Alogic Reviews 29

I use an Alogic Alogic Lift 4-in-1 Charger 📱⚡
Cood quality and fast delivery

I purchased a 32 inch touchscreen monitor, a stand and stylus from this company. In the UK I’m pretty sure it’s probably run by one or two people as a distribution service for Alogic, although I can’t be sure about that. Consequently the customer service isn’t great at communications and may take several days to get back to you. however, in terms of the product I received the monitor was excellent. One of the stands that they sent me had been damaged in transit and once they received that back they sent me another to replace it. Also when I got the monitor I did think that they should have a read me booklet put at the top because there were certain things that had to be done in order to make it work properly with the Mac, I realise that reading the manual should be a prerequisite but a very small booklet would have solved the initial problems. These were mainly the monitor was set up in a low brightness mode so changing the mode wasn’t something I thought I had to do immediately but once I did the brightness was more than adequate. The other was regarding using a stylus with a Mac which requires installing a driver and for most people who use a Mac that isn’t something we normally have to do 

I’ve given it five stars because the product was so good, however I do think that things could be improved with the UK company. However as far as my experience went I was pretty happy overall.  

I was recently gifted the Lift 4-in-1 MagSafe Compatible Wireless Charging 10,000mAh Power Bank and its been amazing. I work driving boats for construction projects, so spend a lot of time waiting around, so I often watch TV shows/films or play games on my phone to kill the time, however of course this was limited to my battery life.

The charger itself has a huge capacity so my phone can last a good couple of days, previously I had several much smaller power banks and they were never really up to the job. The stand is really sturdy and super usefull, its a good weight so I can stick it on the dash of the boat and its going no where. I use an cheaper android phone when Im working just incase it gets damaged so the included mag ring is a nice touch (though I do wish products like this were advertsied at a wider market, not just as an Iphone designer product).

Answer to Apple's expensive monitors, for the cost you pay you exceptional design and performance. Bought their Clarity touch monitor, was having issues with the stylus, sent the support team a msg and they replied back same day with precise instructions which when followed resolved the issue of stylus not working. Great price, Great Product, Great Support.. Seems like makings of a great brand...

I bought the Matrix Ultimate Charger. Wanted to return the product as the quality is cheap and flimsy.
They never replied to my messages and the return policy doesn't allow returns on items that have been opened. Horrible company, would not recommend at all!

I was made aware of Alogic through an Instagram advertisement. The ad looked very enticing, and their products looked sleek and professional. They were also having a 20% sale, as it was the Christmas period at the time, and I was looking for an upgrade to my two-monitor setup at home. So, with giddy excitement at this potential saving, I placed my order.

Unfortunately, I should have checked them out on Trustpilot first...

I received my order within a few days via DHL, and was keen to set up my two new CLARITY 27" UHD 4K Monitors. To my utter disappointment, the colours were not nearly as vivid and crisp as advertised, and when running my PS5 through the screen, they were visibly washed out and pale. Also, the screens are reflective rather than matte, which made this even worse.

Alas, I needed to return them... and if I took you through the entire process, this review would become an essay. Let's just say that after 7 phone calls, 3 emails (they never responded to any of my emails!) and one live chat session, I finally got my money back after a *painstaking* process that took a whole month after my original order date! The customer service team are wildly incompetent and (based on my telephone conversations with them) clearly not based in the UK, as their website states.

Long story short, if you've never heard of this company before, there's a good reason for that, and you should avoid them at all costs!

Dissappointment. They respond, but they don't act at all. Firstly, the return process for a buggy docking station, promised over 4 weeks ago, remains uninitiated. Secondly, reimbursement for import duty/tax, which was confirmed several times, but never actioned, has left me out of pocket. Broken promises and a complete lack of action. Avoid them!!

They refuse to give me a refund ($900 CAD) after receiving a defective monitor.

I've been told now on multiple occasion's that a refund is being processed and shipping label sent but continue to get the run around with no real reason for the delay.

I'm going to have to go through my credit card company to open a dispute.

I would avoid this company at all costs.

I bought their DV4 UNIVERSAL QUAD DISPLAY DOCKING STATION. It doesn't work as described and is unreliable. When I requested a refund as per their 14 return policy, I got a call from their support team offering to try and fix the problem. I insisted on a return and they have stopped responding to my requests. I am now pursuing them via other means to get my money back