Amarae Reviews 

Easy purchasing with several different payment options. Photos of items are clear and clothing is showcased on models well.

Easy website.
Quick response.

Order process was very good and await product.

Webdite was easy to manoeuvre around, quick checkout

Amazing, easy and practical to use. The coat is very nice too

Was very pleased with our experience using Amarae. The listings were informative and simple to follow with clear and focused photographs. Prices were very reasonable too.

Fantastic product and great customer experience.

AMARAE WAS ALIAS LUNE LONDON , as they received 1 star review because of the worst quality of materials they selling and them website is .uk they are not based in uk. They sent u deffect material of clothing even china staff are 500% better than the quality of them material.🤨. I ordered lather jacket with them and the jacket is look like a water proof paper no linen nothing , when i try to refund it, they sent me adress in canada which i payed from my pocket 26£ on top of the price i boughg it. Niw they change them shop name a AMARAE , Dont let them full u guys

STAY CLEAR! I purchased an item via Lune London which is Amarae and it is their customer service I am dealing with. I paid £49.99 for a pair of leggings which I considered to be very poor quality on arrival. I contacted the company immediately to report the issue and request a return. I was directed to a returns portal, which I completed, but received no instructions on how to return the item. After following up, I was informed that I had missed the 14-day return window. I hadn't. The company has offered either a 15% refund or 50% store credit. Based on my experience, I would most definitely not purchase from this retailer again.

Ordering is easy, and dispatch is fast. When the boots arrive I’ll update with more info on quality.

My experience was easy and efficient, hassle free!

Website was easy to navigate. Was glad that shipping was free

I’m really disappointed with my experience with Amarae.uk.

I purchased two outfits for my wedding, and the total shown to me was around £193.97. However, when the payment was taken from my bank account, I was charged £232.76, which is significantly more than the amount I was expecting to pay.

As this was a wedding purchase, I expected the payment amount to be clear and accurate. Unfortunately, the unexpected extra charge has left me very unhappy with my order and the overall experience.

I hope Amarae.uk can explain why I was charged £232.76 when the total shown was around £193.97. I would appreciate a proper explanation and resolution.

Excellent customer service
Easy to order
Unique and trendy
Fabulous material
Reasonably priced
Quality top

Really nice selection. I was also lucky as it was at 50%off. I also found a £15% discount code. Looking forward to it arriving.

Would strongly recommend avoiding this company

Formerly operated as Lune London. I ordered three jumpsuits across two orders. Unfortunately, two of them were faulty/not as described. One arrived with a missing belt loop and tag, which their customer service team actually acknowledged after reviewing my photos. The other was advertised as soft, flexible and stretchy, but was nothing like that and shed disgusting amounts of glitter everywhere.

The biggest problem, however, was trying to get my money back. Their website stated that they would cover return postage for damaged or incorrect items, but customer service repeatedly told me they would not reimburse international return costs. I ended up spending around £40 of my own money returning all three items to Canada.

The two faulty items were only resolved through disputes with my American Express as chargebacks, but the third item — which had been returned within their stated returns period — was not part of the dispute. Amarae confirmed they had submitted a £72.99 refund for it, but despite numerous emails and follow-ups, they never actually refunded me and eventually stopped responding.

The whole experience was incredibly time-consuming and frustrating and I am still, 4 months later, chasing Amex for the final dispute chargeback of £72.99 of the non refunded returned item.

I would personally avoid ordering from these people like the plague.

Be wary of trusting the good reviews, it honestly is not worth it. I am £113 worse off after this whole frustrating experience and I've had to resign myself to the fact that I'll probably never see that money again.

Update 3rd September: I have received a response from Amarae in relation to this feedback. Nothing has been received via email and I stand by my assertion - you are scammers that make extensive use of AI in your customer interactions. I dare to say that any Trustpilot feedback higher than 2 (being generous) is probably written by 'AI Amarae'.

GlobalCommerce Enterprises B.V are scammers
_____________________________________________________________
Beware! Cheap Chinese Tat Importer.

I had the unfortunate experience of purchasing what I thought was from Lune London. This site has now been closed down however, it is like a Phoenix, reinvented as 'Amarae' amongst others.

GlobalCommerce Enterprises B.V - you are scammers!