I was sad that shade had been severely damaged in transit and was not fit for purpose, but your company has now refunded in full. Thank you.
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Lees wat reviewers zeggen
Excellent quality lights which illuminate our stairs and landings really well in all directions - so necessary for safety. Used a single light for the dark pantry too. Happy too that the lights I nee... Toon meer
Bedrijf heeft geantwoord
Great company. There was an issue with the manufacturer’s packaging (not AndLight’s fault). They were brilliant at resolving and keeping me informed all the way in an extremely professional, honest an... Toon meer
Bedrijf heeft geantwoord
Ordered a metal cabinet which is of high quality and really gorgeous. I'm very satisfied. Customer service was excellent and they helped me resolve a silly mistake on my part with kindness and profess... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ANDLIGHT – Your Home Should Feel Like Home At AndLight, we combine aesthetics, quality, and functionality in a curated selection of lighting, furniture, and home accessories from some of the world’s most renowned design brands. We are proud to be an authorized retailer of both classic and contemporary design icons - catering to both private customers and professional interior projects. Our mission is to inspire and guide our customers with expert knowledge, personal service, and high-quality products. Based in Copenhagen, we strive to deliver a seamless experience from the first click to a fully furnished home.
Contactgegevens
Nelson Mandelas Allé 16, 2450, København SV, Denemarken
- +45 44 44 62 44
- info@andlight.co.uk
- andlight.co.uk
Damaged in Transit but fully refunded.…
I was sad that shade had been severely damaged in transit and was not fit for purpose, but your company has now refunded in full. Thank you.
23 april 2026
Review zonder uitnodiging
Very competitive pricing and excellent…
Very competitive pricing and excellent customer service and communication.
7 april 2026
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Miles,
Thank you very much for your kind feedback!
We are delighted to hear that you were satisfied with our pricing and our customer service.
We truly appreciate your support and hope to welcome you back again soon✨
Best regards
Maria - Andlight
Perfect
My light was so much cheaper than other suppliers and arrived quickly in perfect condition.
21 maart 2026
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Ms J. Hall,
Thank you so much for your lovely feedback🌟
It makes us really happy to hear that you found a great price and that your light arrived quickly and in perfect condition. That is exactly how it should be.
We hope your new light is shining bright and bringing a great atmosphere to your space.
Thank you for choosing us. We truly appreciate it and would love to welcome you back anytime.
Wishing you a happy Easter! 🐣
Best regards
Maria - Andlight
Highly Recommended
We had an excellent experience from order to delivery. Will buy again.
18 maart 2026
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Hi EF,
Thank you very much for your kind and thoughtful words. We are truly happy to hear that your experience, from placing your order to receiving it, lived up to your expectations.
Your support means a great deal to us, and knowing that you would choose to shop with us again is the best compliment we can receive.
We look forward to welcoming you back and providing you with another great experience in the future.
Best regards
Maria - Andlight
Quick delivery great product.
2 maart 2026
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear David,
Thank you for your kind feedback✨
We are very pleased that the delivery was fast and that you are happy with the product. It is great to hear that everything met your expectations.
We truly appreciate your support and look forward to serving you again soon.
Best regards
Maria - Andlight
Antwoord van AndLight.co.uk
Hi Darren,
Thank you for your wonderful review!
It is so nice to hear that you are pleased with our service and that your delivery arrived exactly as expected. It is great to hear that everything went smoothly.
We sincerely appreciate your feedback and look forward to welcoming you back in the future! 🙂
Wishing you a nice spring season
Maria - Andlight
Very well made lamp
Very well made lamp, fast delivery and good communication
12 februari 2026
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Diana,
Thank you so much for your kind review! ⭐
We are so happy to hear that you’re pleased with the lamp and that the delivery and communication met your expectations.
It truly means a lot to us that you took the time to share your experience. Enjoy your new lamp ✨
All the best from us here at Andlight
Maria - Andlight
FASTER than fast postage and delivery…
FASTER than fast postage and delivery by fed ex no extra costs to UK as specified and I love the lamp from serax thank you
22 december 2025
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Julie,
Thank you so much for your kind review! 🤩
We are so happy to hear that the postage and delivery exceeded your expectations and that everything went smoothly with FedEx and no extra costs to the UK as specified.
We are also very happy that you love your Serax lamp. Thank you for choosing us and for taking the time to share your experience!
We hope that you will remember Andlight for your next purchase💡
All the best from us
Maria - Andlight
Highly recommended company
Ordered a metal cabinet which is of high quality and really gorgeous. I'm very satisfied. Customer service was excellent and they helped me resolve a silly mistake on my part with kindness and professionalism.
1 december 2025
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Christina,
Thank you very much for your kind review!🤩
We are delighted to hear that you are very satisfied with the high quality metal cabinet and that you find it gorgeous.
It makes us so happy to hear that our customer service could assist you with kindness and professionalism regarding the mix‑up. We truly appreciate your feedback and support!
Hope to welcome you again in the future!
All the best from the Andlight team
Maria - Andlight
Quality of the product disappointing
The service was fine but I was disappointed with the finish of the product. Not least because one of the holes had not been drilled deep enough to allow me to assemble the bench without modification.
4 november 2025
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear A Hobson,
Thank you for your review and for sharing your honest feedback⭐
We are glad to hear that you found our service satisfactory. We are very sorry to learn that the finish of the product did not meet your expectations and that one of the holes was not drilled deep enough, causing you to make modifications. This is not the experience we want for our customers and we will share your comments with our quality team so we can improve.
Thank you again for taking the time to let us know. We truly appreciate your feedback. We hope to welcome you again in the future.
All the best from the Andlight team!
Maria - Andlight
Great price and communication
Ordered garden furniture from andlight. Excellent price, ongoing communication regarding delivery - with payment only taken at point of dispatch. We would have no hesitation in ordering from the company again.
19 september 2025
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Hi Jamie,
Thank you so much for your detailed and positive review!
We’re thrilled to hear that you were happy with the excellent price and appreciated the ongoing communication about your delivery. At Andlight, we believe transparency and keeping our customers informed every step of the way is key to a great shopping experience.
We also understand how important it is to feel secure with payment, so we’re glad that our policy of taking payment only at dispatch gave you peace of mind.
Your trust means a lot to us, and we’re honored that you would have no hesitation ordering from us again.
Thanks again for choosing Andlight, and we look forward to welcoming you back soon!
Best regards
Maria // Andlight
Purchased 2x exterior light fittings on…
Purchased 2x exterior light fittings on 19th Jan 2025. Still awaiting delivery of my items? No contact from AndLight.co.uk updating customers on their orders and expected delivery. Online chat no longer responding to my messages requesting info? Awful customer service and still no idea if or when my purchase will arrive???
11 februari 2025
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Ozlem,
Thanks for sharing your experience!
I am so sorry to hear that this has been the experience you have had when shopping with us.
I will gladly look into the matter and find a solution to the problem.
I have asked for more information. I hope you will get back to me, so I can check up on the matter.
Thanks in advance. I wish you a good summer!
Best Regards
Maria // Andlight
Appalling experience
Appalling experience - an error with Customs paperwork meant the order shuttled twice between Andlight and the shipper GLS and the product never left Denmark . I could only watch in fury as the order made its way from warehouse to depot to depot before returning twice to Andlight warehouse with no obvious resolution
16 november 2024
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Bc,
Thanks for sharing your experience!
I am so sorry to hear that this has been the experience you have had with our services when shopping at our site.
I will gladly look into the matter therefor I have asked for more information. I hope you will get back to me, so I can check up on the matter.
Thanks in advance. I wish you a good summer!
Best Regards
Maria // Andlight
Great Price
Great Price - great service on the phone support and delivery within a week - happy
18 november 2024
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Lara Marie,
Thanks for the great review!
It is wonderful to hear that you have had a great experience and that you are happy about our services. It is important to us to deliver an overall good customer experience with quick delivery and to offer good prices, so this is very nice to hear.
Please let me know if you should have any questions and I will gladly help you; info@andlight.co.uk
I wish you a good summer!
Best regards
Maria // Andlight
Awaiting £460 refund for returned item for nearly a month.
I ordered a light fitting (£460) some weeks ago. When it arrived, it was grey rather than white as I had expected according to the photograph of the item and its description. I returned the item with insurance cover costing me £60. It was delivered back to AndLight on April 26th. I have sent around five emails now requesting the my refund but nearly four weeks after it was returned I am still £460 out of pocket. I have provided all the relevant information including tracking details/confirmation of delivery to AndLight. I was advised 8 days ago that a refund has been actioned but still no sign. Don't buy from AndLight if you have any doubts at all about whether you may want to return the product as arranging a refund seems to be beyond them.
22 mei 2024
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear JMc,
Thanks for sharing your experience!
I am so sorry to hear that this has been the experience you have had when shopping with us.
I will gladly look into the matter and find a solution to the problem.
Furthermore, I have asked for more information. I hope you will get back to me, so I can check up on the matter.
Thanks in advance. I wish you a good summer!
Best Regards
Maria // Andlight
Very happy with the selection of lights…
Very happy with the selection of lights available and speedy delivery fron AndLight. Will def be using them again!!
5 oktober 2023
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Suzanne,
Thanks for the great review!
We are so happy to hear that our selection caught your interest and that you are happy about the service provided.
Please do not hesitate to reach out to us should you have any questions; info@andlight.co.uk
I wish you a good summer!
Best regards
Maria // Andlight
Excellent quality lights
Excellent quality lights which illuminate our stairs and landings really well in all directions - so necessary for safety. Used a single light for the dark pantry too. Happy too that the lights I needed were in stock, were a good price and arrived in a very short time.
20 maart 2023
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Alaska,
Thanks for the great review!
It is wonderful to hear that you have had a great experience and that you are happy about our services. It is important to us to deliver an overall good customer experience with quick delivery and to offer good prices.
Please let me know if you should have any questions and I will gladly help you; info@andlight.co.uk
I wish you a good summer!
Best regards
Maria // Andlight
Great online price match
Great online price match - great speed of delivery
16 januari 2023
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Clare,
Thanks for the great review!
We are very glad to hear that you have been happy about our services and the prices that we offer on the site.
Please do not hesitate to reach out to us, should you have any questions; info@andlight.co.uk
I wish you a good day!
Best regards
Maria // Andlight
Great service and fast delivery
Great service and fast delivery. The lamp I ordered is beautiful and the price was very fair.
3 november 2022
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Emilie,
Thanks for the nice review of our services!
We are so happy to hear that you have received a great service and a fast delivery of your order.
Besides that, I am very glad to hear that you are satisfied with your lamp.
Please let me know if you should have any questions; info@andlight.co.uk
I wish you a good summer
Best regards
Maria // Andlight
Great company
Great company. There was an issue with the manufacturer’s packaging (not AndLight’s fault). They were brilliant at resolving and keeping me informed all the way in an extremely professional, honest and friendly manner. I’d definitely recommend using AndLight.
5 september 2022
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Hi Ed,
Thank you so much for reviewing our company and for sharing your experience with us. We appreciate hearing about all customer experiences - And it is always nice when you leave a nice rating :-)
We hope that we will have the honor of helping you with some nice products another time.
If you have any questions, you are always welcome to contact us at info@andlight.co.uk. We will be ready to assist you.
Thanks again! Have a wonderful day.
Best regards
Maria // Andlight
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