Allegra K has great customer service. They were quick to respond to my questions and concerns, and they usually got back to me the next day. Even though they shipped from another country, I thought th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The quality of the clothes materials are very poor but the prices are equally for a great quality clothing and this is why I trust they were a great products but it was deceiving. Then I returned it a... Toon meer
The website is great, the clothes didn't match the cut or quality I was hoping for - but they can always go to a different maker, which I bet they will. I'm here to talk about their customer service.... Toon meer
Bedrijf heeft geantwoord
You've seen it... the selection is massive to start off. Now let me tell you how responsive customer service was. Great communication and my order was rushed out and delivered ahead of schedule. An... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Allegra K® is an online fashion store. We aim to provide superior quality clothing at a reasonable price for everyone. We own an intense and complex supply chain and a talented designer team in this industry. We always listen to our customers' opinions and strive to find innovative ways to improve and deliver the most satisfying products. Regardless of a diverse range of body types, personality, and gender, you can find clothes that fit.
Contactgegevens
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- cs@allegra-k.com
- allegra-k.com
3,8
Goed
569 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Amazing customer service !
2 september 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Maria,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Easy shopping and fast shipping.
23 augustus 2025
Antwoord van Allegra K
Hi Tommy,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
The blouses I ordered don’t fit and I…
The blouses I ordered don’t fit and I have emailed twice for a return label. They did not send a return label.
23 augustus 2025
Antwoord van Allegra K
Hi Mary,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email several times.please check your email,sometime mail is in spam.please double-check.:cs@allegra-k.com please reply our team then we can do next step.
Best regards,
Allegra K
The first time I ordered it was fine
The first time I ordered it was fine, I got worried about my order, because I had to figure out how to contact the company. Overall I did not get the order on time, but it's fine.
22 augustus 2025
Antwoord van Allegra K
Hi Patricia,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Great if you're a large person.
Easy to order.
Long time to receive, just have to trust and be patient.
All 3 dresses I ordered in XS, but all 3 are way large.
I had to pay more than the dress cost to have it altered to fit me. I'm 5' and 103 lb.
The customer service is good with communication. They offered me 20% back to keep the oversized dresses, so the other 2 dresses I will be giving as gifts to friends who they fit perfectly well.
The dresses are quite lovely, just oversized for XS and smaller framed individuals.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi M Barger,
I'm sorry to hear that you're not 100% satisfied with this.we have the measurement info in every items page.you can compare with your condition to choose suitable size.due to we could not find out your transaction with your name,can you please contact our customers service team via mail we can take charge of this issue if you wanna return : cs@allegra-k.com
sorry for this inconvenience.
Best regards,
Allegra K
I ordered 4 dresses from Allegra K
I ordered 4 dresses from Allegra K. I wanted to return the Floral Halter Neck Sleeveless Ruffled Tiered Dress because it didn't fit my daughter. Customer Service got back with me the next day. They did a great job helping me with my return.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Jay,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Amazing stuff and super quality ❤️
31 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Jasmin,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
“ 2 Royal Blue Blazers “
“ 2 Royal Blue Blazers “
Customer service is working with my return of 2 Royal Blazers Size S/M $ 89.00 total
They will credit 70% of the $89..00 to my credit card And I will be able to keep the 2 Blazers Very fair since I have been trying to make this return for weeks !
Thank you for your service ,
Joan M Mossner
29 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Joan,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Once I realized you were on the other…
Once I realized you were on the other side of the world, I didn’t take that long for my package to arrive. I appreciate your attention to detail and the product looks amazing.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Correen,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Perfect shoes for elopement!
Beautiful shoes! Exactly as pictured. They are going to be perfect for my simple elopement ceremony next month.
23 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Alyce,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Very responsive customer service
Customer Service was very responsive when i had an issue with my order, they were very helpful and resolved the issue in a timely manner.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Yoda,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Great product and great customer…
Great product and great customer service. I would shop with Allegra K again.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Judith,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Wrong Color Top Shipped
I ordered a light gold top; however it was changed to a light pink top. So when I received the wrong color top, I immediately started a chat. No one ever responded. I waited a day and I sent an email. Again, no one responded. I ordered the light gold top to wear to a function I am attending Friday; so needless to say I am frantically trying to find a gold top. I am very disappointed with the lack of customer service I received. And, I still haven’t received the other item I ordered.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Audrey,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.please check your email,sometime mail is in spam.please double-check.:cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
The denim jackets that I ordered are…
The denim jackets that I ordered are really stylish, their size is as described, they came quite fast.
24 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Maria,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Customer service is friendly and quick…
Customer service is friendly and quick to respond! Very cute items
15 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Terra,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Allegra K exceeded my expectations
Allegra K exceeded my expectations. They have classy and cute designs for grown woman at an affordable price you have a hard time finding somewhere else. Customer service covered all my questions thoroughly and professionally in a timely manner. I look forward to shopping more from AllegraK in the near future.
23 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Cuterandsimple,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Positive experience
I received my item as as ordered and was pleased with the description since it was accurate in respect of needing extra small. While this is positive,the waiting time is definitely a negative factor,however I have decided to order once more and hopefully the item will uphold Allegra’s description again.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Josceed,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Nice dresses and fast delivery.
Nice dresses and fast delivery.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Sana,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Great customer service!
21 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Melissa,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
I will be wearing these shoes for my…
I will be wearing these shoes for my wedding in 3 weeks as my “something blue”. I looked in so many websites and I couldn’t find anything until I saw these! Crazy fast shipping, and they are adorable and very comfortable. The 3 inch block heel is perfect and I’m sure I’ll be able to move, walk and dance all night!
18 augustus 2025
Review zonder uitnodiging
Antwoord van Allegra K
Hi Heidi,
Thanks for your support, we are so glad to hear that you are satisfied with our products. Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
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