You've seen it... the selection is massive to start off. Now let me tell you how responsive customer service was. Great communication and my order was rushed out and delivered ahead of schedule. An... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The website is great, the clothes didn't match the cut or quality I was hoping for - but they can always go to a different maker, which I bet they will. I'm here to talk about their customer service.... Toon meer
Bedrijf heeft geantwoord
I recently ordered a few shirts from Allegra K, and I’m really impressed overall. The styles are exactly as pictured on the website—cute, trendy, and easy to dress up or down. The material fee... Toon meer
Bedrijf heeft geantwoord
THEY ARE HOLDING RETURNS HOSTAGE until the customer leaves a five star review. Literally the worst experience ever with a company. 1. Tried to offer 20% return 2. Said return was $68 and they wo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Allegra K® is an online fashion store. We aim to provide superior quality clothing at a reasonable price for everyone. We own an intense and complex supply chain and a talented designer team in this industry. We always listen to our customers' opinions and strive to find innovative ways to improve and deliver the most satisfying products. Regardless of a diverse range of body types, personality, and gender, you can find clothes that fit.
Contactgegevens
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- cs@allegra-k.com
- allegra-k.com
3,9
Goed
567 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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I want to return my top
I want to return my top, too small, im a true medium, cheaply made.
22 maart 2026
Antwoord van Allegra K
Hi Sandra,
I'm sorry to hear that you're not 100% satisfied with this.our CS team already sent return label to you.plz confirm your inbox and reply, they will follow up with you.
Best regards,
Allegra K
Elated First Time Customer
So pleased with my purchase. Not only was it lovely, it fit perfectly, and I received my order quickly! All reasons to purchase from Allegra K again!!
16 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Mona,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Ordered two items
Ordered two items, one didn’t fit very well.Response time from seller good .
Quality of items well made. Shipping time reasonable.
26 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Carol,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
I was impressed with Allegra K
I was impressed with Allegra K . I received my order and unfortunately it did not fit. They were very prompt to respond to me and was able to make it right. Very good customer service.
24 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Brooke,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Really happy with my purchase
Really happy with my purchase! The clothes looked just like the pictures, and the quality was better than I expected for the price. The material felt comfortable and well-made. Shipping was reasonable, and everything arrived in good condition. Overall, I had a great experience and would definitely order again.
28 februari 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi DR,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Delivery was fast; Product was great.
Delivery was fast; and the items are exactly what I was anticipating. Fit was great.
23 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Darlene,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
This company provides excellent…
This company provides excellent service! Their products are true to the descriptions and prices
are fair and very comparative!
18 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Teri,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
The long sleeve leopard blouse
I ordered and received the long sleeve leopard blouse in size small which is my size, however, it is VERY small, so I am trying to exchange for a SIZE LARGE, I’ve followed the instructions to contact customer service for exchange instructions but I have NOT RECEIVED the instructions only a runaround…I am very disappointed…I am now researching whom I can contact for this exchange and I am very frustrated…It should NOT be this difficult…I am NOT requesting a refund I am only requesting a EXCHANGE…
19 februari 2026
Antwoord van Allegra K
Hi Gardenia,
I'm sorry to hear that you're not 100% satisfied with this.our customers
service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
Fun colors and styles!
Ordered pieces for a special event - they were the only site I found that had the styles and colors I was looking for. Shipping was fast and everything arrived looking like how it did in the pictures online.
17 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Christy,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
My order of 27th January was supposed…
My order of 27th January was supposed to be delivered mid February l I recoeved an e-mail saying it was delayed to 11th March. It has not be delivered, infection when I went into tracking its not been dispatched. Please could you
let me know what is happening to my item. This outfit is for my daughters wedding.
Order no 202-1443491-666516
I would appreciate a speedy reply as time is of an essence.
Thank you
11 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Sheila,
I'm sorry to hear that you're not 100% satisfied with this.this Order wasn't from www.allegra-k.com
our format of transaction number is 'SAK00000' plz confirm with the specific CS team about this issue.
Thank you,
Allegra K
I recently ordered two dresses that did…
I recently ordered two dresses that did not work for me and I reached out to the Allegra K company. I did receive a reply reply in the middle of the night. they have tried twice to negotiate a deal with me keeping my merchandise at a discounted Rate and then when I refused, they offered a refund so now I will wait to see if I get that
10 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Tracy,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Allegra K Fishtail Denim Skirts
Their skirts are beautiful and are made with high-quality materials. They have a decent amount of stretch and come in several colors and style. Win-win!
1 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Donna,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Never got the product and was charged…
Never got the product and was charged twice !!
19 februari 2026
Antwoord van Allegra K
Hi Constance,
I'm sorry to hear that you're not 100% satisfied with this.our customers
service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
Helpful shopping
We were happy with one item, sizing and quality were great. Another item did not fit - customer service was very responsive and helpful in providing a proper refund.
21 januari 2026
Antwoord van Allegra K
Hi Jersey,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Smooth Customer Service Experience
I ordered a couple of dresses for a work holiday party. Due to the snow storm, the dresses did not arrive in time. They worked with me for an easy refund process.
7 februari 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Ann,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Antwoord van Allegra K
Hi Cherline,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
Do not recommend
I’m trying to get a refund, but the only way to do this is to email their customer service, and of course they are not emailing me back. Terrible customer service, do not recommend!
3 maart 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Karen,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team received your mail and already replied you.plz check your inbox.kindly reminded,our CS team has working time.plz confirm on this page:https://www.allegra-k.com/pages/contact-us
Best regards,
Allegra K
Placed an order through Shop and still…
Placed an order through Shop and still have no info about it. Customer service has reached out. Item still in processing.
18 februari 2026
Antwoord van Allegra K
Hi Mike,
I'm sorry to hear that you're not 100% satisfied with this.because you placed our pre-order items,that means it will takes some time to prepare and send.this is reason that why you have not received the tracking info.besides,our customers
service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this again.
Best regards,
Allegra K
This company is a joke
This company is a joke. I canceled part of my order and sent a dress back which was received on 2/15 and I am still waiting for my refund of all three items. If you contact customer service on their online chat, they never respond. It’s obvious the company does not want to give you a refund. Avoid them at all costs.
28 februari 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Jennifer,
I'm sorry to hear that you're not 100% satisfied with this.our warehouse has not received your return parcel.you will get the refund until we receive it.besides,our customers
service team already contacted you via email.please check your email,sometime mail is in spam.please double-check: cs@allegra-k.com
sorry for this inconvenience.
Best regards,
Allegra K
The customer service is responsive
The customer service is responsive, but the quality of the clothing was not what I expected and I returned everything.
26 februari 2026
Review zonder uitnodiging
Antwoord van Allegra K
Hi Tiffany,
Thanks for your support.Any questions please don't hesitate to contact us, looking forward to your next order.
Have a nice day!
Best regards,
Allegra K
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