Amplified Telephones Reviews 

1.354
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having quite severe hearing loss I was unable to hear anyone speak on my landline phone. Read up on these amplified phones and thought i would give them a try. Because they have a booster button on th... Toon meer

Beoordeeld met 5 van de 5 sterren

Quick and easy to purchase the telephone, which arrived promptly. Decent quality product purchased for my parents who are hard of hearing and though its early days, the enhanced in-call volume doe... Toon meer

Beoordeeld met 4 van de 5 sterren

Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... Toon meer

Beoordeeld met 5 van de 5 sterren

Brought this for very hard of hearing 96 year old.Staff at Amplifiedtelephones helpful with initial issues with phone. As regards the Big Tel 40. It is easy to use with the pre set photo call but... Toon meer

Bedrijfsgegevens

  1. Internetwinkel

Geschreven door het bedrijf

Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.

AmplifiedTelephones.co.uk

Geschreven door het bedrijf

Free UK Delivery
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Product Experts Ready to Help You
Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Quality Products at Affordable Prices
As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
Dedicated Product Experts
Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
Safe Shopping with AmplifiedTelephones.co.uk
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.

Free UK Delivery!

We offer FREE UK delivery on ALL orders!

You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(1.354)

189 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Being elderly very difficult to set up…

Being elderly very difficult to set up and use.
Does not seem to work well h thick cottage walls

2 september 2026
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Peter,

Thank you for taking the time to leave your review, and I am sorry that you have found setting up your phones more difficult that you would have hoped for.

Should you still require any assistance setting up your new phones please do not hesitate to contact our in-house team and we will be more than happy to assist.

Kind regards,

Victor
Amplifiedtelephones.co.uk

Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with this…

I am extremely disappointed with this company. I purchased the phones for my 89 year old mum, she only has very limited sight.
The phones were very difficult to programme and once we had them programmed she still couldnt work them. They were out the box for max 39 mins. I requested a return which I had already made sure they could be returned.
I paid £15.00 recorded delivery. Today I’ve received an email to say unfortunately the phones have got some scratches on and they have not been packaged in the correct packaging which is absolute nonsense. If the phones have got scratches on they were delivered like that because they literally have not been used and I may not have packaged them exactly how they were packaged but all the packaging was returned in some form. So I’ve not been informed that I now need to send them £4 to have the phone to return to me and they will not refund them. Absolute pointless because I can’t use the phones so they’re quite happy to take £89 off of a more less blind lady who can’t use these phones and saying that they’ve been scratched they sent photos of the scratches which is not even scratches their little marks which as I say must’ve already been on them because they have not been touched. I would most definitely think twice from ordering from this company if you’re not sure about the phones being suitable because the return is not easy.

1 september 2026
Review zonder uitnodiging
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Customer,

Thank you for your review. We are very sorry that the phones were not suitable for your mother and that you disagree with our team's assessment.

We would like to clarify that your return request was accepted and return instructions were provided. These instructions explained that unwanted items must be returned in a resellable condition, including being free from marks and with the original packaging in a suitable condition.

Unfortunately, when the phones were received and inspected by our Returns Team, the phones and their original packaging were found not to be in a resellable condition. Photographs showing the condition in which the return was received were provided to you.

We can only assess returned products based on their condition when they arrive back with us.

For this reason, the return was declined. Please be assured that this decision was not made because the phones proved unsuitable for your mother, nor because of her circumstances.

We are genuinely sorry that the phones did not meet your mother's needs and that you are disappointed with the outcome.

We await your instructions as to how you would like us to proceed with your return.

Kind regards,

Victor
Amplifiedtelephones.co.uk

Beoordeeld met 3 van de 5 sterren

No compromise, no assistance

Unfortunately we received a faulty device.
While the company is absolutely correct in that they need us to send it back while they investigate, they offered no alternative in the meantime, and the possibility of being out £160 and the device, if they deemed it unrepairable. The monitor arrived damaged, clearly it's been returned by someone, or damaged in the warehouse and sold anyway. However, if they did not agree that it had arrived damaged, I was told they would keep the device and also not refund us. There was no offer of a replacement in the meantime, leaving a Deaf family without a vital device. Luckily, the main function of the device is unaffected, however a broken device should never have been sold, and there should be a method of replacement while you're testing the device, which by your own admission would have taken 5-6 weeks, which is just unacceptable.

6 augustus 2026
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Customer,

Thank you for taking the time to leave your review. We are sorry that you have experienced an issue with your purchase.

We would like to clarify several points raised in your review.

We supplied the product as new and have no evidence that it had previously been returned by another customer or that it was knowingly dispatched in a damaged condition. Be assured we do not knowingly sell used or faulty products as new.

As soon as the fault was reported, we issued a returns authorisation together with a pre-paid Royal Mail label so that the complete product could be returned to us at our expense for inspection. We also explained that once received, our Returns Team would assess the reported fault before a refund or replacement was processed.

We did not advise that this process would take five or six weeks. Following your request for more precise timescales, we specifically advised that we expected the item to be inspected within one or two days of receipt, with the testing itself expected to take between an hour and a day depending on the findings. We also advised that a refund or replacement would be processed following that assessment.

We are also concerned by the suggestion that we intended to retain both the product and your payment if a fault could not be identified. This is not what we advised. Our correspondence explained that further technical testing by the manufacturer may sometimes be necessary if our Returns Team cannot reproduce a reported fault.

Your return remains authorised and the pre-paid returns label has been provided. We look forward to receiving the unit so that we can investigate the reported issue and progress the matter accordingly.

Kind regards,

Victor
Amplifiedtelephones.co.uk

Beoordeeld met 4 van de 5 sterren

Nothing to report

In terms of receiving the product, the service ticks all the boxes. Beyond that and to be honest writing a review this early on in the process, is a bit premature, in my opinion. I have already told you people to get back to me after 3 months and so right now nothing has changed.

27 juli 2026
Beoordeeld met 5 van de 5 sterren

Amplified Telephobes set of three

Needed replacement phones for my elderly sister ordered from Amplifued telephones and found the experience fantastic . Iam not a technical wizard but these phones didn’t need one . The order was promptly processed and delivered was quick and efficient and very well packaged.

25 juni 2026
Beoordeeld met 3 van de 5 sterren

I wasn't very pleased with contact I…

I wasn't very pleased with contact I had with you,
You don't seem to want to say much.

24 juli 2026
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Olwyn,

Thank you for taking the time to leave your feedback.

I am sorry to hear that you were disappointed with the communication you received from us. We always aim to provide clear and helpful information, so I am sorry that you felt this was lacking on this occasion.

I can see that your return has now been processed and your refund issued. I hope this has brought the matter to a satisfactory conclusion.

Kind regards,
Tylah
Amplified Telephones team

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