As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Toon meer
When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas... Toon meer
Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.
Contactgegevens
Verenigd Koninkrijk
- ambala.co.uk
3,9
Goed
586 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 48% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I’m vey happy with the delivery came on…
I’m vey happy with the delivery came on time everything was nice and fresh!!
24 augustus 2026
Quality sweets delivered safe and well
25 augustus 2026
I was happy to know that the delivery…
I was happy to know that the delivery of my packages were delivered smoothly and on the date they said they would. The persons to who I sent them were very happy with them. I would use the service again.
25 augustus 2026
tasty tasty
1 september 2026
Great product and well packed and presented
The sweets are excellent and packed well in various boxes - have used them for many years and consistently good taste and quality
not happy with delivery - wanted it for AM but delivered late evening - courier rang bell and left box on doorstep without waiting!
2 september 2026
Clear distinction is required for buyer…
Clear distinction is required for buyer and receiver's address. These are two different addresses.
Product faultless 5*s'. Delivered on time.
1 september 2026
Poor website
I’m Jogesh Karecha and I live in Manchester. I placed the order for my sister Bhartiben who lives in Norbury London. The way your website works one can not specify the sender’s name. Which is shame.
30 augustus 2026
Antwoord van Ambala
Hi Jogesh,
We’re sorry for any inconvenience caused and appreciate you taking the time to share your feedback.
We understand your concern regarding the sender’s name not being available as an option when placing an order. We will escalate this feedback to the relevant team for review and improvement.
Thank you for bringing this to our attention.
Kind regards,
Ambala Customer Support
The payment system is down & there is…
The payment system is down & there is no way of contacting this company. I phoned up & was hung up on. Awful customer service!!
I'm now expecting the same reply as all the negative reviews on here within the last 2-3 months. It seems since cakebox have taken over, the company has gone downhill. I shall now purchase from a more reputable company.
1 september 2026
Review zonder uitnodiging
Antwoord van Ambala
Thank you for your feedback, Nina.
We are very sorry to hear about your experience. We sincerely apologise for the difficulties you faced with the payment system and for your experience when trying to contact us.
We will share your feedback with the relevant team so this can be reviewed and improvements can be made to our service.
We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future.
Kind regards,
Ambala Customer Support Team
Purchased for a friend
Purchased for a friend. Lovely selection of Asian sweets. Well packaged, delivered as scheduled and well presented.
26 augustus 2026
Excellent quality and delivery as promised.
Although Indian sweets may be available elsewhere I have always found that Ambala sweets are exceptionally good quality. The order receipt and dispatch are as requested and arrived on the day advised by Ambala.
27 augustus 2026
Delivering on time said .
Delivering on time said .
Arrived beautifully packaged.
Complete service wonderful.
26 augustus 2026
Efficient, fast & tasty
Easy to order with efficient delivery.
As always tasty mathai
26 augustus 2026
Very fresh mithai + lovely box
Very fresh mithai. Lovely packing. My brother said it was delicious.
25 augustus 2026
Delightful
Simple, order process, swift delivery, excellent product, beautifully packaged
25 augustus 2026
Love Ambala
Let me just say since a was a little girl I remember having Ambala and the taste still hasn’t changed and the fact i can order it online now as i cant pop into the shop is just amazing, will be ordering more soon. Thank you once again
18 augustus 2026
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