received the other item I ordered.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Audrey,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.please check your email,sometime mail is in spam.please double-check.:cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
The denim jackets that I ordered are…
The denim jackets that I ordered are really stylish, their size is as described, they came quite fast.
24 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Maria,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Customer service is friendly and quick…
Customer service is friendly and quick to respond! Very cute items
15 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Terra,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Allegra K exceeded my expectations
Allegra K exceeded my expectations. They have classy and cute designs for grown woman at an affordable price you have a hard time finding somewhere else. Customer service covered all my questions thoroughly and professionally in a timely manner. I look forward to shopping more from AllegraK in the near future.
23 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Cuterandsimple,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Positive experience
I received my item as as ordered and was pleased with the description since it was accurate in respect of needing extra small. While this is positive,the waiting time is definitely a negative factor,however I have decided to order once more and hopefully the item will uphold Allegra’s description again.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Josceed,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Nice dresses and fast delivery.
Nice dresses and fast delivery.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Sana,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Great customer service!
21 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Melissa,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
I will be wearing these shoes for my…
I will be wearing these shoes for my wedding in 3 weeks as my “something blue”. I looked in so many websites and I couldn’t find anything until I saw these! Crazy fast shipping, and they are adorable and very comfortable. The 3 inch block heel is perfect and I’m sure I’ll be able to move, walk and dance all night!
18 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Heidi,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Excellent Service and Customer Support
I loved the blouse that I ordered but it was a little too small. Dealing with the customer service support was a fantastic experience, and I would happily purchase from them again. Thank you!
21 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Jennifer,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Terrible Return Experience!!
This company makes you email for a return label and so far we have emailed back and forth 7 times and they have not refunded my purchases or sent me a return shipping label! Do not buy from this company!
20 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Becky,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.please check your email,sometime mail is in spam.please double-check.:cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
The shoes I purchased are high quality…
The shoes I purchased are high quality and the customer service has been great.
6 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Temperince,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Antwoord van Allegra K
Hi Sally,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Purchase here for the first time I…
Purchase here for the first time I order a light blue jacket and omg I loved it. The material was just right. Perfect fit and I have no complaints so far
1 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Ruth,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.